Top 1770 Support analyst Jobs in Pennsylvania

Account Support Analyst- SES
Highmark Inc. —Pennsylvania
- $23.16 - $35.88 an hour
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Continuous improvement
Quality Assurance Analyst (Remote)
Patriot Growth Insurance Services —Fort Washington, PA
- $70,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Account Support Analyst- Broker Experience - SES
Highmark Inc. —Pennsylvania
- $23.16 - $35.88 an hour
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Continuous improvement
10d
Epic Systems Analyst - Orders
enGen —Pennsylvania
- $68,400 - $105,900 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Fraud, Waste and Abuse Investigation, Senior Analyst
CVS Health —Pennsylvania
- $46,988 - $112,200 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Systems Analyst - Intermediate (Application Support)
UPMC —Pittsburgh, PA
- $36.10 - $54.86 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 2 years
- On-the-job training
Senior Business Analyst, Regulatory Reporting Solutions (Remote)
CVS Health —Pennsylvania
- $46,988 - $122,400 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Investigative Analyst I/II
Pennsylvania Office of Attorney General —Harrisburg, PA
- $46,827 - $60,538 a year
- Full-time
- Mid-level
- Office
- Master's degree
- Paid holidays
- Health insurance
10d
Business Analyst, Regulatory Reporting Solutions (Remote)
CVS Health —Pennsylvania
- $43,888 - $102,081 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Data entry
- Health insurance
- Dental insurance
10d
Junior Quantitative Support Analyst
Forefront Analytics —West Conshohocken, PA
- $70,000 - $80,000 a year
- Full-time
- Computer Science
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
9d
End User support analyst
ATC —Harrisburg, PA
- Contract
- Remote
- Microsoft Excel
- Microsoft Access
- Computer literacy
Associate Technical Analyst
enGen —Pennsylvania
- $58,100 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Master's degree
- Ability to lift 50 pounds
Analyst Customer Support - Indianola, PA - Remote USA
Bayer —Indianola, PA
- $52,960 - $79,440 a year
- Oracle
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
8d
Application Support Analyst
Benchmark IT Solutions —Pittsburgh, PA
- Full-time
- Windows
- Analysis skills
- Senior level
Fraud Analyst,
Giant Eagle —Cranberry Township, PA
- $56,500 - $65,900 a year
- Hybrid work
- Mid-level
- Office
- Finance
- Paid holidays
- Dental insurance
10d
College Applications & Field Support Analyst
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Computer Science
- Computer literacy
- Mid-level
School Board Certified Behavior Analyst (BCBA)
Nyman Associates, Inc. —Allentown, PA
- School experience
- Classroom
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Board Certified Behavior Analyst (BCBA)- Hybrid
Attain ABA Therapy —Red Lion, PA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Education
- Continuing education credits
- Paid holidays
Quick Apply
8d
Board Certified Behavior Analyst (BCBA)- Hybrid
Attain ABA Therapy —Levittown, PA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Education
- Continuing education credits
- Paid holidays
Quick Apply
8d
Lead Board Certified Behavior Analyst (BCBA)
Attain ABA Therapy —Harrisburg, PA
- Up to $120,000 a year
- Full-time
- Hybrid work
- 3 years
- Psychology
- Home health
- Continuing education credits
- Health savings account
Quick Apply
8d

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Account Support Analyst- SES

Highmark Inc. -
Pennsylvania

Apply Now

Job Details

Full-time
$23.16 - $35.88 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job provides account support activities associated with the quoting, set up, implementation, and administration of groups and accounts. May provide assistance with standard and/or non-standard benefit implementation tasks. May identify and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete quoting, set up, implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects.

ESSENTIAL RESPONSIBILITIES

Load and maintain group information and benefit files. (20%)
Interact and provide support activities to Account Managers and/or Sales Executives. (20%)
Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners. (20%)
Handle error management and ensure files are corrected. (20%)
Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates. (10%)
May assist with training new employees. (10%)
Other duties as assigned or requested.

EXPERIENCE

Required

1 years of relevant, progressive experience in the area of specialization.

Preferred

Experience in health care, insurance or sales

SKILLS

Knows and applies principles, practices and processes within the specific field or discipline. Building higher-level benefit/operational/implementation knowledge and skills. Gathers and analyzes information, designs and tests solutions to problems, and formulates plans.
Performs work that is varied and somewhat difficult. Solves a range of problems by analyzing possible solutions using standard processes.
Demonstrates basic knowledge in the systems utilized for client quoting, maintenance, setup, and implementation. Applies this knowledge to drive system enhancements, process improvements, and the testing of new functionalities.
Ability to manage multiple tasks and priorities
Strong communication skills- written and verbal
Demonstrated problem solving skills
Self-motivated and ability to work with minimal direction
Knowledge of Highmark products, services, and processes

EDUCATION

Required

High School/GED

Preferred

Associates

LICENSES or CERTIFICATIONS

Required

None

Preferred

Producer License- Accident & Health

Language (Other than English):

None

Travel Required:

None

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based or Remote Position

Physical work site required

Frequently

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$23.16

Pay Range Maximum:

$35.88

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Apply Now

Refine Your Search

support analyst jobs in pennsylvania

Account Support Analyst- SES

Quality Assurance Analyst (Remote)

Account Support Analyst- Broker Experience - SES

Epic Systems Analyst - Orders

Fraud, Waste and Abuse Investigation, Senior Analyst

Systems Analyst - Intermediate (Application Support)

Senior Business Analyst, Regulatory Reporting Solutions (Remote)

Investigative Analyst I/II

Business Analyst, Regulatory Reporting Solutions (Remote)

Junior Quantitative Support Analyst

End User support analyst

Associate Technical Analyst

Analyst Customer Support - Indianola, PA - Remote USA

Application Support Analyst

Fraud Analyst,

College Applications & Field Support Analyst

School Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)- Hybrid

Board Certified Behavior Analyst (BCBA)- Hybrid

Lead Board Certified Behavior Analyst (BCBA)

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