Top 35 Telephone & switchboard operators Jobs in Pennsylvania

Telephone Operator / Switchboard Operator
Innovation At Work Inc —Erie, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Telephone Operator- Afternoon shift, Oakland
UPMC —Pittsburgh, PA
- $19.20 - $30.08 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Children
- Data entry
Telephone Operator- Nights, Oakland
UPMC —Pittsburgh, PA
- $19.20 - $30.08 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Children
- Data entry
6d
Telephone Operator (Casual-Weekend Only)
UPMC —Harrisburg, PA
- $19.00 - $28.60 an hour
- Full-time
- High school diploma or GED
- Data entry
- 1 year
2d
Answering Service Operator
Allegheny Answering Service —Pittsburgh, PA
- From $13 an hour
- 8 hour shift
- Bilingual
- Background check
- Customer service
- Paid training
- Paid holidays
Quick Apply
Telephone Operator (PBX )
Roxborough Memorial Hospital —Philadelphia, PA
- Part-time
- Hospital
- High school diploma or GED
- Communication skills
7d
Switchboard Operator
VIA, Visually Impaired Advancement —Erie, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Children
Quick Apply
Switchboard Operator
Penn Medicine —Doylestown, PA
- On call
- High school diploma or GED
- Epic
- 2 years
- Tuition reimbursement
Quick Apply
SWITCHBOARD OPERATOR (11:00pm - 7:00am)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
Switchboard Operator
Wayne Memorial —Honesdale, PA
- Per diem
- Hospital
- Computer skills
- Entry level
1d
SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
On-Call and Switchboard Operator I - Good Samaritan PRN - Day/Evening/Nights
Wellspan Health —Lebanon, PA
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
SWITCHBOARD OPERATOR (7:00AM - 3:00PM) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Switchboard Operator I - York Part Time - Nights
Wellspan Health —York, PA
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health savings account
- Disability insurance
SWITCHBOARD OPERATOR (3:00pm - 11:00PM)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
Telephone Room Supervisor (Full-Time/Day) Torresdale
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Overnight shift
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Disability insurance
SWITCHBOARD OPERATOR (7:00AM - 3:00PM)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Telephone Operator (9:30pm - 6am alternating weekends and holidays)
Geisinger —Wilkes-Barre, PA
- Weekends as needed
- Hospital
- Computer literacy
- Office
- Health insurance
- Dental insurance
1d
Phone Operator
#1 COCHRAN MONROEVILLE —Monroeville, PA
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- 401(k) matching

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Telephone Operator / Switchboard Operator

Innovation At Work Inc -
Erie, PA

Apply Now

Job Details

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Computer literacy
HIPAA
High school diploma or GED
Healthcare privacy protection
Microsoft Teams
Telephone systems

Full Job Description

Description:

Innovation At Work, Inc. is seeking a professional Telephone Operator/Switchboard Operator to provide 24/7 telecommunications support at the Erie VA Medical Center. The successful candidate will serve as the first point of contact for Veterans, visitors, and staff by answering, routing, and processing incoming and outgoing telephone calls while providing exceptional customer service.

This position requires the ability to work in a fast-paced healthcare environment while maintaining professionalism, confidentiality, and accuracy.

Essential Duties and Responsibilities:

Answer and process all incoming internal and external telephone calls.
Transfer calls accurately using a computerized telephone system.
Provide information and direct callers to the appropriate departments.
Operate Cisco telephone equipment, paging systems, and Automatic Call Distribution (ACD) systems.
Monitor emergency alarms and announce emergency codes following VA procedures.
Respond to emergency calls within required response times.
Operate public address systems and two-way radios.
Maintain patient and employee location directories.
Document equipment malfunctions and submit service requests.
Assist hospital staff with placing outgoing calls.
Maintain professionalism while handling difficult or distressed callers.
Utilize Microsoft Outlook, Word, Excel, and Teams.
Protect patient privacy and comply with HIPAA requirements.
Complete all required VA security, privacy, and safety training.
Perform additional telecommunications support duties as assigned.

Requirements:

Minimum Qualifications

High School Diploma or GED.
Minimum of 1-2 years of call center, switchboard, customer service, or telephone operator experience.
Knowledge of medical terminology preferred.
Strong verbal communication and customer service skills.
Ability to multitask in a high-volume environment.
Basic computer proficiency, including Microsoft Outlook, Word, Excel, and Teams.
Ability to remain calm during emergency situations.
Ability to accurately operate multi-line telephone systems.
Must successfully pass required background investigation and VA credentialing.
Must be eligible to obtain and maintain VA security clearance and identification.
Must complete all required HIPAA, Privacy, and Information Security training.
Ability to work days, evenings, nights, weekends, holidays, and rotating shifts as required.
Must maintain professionalism, confidentiality, and excellent attendance.

Apply Now

Refine Your Search

telephone & switchboard operators jobs in pennsylvania

Telephone Operator / Switchboard Operator

Telephone Operator- Afternoon shift, Oakland

Telephone Operator- Nights, Oakland

Telephone Operator (Casual-Weekend Only)

Answering Service Operator

Telephone Operator (PBX )

Switchboard Operator

Switchboard Operator

SWITCHBOARD OPERATOR (11:00pm - 7:00am)

Switchboard Operator

SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time

On-Call and Switchboard Operator I - Good Samaritan PRN - Day/Evening/Nights

SWITCHBOARD OPERATOR (7:00AM - 3:00PM) Part Time

Switchboard Operator I - York Part Time - Nights

SWITCHBOARD OPERATOR (3:00pm - 11:00PM)

Telephone Room Supervisor (Full-Time/Day) Torresdale

SWITCHBOARD OPERATOR (7:00AM - 3:00PM)

SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time

Telephone Operator (9:30pm - 6am alternating weekends and holidays)

Phone Operator

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