Top 88 technical associate Jobs in pennsylvania

IT Support Specialist / Help Desk, Wed-Fri: 7:30am-6:00pm + Saturday: 6:30am - 5:00pm
Select Medical —Mechanicsburg, PA
- $21 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Dental insurance
- Paid time off
3h
IT Lead Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
IT Support Specialist / Help Desk Mon - Fri 8 am - 5 pm
Select Medical —Mechanicsburg, PA
- $21 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Dental insurance
- Paid time off
3h
Associate Technical Designer
HSN —West Chester, PA
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- 401(k)
Help Desk Support Technician II
Silvi Materials —Fairless Hills, PA
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
4d
Senior Help Desk Associate
Montgomery County Pennsylvania —Norristown, PA
- $31.05 - $41.40 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
10d
Help Desk Analyst
ATC —Harrisburg, PA
- Contract
- Remote
- Microsoft Excel
- Microsoft Access
- Computer literacy
IT Help Desk Technician
Nuvem —Sharon Hill, PA
- $31.25 - $36.05 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Dental insurance
Quick Apply
2d
Associate Technical Writer
3R Info —Philadelphia, PA
- Microsoft Word
- Mid-level
- 3 years
- Opportunities for advancement
- Flexible schedule
HELP DESK SUPPORT ANALYST
Cordicate IT —Blue Bell, PA
- $30,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support
ALMO CORPORATION —Philadelphia, PA
- Full-time
- 5 years
- Windows
- Senior level
Quick Apply
Help Desk Technician
Mira Tech —Harrisburg, PA
- $20 - $24 an hour
- Call employer
- Research
- Windows
- Microsoft Office
Quick Apply
IT Help desk
ATC —Harrisburg, PA
- Contract
- Research
- Communication skills
- Entry level
Help Desk
ATC —Harrisburg, PA
- Contract
- Research
- In-person
- Communication skills
Help Desk Specialist
ATC —Chester, PA
- Contract
- Classroom
- Research
- Mid-level
Help Desk Dispatcher
CBIZ —Philadelphia, PA
- On call
- Hybrid work
- Writing skills
- Mid-level
- 3 years
Level One Help Desk Admin- End User Support
Contour Data Solutions —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
FP Movement Associate Creative Technical Designer
FP Movement —Philadelphia, PA
- Part-time
- Mid-level
- 2 years
- Communication skills
- Health insurance
- Dental insurance
IT Security Support Analyst / Help Desk Support Specialist
FutureSoft Consulting Inc —Harrisburg, PA
- Contract
- Hybrid work
- Computer Science
- Mid-level
- Windows
Quick Apply
2d
Help Desk Technician (Second Shift) - Immaculata University
Immaculata University —Malvern, PA
- Weekends as needed
- Background check
- Computer science
- Computer Science

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technical associate jobs near pennsylvania

IT Support Specialist / Help Desk, Wed-Fri: 7:30am-6:00pm + Saturday: 6:30am - 5:00pm

Select Medical -
Mechanicsburg, PA

Apply Now

Job Details

Full-time
$21 an hour
3 hours ago

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid orientation
Opportunities for advancement
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication

Full Job Description

Overview:

Select Medical

Support Specialist / Technical Help Desk

Wed-Fri: 7:30 am-6:00 pm + Saturday: 6:30 am - 5:00 pm

ON-SITE position in Mechanicsburg, PA

***$21.00 - starting hourly rate***

***Employer will not sponsor work visas for this position now or in the future and is not interested in corp.-to-corp. business arrangements at this time.***

Why work for Select?

We are committed to your growth and success!

Career Advancement opportunities
Competitive pay, benefits, and PTO
Eligible for referral bonuses
Thorough orientation program
Team-oriented environment
Hands-on training to help desk

The Support Specialist is responsible for delivering quality customer service by providing a single point of contact to report problems, make inquiries, and assist whenever possible in the resolution of problems reported to the IS Help Desk. This position is primarily responsible for assuring that all calls are answered in a timely manner and that problems are logged and assigned to an available Help Desk staff member for resolution. The Support Specialist I reports to the Help Desk Manager. The Support Specialist I is challenged with handling the interaction with users and their problems in a courteous, patient, informative, and timely manner in order to ensure a superior level of customer service. It is important for the specialist to understand and engage the proper rules for problem resolution and escalation.

Responsibilities:

Ensure customer satisfaction by responding in a timely manner to all issues reported to the Help Desk. This support includes, but is not limited to, computer or peripheral hardware and software, network connectivity issues, as well as any systems in use.
Ensure that all issues are logged promptly and accurately with detailed up-to-date information.
Ensure timely escalation of customer problems by documenting the impact to the customer by assigning an appropriate priority and resolution target. Initiate escalation, as appropriate, to ensure management awareness of problems that are severe in nature or that are exceeding documented targets.
Review outstanding issues on a daily basis to assure that troubleshooting and resolutions are current.
Recognize any problem, hardware or software that may have ramifications enterprise-wide; strategize and define remediation plan with the Help Desk Manager and execute accordingly.
Participate in relevant information-sharing activities.
Monitor and report on any security violations related to the unwarranted access to corporate data.
Ensure that all problems are resolved in a timely and efficient manner.
Help build team spirit by assisting other staff members and promoting a positive workplace.
Maintain awareness of the rapidly changing environment and recommend cost efficient techniques.
Recognize potential areas where policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion. Submit recommendations as appropriate.
Support the mission and direction of Select Medical, both within the Information Services department and throughout the corporation.
Complete any activities, tasks, and projects assigned.

Qualifications:

Required:

Associates Degree or actively enrolled in an Associates Program
Ability to work posted shift

Preferred:

Superior customer service skills
Computer Skills
- Understanding of operating systems such as Windows and OS X/iOS
- PC hardware and peripheral experience
Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
Professional Skills:
- Accuracy and attention to Detail
- Personal sense of urgency
- Excellent analytical and problem solving skills are essential.
- Organized
- Good time management skills in order to meet deadlines.
- Ability to multitask and adapt to changing business priorities
- Ability to work independently and as part of team to reach a mutually established goals.
Flexible and open to change.
Previous experience in metrics based role, where production/quality standards are upheld.

Additional Data:

For more information, visit selectmedical.com or https://youtube.com/SelectMedicalTV.

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.
Paid Time Off (PTO) and Extended Illness Days (EID).
Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
A 401(k) retirement plan with a company match.

“Equal Opportunity Employer/including Disabled/Veterans.“

Apply Now

Refine Your Search

technical associate jobs in pennsylvania

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Help Desk Technician (Second Shift) - Immaculata University

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