Top 3 Account coordinator Jobs in Pensacola, Fl

EVV & Assessment Services - Account Coordinator, EVV
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
EVV & Assessment Services - Account Coordinator
Wellcove —Pensacola, FL
- Full-time
- Remote
- Entry level
Quick Apply
11d
Accounts Receivable Coordinator
The Lewis Bear Company —Pensacola, FL
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
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Studio & Event Sales Coordinator
Painting with a Twist-Pensacola —Pensacola, FL
Answer incoming calls and provide friendly, professional customer service. Make outbound phone calls to prospective customers and follow up with open leads.
$16 - $25 an hour
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2h
Sales Coordinator
Hampton Inn & Suites - Gulf Breeze —Gulf Breeze, FL
Assist with hotel marketing, promotions, social media content, sales collateral, and maintaining accurate online hotel information.
$17 - $20 an hour
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1d

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CUSTOMER SERVICE/ACCOUNT COORDINATOR
Associated Graphics (AGI) —Columbus, OH
Ability to answer a high volume of calls and/or emails daily. We celebrate diversity and do not unlawfully discriminate based on race, color, national origin,…
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Account Coordinator
Five Hundred Degrees Studio —Columbus, OH
Associate or bachelor’s Degree with focus in communications, marketing or related field and/or 0-2 years relevant work experience.
$50,000 a year

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EVV & Assessment Services - Account Coordinator, EVV

Wellcove
Pensacola, FL

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
English
Desktop applications
Productivity software
Technical Proficiency
Client interaction via phone calls

Full Job Description

Who We Are
Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.

Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.

Job Purpose
The purpose of the Customer Support Representative for Electronic Visit Verification (EVV) and Facility Verification Department is to provide seamless support to clients by managing the usage, and compliance of the EVV and Facility systems/platforms. The Customer Support Representative offers retraining, troubleshooting, and ongoing guidance to enhance system efficiency, improve client satisfaction, and ensure the accurate and compliant delivery of Home Care and Facility invoices to LTC insurance carriers.

Duties/Responsibilities:

Serve as a point of contact for clients utilizing Wellcove’s EVV and Facility platforms, addressing inquiries and resolving issues promptly.
Assist claimants, caregivers, home care agencies, and facilities in ongoing inquiries regarding the EVV and Facility platforms.
Provide training and guidance to clients on the use of EVV and Facility platforms, tools, and processes.
Gather required information from clients accurately record data in Wellcove’s platforms/systems.
Maintain organized documentation for all client interactions, training sessions, and compliance activities.
Provide outstanding customer service via phone and email, displaying professionalism, empathy, a sense of urgency, and a genuine willingness to help.
Independently process caller requests accurately and promptly in Wellcove’s proprietary system and escalate as appropriate.
Comply with customer support objectives and performance standards.
Effective use of process resources to gain knowledge base and ensure the delivery of accurate information and error-free processing of requests.
Other duties as assigned.

Required Skills/Abilities:

Excellent computer skills including proficiency with Microsoft office applications.
Accountable and able to work remotely and independently.
Displays a positive ‘can do’/customer-first attitude.
Excellent communication skills and appropriate etiquette, great phone manners, and ability to speak with a wide range of personalities. Demonstrate a high level of proficiency in the use of the English language in oral and written forms.
Willingness to learn new duties and technology-related skills as required.
Ability to effectively multi-task.
Collaborative team spirit.
Ability to pass background screening and drug test (includes marijuana).
Ability to provide responses from three professional references.
Able to provide a dedicated remote work location free from background noises, interruptions and desk clutter.
Able to provide reliable internet connection and access to a smart phone.

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

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account coordinator jobs in pensacola, fl

EVV & Assessment Services - Account Coordinator, EVV

EVV & Assessment Services - Account Coordinator

Accounts Receivable Coordinator

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