Top 1690 Support analyst Jobs in Pennsylvania

Health Authority Reporting Analyst
Kelly Services —Horsham, PA
- $40 - $50 an hour
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
11d
Claims and Risk Analyst
Renewal by Andersen | Esler Companies —King of Prussia, PA
- From $30 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Finance
- Paid holidays
- Health insurance
PACMS Analyst & User Support Specialist
Administrative Office of PA Courts —Harrisburg, PA
- $61,926 - $101,209 a year
- Full-time
- Microsoft Excel
- Mid-level
- Criminal background check
- Paid parental leave
- Paid holidays
Decision Support Analyst
Highmark Inc. —Pennsylvania
- $68,400 - $105,900 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Associate Application Analyst - Cerner Support
UHS of Delaware, Inc. - Corporate Office —King of Prussia, PA
- Full-time
- Computer science
- Computer Science
- Word processing
- Health insurance
- Dental insurance
Assistant Clinical Analyst I (US)
GeneDx —Philadelphia, PA
- $90,000 - $103,000 a year
- Medicine
- Computer literacy
- Analysis skills
12d
Plan Testing Analyst
CVS Health —Pennsylvania
- $21.10 - $49.08 an hour
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
5d
Senior Account Support Analyst - HMIG
HM Insurance Group —Pennsylvania
- $62,700 - $97,200 a year
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Senior level
12d
Strategy Analyst - (Reimbursement)
Highmark Inc. —Pennsylvania
- $86,400 - $138,600 a year
- Full-time
- Remote
- Mid-level
- Office
- 3 years
12d
Litigation Support Data Analyst
The Reliable Companies —Philadelphia, PA
- Mid-level
- Leadership
- Communication skills
Quick Apply
Business Analyst, Regulatory Reporting Solutions (Remote)
CVS Health —Pennsylvania
- $43,888 - $102,081 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Data entry
- Health insurance
- Dental insurance
Health Solutions Analyst/Consultant
Aon Corporation —Pittsburgh, PA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Commuter assistance
- Health savings account
Remote Retirement Plan Compliance Analyst
Ascensus —Philadelphia, PA
- $65,000 - $95,000 a year
- Online Application
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Protective Intelligence Analyst
UPMC —Pittsburgh, PA
- $32.85 - $56.83 an hour
- Full-time
- Research
- Mid-level
- Analysis skills
9d
Associate Managed Care Analyst
Allegheny Health Network —Pennsylvania
- $34.29 - $54.25 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Finance
URBN Retail IT Support Analyst
URBN —Philadelphia, PA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Contract Analyst
Premier Inc. —King of Prussia, PA
- $62,000 - $93,000 a year
- Full-time
- Microsoft Excel
- Hospital
- Mid-level
- Disability insurance
- Health insurance
Data Analyst (Department of Radiology)
University of Pennsylvania —Philadelphia, PA
- $62,067 - $80,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
FOIA Analyst
Contact Government Services, LLC —Philadelphia, PA
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Systems Analyst - Intermediate (Epic Cadence)
UPMC —Pittsburgh, PA
- $36.10 - $54.86 an hour
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Travel
- On-the-job training

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support analyst jobs near pennsylvania

Health Authority Reporting Analyst

Kelly Services -
Horsham, PA

Quick Apply

Job Details

Full-time
$40 - $50 an hour
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid sick time

Qualifications

Anatomy knowledge
Computer literacy
English
Continuous improvement
Cross-functional collaboration
Cross-functional communication

Full Job Description

Health Authority Reporting Specialist

JOB SUMMARY

This job description covers the purpose, responsibilities, skill sets, and associated training & education required for the Health Authority Reporting Specialist.
The purpose of the Health Authority Reporting Specialist is to review and process product complaints received through various communication modalities and contribute to the complaint management system in accordance with internal and external complaint handling procedures while demonstrating world-class customer support.
Focus Areas:
Regulatory Reporting to FDA under 21 CFR, Part 803
Vigilance reporting per Regulation (EU) 2017/745 and MED DEV 2.12-1
Device Specific Vigilance Guidance and other relevant regulations
Management of Health Authority Requests
Duties & Responsibilities may vary depending on the Operating Company the individual is assigned to.

