Top 39 Customer service desk associate Jobs in Pensacola, Fl

Contact Center - Contact Center Customer Service Representative
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Computer literacy
- Basic math
Quick Apply
2d
EVV & Assessment Services - Customer Support Rep
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
13d
Contact Center - CSR-1 - Customer Service Representative 1
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Computer literacy
- Basic math
Quick Apply
Receptionist (part-time)
Oaklawn Cemetery —Pensacola, FL
- Part-time
- Serving
- Office
- Administrative experience
Quick Apply
6d
Front Desk Associate
Hampton Inn & Suites - Gulf Breeze —Gulf Breeze, FL
- $15.00 - $16.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Enrollment Specialist
Wellcove —Pensacola, FL
- Overtime
- Remote
- HIPAA
- English
- High school diploma or GED
Quick Apply
EVV & Assessment Services - Account Coordinator, EVV
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
Receptionist (part-time)
Eastern Gate Memorial Gardens —Pensacola, FL
- Part-time
- Serving
- Office
- Administrative experience
Quick Apply
6d
Front Desk Associate
Planet Fitness —Pensacola, FL
- Full-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Patient Registration Representative - Onsite - Ascension Sacred Heart Pensacola
R1 RCM, Inc. —Pensacola, FL
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Front Desk Associate
Center for Sight Northwest Florida —Pensacola, FL
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Claims - Examiner, Claims
Wellcove —Pensacola, FL
- Full-time
- Remote
- Background check
- Anatomy knowledge
- Basic math
Quick Apply
Night Auditor------Quality Inn Pensacola Blvd location
VANSHI 51 LLC —Pensacola, FL
- $12 - $13 an hour
- Full-time
- Hotel
- Math
- Entry level
Quick Apply
Guest Service Representative - Hampton Inn
Strand Hospitality Services —Navarre, FL
- $15 an hour
- Full-time
- Hotel
- Children
- Communication skills
- AD&D insurance
- Health insurance
Quick Apply
13d
Crew Member
Sky Zone —Pensacola, FL
- $14 an hour
- Part-time
- Ability to sit for extended periods
- 16+ years old
- Ability to stand for extended periods
Quick Apply
Administrative Assistant
FirstService Residential —Perdido Key, FL
- $20 - $24 an hour
- Extended hours
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Receptionist (part-time)
Memorial Park Cemetery —Milton, FL
- Part-time
- Serving
- Word processing
- Office
Quick Apply
8d
Customer Service Associate
Winn-Dixie —Pace, FL
- Background check
- 18 years or older
- Computer literacy
Sales Support Coordinator
Gemaire Distributors, LLC —Pensacola, FL
- Monday to Friday
- Spanish
- Heavy lifting
- English
Quick Apply
5d
Front Office Agent (Part-Time)
SpringHill Suites by Marriott —Navarre, FL
- $16 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
1d

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Contact Center - Contact Center Customer Service Representative

Wellcove
Pensacola, FL

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Computer literacy
Basic math
English
Windows
High school diploma or GED
MFA
Typing
Grammar Experience
Quality data entry
Customer data entry

Full Job Description

Who We Are
Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.

Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.

Job Summary

This job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

 Duties/Responsibilities:
Provides information and assistance to providers, agents, policyholders, and others by responding to telephone inquiries from CHCS third third-party administrator clients to include Medicare Supplement and Life Policies.

Accurately provide information regarding various insurance questions (i.e., verification of benefits, claims status) by accessing and updating software system data within company response standards.

Provides service and follow-up on insurance questions by researching company records to obtain information requested by customer, performing routine transactions, and retrieving results from an online terminal.

Maintains working knowledge base of all company products and services.

Complying with company regulations regarding Privacy, confidentiality, and private health information.

Providing written and oral communication to policyholders, agents, providers, and others regarding inquiry status and resolution.

Initiate and complete Call Tracks, checklists, and supportive clerical responsibilities as necessary.

Ability and Flexibility to work various shifts as required.

Able to type speed of 30 wpm with 95% accuracy rate

Required Skills/Abilities:
To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accurately entering data via Windows-based environment

Intermediate computer skills

Knowledge use of basic math and English spelling and grammar skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Customer Service, Integrity/Honesty, Oral Communications, Motivation, Organizational/Planning/Organizing

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Standard Company Requirements:
Collaborative team spirit.

Accountable and able to work remotely and independently.

Able to pass background screening and drug tests pre and post hire – includes THC

Verification of high school, GED, or college diploma upon request.

Timely responses from three professional references.

Able to provide a dedicated remote work location free from background noises, interruptions, and desk clutter.

Able to provide an ongoing reliable internet connection and access to a smart phone for Multi Factor Authentication and communication purposes.

Education and Experience:
High school diploma or general education degree (GED); and six months related call center experience and/or training.

Preferred Experience

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Quick Apply

Refine Your Search

customer service desk associate jobs in pensacola, fl

Contact Center - Contact Center Customer Service Representative

EVV & Assessment Services - Customer Support Rep

Contact Center - CSR-1 - Customer Service Representative 1

Receptionist (part-time)

Front Desk Associate

Enrollment Specialist

EVV & Assessment Services - Account Coordinator, EVV

Receptionist (part-time)

Front Desk Associate

Patient Registration Representative - Onsite - Ascension Sacred Heart Pensacola

Front Desk Associate

Claims - Examiner, Claims

Night Auditor------Quality Inn Pensacola Blvd location

Guest Service Representative - Hampton Inn

Crew Member

Administrative Assistant

Receptionist (part-time)

Customer Service Associate

Sales Support Coordinator

Front Office Agent (Part-Time)

I want to receive the latest job alert for customer service desk associate in pensacola, fl

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