Top 604 It support Jobs in Pennsylvania

Field Services Desktop Technician
HCL Technologies Limited - Business Services —Wyoming, PA
- $49,000 - $88,000 a year
- Email
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Field Services Desktop Technician
HCL Technologies Limited - Business Services —Wyomissing, PA
- $49,000 - $68,000 a year
- Email
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Advanced Workspace Support Technician
General Dynamics Mission Systems, Inc —Canonsburg, PA
- $31.50 - $32.50 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Paid parental leave
- Health insurance
Tier 2 Service Desk Technician
MSP Hire, Inc. —Belle Vernon, PA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
Brooksource —Harrisburg, PA
- Up to $20 an hour
- Contract
- Word processing
- Computer literacy
- Writing skills
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
IT Specialist - CMMC & General IT Support
Stellar Precision Components —Jeannette, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Windows
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Level II Technical Support Specialist
Pencor Services —Lehighton, PA
- $17 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
7d
TECHNICIAN LEVEL 1
MOUNT AIRY CASINO RESORT —Mount Pocono, PA
- Weekends as needed
- 18 years or older
- Pass drug screening
- English
Technical Services Specialist - Inside Field Service Technician
Universal Atlantic Systems —Paoli, PA
- Full-time
- Bilingual
- Mid-level
- Windows
Quick Apply
Principal Specialist - IT ETRM Systems Dev - 2610001296
Sunoco —Newtown Square, PA
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Principal Specialist - IT ETRM Systems Dev - 2610001300
Sunoco —Newtown Square, PA
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Purchasing Specialist II
Select Medical —Mechanicsburg, PA
- Full-time
- Computer science
- Computer Science
- Customer service
- Dental insurance
- Paid time off
Quick Apply
NOC Analyst
Impact Consulting Solutions, Inc. —Pittsburgh, PA
- $50,000 - $52,000 a year
- Contract
- Mid-level
- Analysis skills
- In-person
Quick Apply
Technical Support Representative
Lutron Electronics Co., Inc —Center Valley, PA
- Weekends as needed
- Office
- Residential
- High school diploma or GED
- Health insurance
Technical Support Specialist
PDC Spas —Williamsport, PA
- $21.64 - $28.85 an hour
- Full-time
- Customer service
- Mid-level
- HVAC
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Specialist - PG-19
Fitzmaurice Community Services, Inc. —Stroudsburg, PA
- $19 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Windows
- Paid training
- 403(b)
Quick Apply
2d
Technical Services Specialist
Stiltz Inc. —Bethlehem, PA
- $50,000 - $60,000 a year
- Computer literacy
- Mid-level
- Training & development
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer
Wolf Consulting, LLC —Monroeville, PA
- Full-time
- Hybrid work
- Azure
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician/IT Support
The Norman Alan Company, LLC —Greensburg, PA
- $40,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Up to 50% travel
- Local
- Mid-level
- Travel reimbursement
- Health savings account
Quick Apply

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it support jobs near pennsylvania

Field Services Desktop Technician

HCL Technologies Limited - Business Services -
Wyoming, PA

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Desktop computer repair
Customer follow-ups
Data center services
Data Center Operations
Data encryption
Data center experience
GPO
Technical documentation
Software deployment
Laptop (troubleshooting support)
LAN
Hardware maintenance
Equipment troubleshooting
Employee relationship building
Public Cloud
Research
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
Microsoft System Center
Troubleshooting audio issues
VLAN
WDS
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Azure AD
Customer support ticket management

Full Job Description

Job Description: -

We are looking for an experienced and proactive Technical Support Engineer to provide enterprise-level support to End Users. The Candidate should have expertise in day to day technology support and be able to diagnose and troubleshoot software/hardware problems and help the End Users to install and troubleshoot applications, hardware and programs.

You will be the face of technology support in this location, helping to support local users across a wide range of business functions. They will rely on you to provide timely and accurate solutions to their technical problems.

Roles & Responsibilities:

Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware.
Maintaining stock levels of equipment and inventories
Building and deploying end user hardware; from tablets and phones through to laptops and desktops.
Working closely with wider team and Site Lead to manage starters and leavers in local sites.
Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow.
Asking customers targeted questions to quickly understand the root cause of the problem.
Track computer system issues through to resolution, within agreed SLAs.
Providing support to Associates through a series of actions, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships within the team and customers

Technical Skills:

Good knowledge of Windows client OS’ including, Windows 8 & 10.
Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot.
Knowledge of Azure, especially intune and AAD.
Experience of data center management, including tape back up management.
Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement.
Knowledge on SCCM, Encryption software, VPN applications
Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc).
Good knowledge of Active Directory (DHCP, DNS and OU/GPO).
Good Knowledge of Macintosh platform and application installation.
Good knowledge on Microsoft Office Products (Office-365/Office 2013).
Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi)
Basic skills on Printer support.
Conference Room Audio & Video support.
Good interpersonal skills.
Worked on ticketing tool eg SNOW, HP OpenView.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

it support jobs in pennsylvania

Field Services Desktop Technician

Field Services Desktop Technician

Advanced Workspace Support Technician

Tier 2 Service Desk Technician

Service Desk Analyst

Entry-Level Computer Support Technician

IT Specialist - CMMC & General IT Support

Level II Technical Support Specialist

TECHNICIAN LEVEL 1

Technical Services Specialist - Inside Field Service Technician

Principal Specialist - IT ETRM Systems Dev - 2610001296

Principal Specialist - IT ETRM Systems Dev - 2610001300

IT Purchasing Specialist II

NOC Analyst

Technical Support Representative

Technical Support Specialist

IT Support Specialist - PG-19

Technical Services Specialist

IT Support Engineer

Field Service Technician/IT Support

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