DUTIES & RESPONSIBILITIES

Under limited supervision and in accordance with all applicable federal, state, and local laws/regulations and Corporate procedures and guidelines, this position will:

Complaint Processing & Customer Support

Demonstrate world-class customer support and maintain knowledge of relevant Operating Company’s products and services.
Assess, process, and close complaint files within scope of internally and externally manufactured products in accordance with associated complaint handling procedures and CQ expectations. This may include assigning product experience and patient codes.
Utilize MD Workflow reports to identify tasks and manage common Email inboxes.

Regulatory & Vigilance Reporting

Make regulatory reporting determinations on applicable files for one or more Business Units.
Execute file reviews, making and/or reassessing MDR and/or MDV decisions and managing relevant complaint files activities.
File Medwatch report forms within required timelines as applicable.
File MDVs in accordance to EEA, Switzerland, Turkey, candidate countries, and other third countries guidelines within required timelines as applicable.
Appropriately utilize risk management documentation to support the complaint’s regulatory reporting process.
Involved in the maintenance of the Reportable Malfunction List and regulatory reporting tables in support of complaint management database activities as applicable.

Health Authority & Audit Management

Manage Standard Health Authority Requests, including justifications for non-reporting in accordance with FDA and EU regulations as applicable.
Support regulatory additional information requests and actively support compliance audits.
Participate in audit and compliance review processes as needed.

Investigation & Stakeholder Collaboration

Create and/or forward additional information follow-up questions as part of complaint investigation.
Assign appropriate complaint system activities to other sites to ensure timely execution of complaint investigation and complaint file management.
Partner and influence with stakeholders both internally and externally to drive needed change and/or execution of complaint-related matters.

General & Operational Responsibilities

Maintain a full understanding of current Customer Quality and other independent quality system policies and procedures.
Participate in assigned projects towards desired business outcomes.
Participate in the onboarding training of new associates and/or existing associates learning a new product.
Participate in escalation process as required.
Be responsible for communicating business-related issues or opportunities to the next management level.
Be responsible for ensuring personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures.
Perform other duties assigned as needed.

EXPERIENCE AND EDUCATION

Education: Completed apprenticeship OR Baccalaureate degree (preferably Scientific, Medical, Life Science, Health Science, Technical, or Engineering field) OR University/Bachelor’s Degree or equivalent experience.
Experience: 2–4 years related experience is desirable (a combination of experience and education can be allowed).
Regulatory Knowledge: Knowledge of applicable quality, FDA (Food & Drug Administration), Medical Device Directives/Regulation, and ISO (International Organization for Standardization) requirements.
Technical Knowledge: Knowledge of human anatomy, medical terminology, and products of applicable Business Units.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES & AFFILIATIONS

Skill Set

Communication: Strong written and verbal communication skills. Fluent spoken/written English required.
Decision-Making: Strong decision-making skills – able to make sound business decisions with sometimes limited information.
Environment & Collaboration: Ability to work in a cross-functional and matrix environment; ability to work and interact with co-workers to accomplish company goals in a team environment.
Execution & Agility: Ability to work independently, time management, ability to handle multiple priorities/sudden changes in priorities, and ability to work in a stressful/fast-paced environment.
Analytical: Analytical/problem-solving skills, ability to learn, continuous improvement focus, and strong attention to detail.

Computer Skills

General: PC computer skills, MS Windows, MS Office (MS Outlook, Word, Excel, PowerPoint).
Tools: Collaboration tools such as Microsoft Teams, Skype, Zoom, etc.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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Refine Your Search

support analyst jobs in pennsylvania

Health Authority Reporting Analyst

Claims and Risk Analyst

PACMS Analyst & User Support Specialist

Decision Support Analyst

Associate Application Analyst - Cerner Support

Assistant Clinical Analyst I (US)

Plan Testing Analyst

Senior Account Support Analyst - HMIG

Strategy Analyst - (Reimbursement)

Litigation Support Data Analyst

Business Analyst, Regulatory Reporting Solutions (Remote)

Health Solutions Analyst/Consultant

Remote Retirement Plan Compliance Analyst

Protective Intelligence Analyst

Associate Managed Care Analyst

URBN Retail IT Support Analyst

Contract Analyst

Data Analyst (Department of Radiology)

FOIA Analyst

Systems Analyst - Intermediate (Epic Cadence)

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