Top 817 Membership representative Jobs in Pennsylvania

Member Experience Representative
Hershey Federal Credit Union —Annville, PA
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
Quick Apply
4d
Youth Development School Age Childcare Counselor - Multiple Locations
YMCA of Greater Pittsburgh —Pittsburgh, PA
- $13.87 - $18.73 an hour
- Part-time
- Background check
- Classroom
- 18 years or older
- Paid training
- Employee assistance program
Quick Apply
Procurement Operations Specialist
Grace Inspired Living —Telford, PA
- Full-time
- Hospitality
- Finance
- Analysis skills
- Health savings account
- Disability insurance
10d
Early Childhood Teacher - YMCA Duquesne University Child Development Center
YMCA of Greater Pittsburgh —Pittsburgh, PA
- $14.15 - $17.69 an hour
- Part-time
- Background check
- Classroom
- 18 years or older
- Paid training
- Health insurance
Quick Apply
3d
Technician, Customer and Network Facing
Breezeline —Clearfield, PA
- Overtime
- Background check
- Clean driving record
- High school
- Employee stock purchase plan
- Paid holidays
Teller / Member Service Representative
Washington Area Federal Credit Union —Washington, PA
- $18 - $19 an hour
- 8 hour shift
- Background check
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
9d
Veterinarian
National Veterinary Associates —Wayne, PA
- $120,000 - $150,000 a year
- Email
- Mid-level
- Fair chance
- Continuing education credits
- Paid parental leave
Business Development Representative
PDC Pharmacy —Pittsburgh, PA
- From $60,000 a year
- Email
- Microsoft Word
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
StretchLab Cranberry Township —Cranberry Township, PA
- $16 an hour
- Part-time
- Computer literacy
- English
- Travel
- Paid time off
- Employee discount
Quick Apply
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Philadelphia, PA
- Full-time
- Remote
- 5 years
- Senior level
- Telehealth
Quick Apply
Inventory Specialist (1st Shift& 2nd Shift)
CEVA Logistics —Bernville, PA
- $19.00 - $19.50 an hour
- Full-time
- Microsoft Excel
- Inventory control
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Philadelphia, PA
- Full-time
- Remote
- 5 years
- Senior level
- Telehealth
Quick Apply
Safety and Wellness Advocate - Overnight
Passavant Memorial Homes —Pittsburgh, PA
- $47,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lead Member Service Representative
MC Federal Credit Union —Danville, PA
- $17 - $19 an hour
- Full-time
- Management
- Basic math
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Sales Representative
Green Star Exteriors —Malvern, PA
- $90,000 - $175,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Membership Sales Representative - Elite
National Federation of Independent Business (NFIB) —Erie, PA
- $80,000 - $200,000 a year
- Full-time
- Leadership
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Safety and Wellness Advocate
Passavant Memorial Homes —Pittsburgh, PA
- $47,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales / Member Services
Goldfish Swim School - Fox Chapel —Fox Chapel, PA
- $17 an hour
- Part-time
- Children
- Cleaning
- Entry level
- Paid training
- Employee discount
Quick Apply
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Reading, PA
- Full-time
- Remote
- 5 years
- Senior level
- Telehealth
Quick Apply

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Member Experience Representative

Hershey Federal Credit Union -
Annville, PA

Quick Apply

Job Details

Full-time
$19 - $23 an hour
4 days ago

Qualifications

Investment
Opening bank accounts
Managing customer accounts
Retirement account customer support
Financial services customer support
Confidential information handling
Financial data reconciliation
Customer relationship building
Account maintenance
Account troubleshooting
Greeting customers
Client inquiry handling
Electronic transaction processing
Promoting bank products
Research
Client relationship development
Financial issue resolution
Store opening/closing procedures
Financial product expertise
Investment account customer support
Needs-based selling
Checking account customer support
Assisting with digital banking services
Fraud prevention and detection
Case referral
Handling account queries
Loss prevention
Escalation handling
Promoting bank services
Entry level

Full Job Description

Position Objective

The Member Experience Representative serves as the primary point of contact for members, delivering exceptional service and building strong relationships that support the credit union. This role is responsible for conducting financial transactions, opening and maintaining accounts, identifying member needs, educating members on products and services, and ensuring every interaction creates a positive and memorable experience.

Responsibilities

Represents the credit union in a courteous, professional, and member-focused manner in all interactions.
Oversee branch lobby operations by greeting members, assessing their needs, managing member flow, directing members to available tellers or private offices as appropriate, assisting with complex transactions and account openings, and providing personalized service throughout the lobby using an iPad and other branch technology.
Assists members with complex transactions, sensitive issues, account research, and problem resolution while serving as a knowledgeable resource for member questions.
Accurately and efficiently opens new memberships, checking accounts, IRAs, certificate accounts, and other deposit products in accordance with Hershey FCU policies and procedures.
Processes account changes, maintenance requests, and account closures accurately and efficiently.
Provides accurate information regarding member accounts, Hershey FCU products and services, alternative investment options, and credit union policies.
Identifies member needs through meaningful conversations, recommends appropriate products and services, and refers members to the appropriate employee or department when specialized assistance is needed.
Actively seeks solutions to member concerns in a professional and diplomatic manner and escalates issues when appropriate.
Maintains a comprehensive and current knowledge of all Hershey FCU products, services, policies, procedures, and applicable regulations.
Provides personalized support with online banking, mobile banking, debit cards, electronic payments, and other digital banking solutions.
Assists with opening and closing duties in accordance with procedures.
Assists members with account reconciliation and research account discrepancies as needed.
Prevents controllable losses by adhering to all security, compliance, fraud prevention, and risk management policies and procedures.
Maintains a high level of confidentiality regarding member and credit union information.
Collaborate with team members to deliver an exceptional member experience and support overall branch operations.
Approves transactions within established authority limits.
Completes all required compliance, regulatory, and job-related training.
Travels to other branch locations as needed.
Performs other duties and special projects assigned.
Adheres to all policies and procedures described in the Employee Handbook.

Pay: $19.00 - $23.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

membership representative jobs in pennsylvania

Member Experience Representative

Youth Development School Age Childcare Counselor - Multiple Locations

Procurement Operations Specialist

Early Childhood Teacher - YMCA Duquesne University Child Development Center

Technician, Customer and Network Facing

Teller / Member Service Representative

Call Center Representative

Veterinarian

Business Development Representative

Front Desk Associate

Membership Sales Director (Remote)

Inventory Specialist (1st Shift& 2nd Shift)

Membership Sales Director (Remote)

Safety and Wellness Advocate - Overnight

Lead Member Service Representative

Sales Representative

Membership Sales Representative - Elite

Safety and Wellness Advocate

Front Desk Sales / Member Services

Membership Sales Director (Remote)

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