Top 23 Home solutions advisor Jobs in Pensacola, Fl

Environmental Software Account Manager
EarthSoft —Pensacola, FL
- Computer Science
- Mid-level
- 3 years
- Work from home
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Registered Client Service Associate
Stifel —Pensacola, FL
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Installation Technician I Paid Training I Paid Weekly
Safe Haven Security —Pensacola, FL
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
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Senior Member Advisor
PENAIR CREDIT UNION —Pensacola, FL
- $24.15 an hour
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Disability insurance
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Member Advisor
PENAIR CREDIT UNION —Milton, FL
- $21.31 - $23.00 an hour
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Disability insurance
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Kitchen and Bath Dealer- Outside Sales Representative
Richelieu Hardware —Pensacola, FL
- Remote
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
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Sales and Service Technician
Groundworks Operations, LLC —Pensacola, FL
- $13.00 - $15.30 an hour
- Full-time
- No high school diploma
- High school diploma or GED
- Driver's License
- Paid training
- Paid parental leave
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6d
Disability Management Services Manager
University of California San Francisco —United States
- Full-time
- Management
- HIPAA
- Analysis skills
- Disability insurance

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Environmental Software Account Manager

EarthSoft -
Pensacola, FL

Apply Now

Job Details

8 days ago

Benefits

Work from home

Qualifications

Meeting minutes
Managing clients in a customer support role
Documentation tools
Customer support
Productivity software

Full Job Description

EQuIS is the premier environmental and geotechnical data management system in the world. EQuIS is used by many government agencies, industrial property owners, over 300 consultants, and over 400 analytical labs around the world. Many US EPA regions, state regulatory agencies, and other government organizations use EQuIS. EQuIS interfaces with ArcGIS for advanced environmental decision support and data analysis. Many other software companies link with EQuIS.

Description (who you are):

As a member of the EarthSoft Account Management Group, you will manage assigned existing client accounts to assess and maintain client satisfaction as well as long term account sustainability as a client in good standing. Work will be conducted via email, telephone, the CRM system, and internet conferencing tools. Some travel may be required.

The goal of a successful Environmental Software Account Manager is to oversee the use and adoption of EarthSoft’s software and services for the clients you manage, build a relationship with the client and act as their trusted advisor. The Account Manager will use the internal CRM to record client meetings and feedback for process management, information collection and storage, and status reporting. An Account Manager is skilled at getting the best out of the accounts that they oversee. They oversee all account activities, document and update client satisfaction, and work with other departments within EarthSoft to find solutions and support for our clients.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This job description is intended to provide a general overview of the position and does not encompass all tasks that may be assigned.

Responsibilities (what you do):

Monitor Daily Assigned Account Help Desk Log, accelerate responses as needed to leadership, and advise management of key findings.
Lead routine calls with your assigned clients, record notes and action items, and report in the CRM system (CRM); Follow up on those action items with the appropriate departments.
Manage the relationship with the client and all stakeholders (as applicable) by conducting regular meetings (via telephone (TEAMS) and/or in person at times) in accordance with the Account Management Plan for all assigned client accounts.
Report personnel or project concerns to Director of Account Management as needed.
At time of renewal, help with annual review of the various agreements and documents to coordinate any changes with various EarthSoft Departments as needed.
Monthly or periodic account calls – Support the escalations.
Conduct Bi-Annual Client Satisfaction Surveys and support other surveys or requests from our Product team asking for client feedback.
Get to know your clients more by understanding their goals, what they are using or not using, track and document staff movements and account news for consultants, labs, subs, etc.
Help support and manage the Business Partner Program (BPP) with other Account Managers.
Lab/Consultant Lineups – Help support the subcontractors.
Provide annual EQuIS roadmap updates supplied by the Vision Group.
Assist in trouble-shooting client software issues; involve other product experts as needed.
Create and maintain comprehensive account documentation.
Support and/or prepare account summaries and/or case studies for assigned accounts.
Support attendance and presentations for EQuIS User Group Meetings and participate in the meetings where applicable. Participation may include suggesting agenda topics, engaging clients to present, or occasionally presenting.
Attend conferences and training as required to maintain proficiency, as directed.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Perform other related duties as assigned.

Requirements (what you need/have):

Strong client-facing and internal communication skills
Strong verbal and written communication
Strong customer service/support skills including active listening skills
Ability to research and resolve account problems using a variety of resources and tools
Proven task management experience
High initiative with an ability to work with minimal supervision
Able to manage and prioritize multiple tasks simultaneously
Ability to work with deadlines
Solid organizational skills including attention to detail
Strong interpersonal skills and ability to work well with others
Ability to work from home with access to a high-speed internet connection
Strong working knowledge of Microsoft Office
3+ years of working directly with clients to build relationships, lead meetings, record meeting minutes, and follow up on action items
Bachelor’s Degree in Chemistry, Environmental or Geological Sciences (or similar), Computer Science, Engineering, or Geography with minimum 3-5 years’ experience
Knowledge of Environmental Data Management workflow is desired
Familiarity and experience with EQuIS Professional, EQuIS Enterprise, and EQuIS Data Processor is a plus
Knowledge and proven aptitude for problem solving

Compensation: Commensurate upon Experience

To apply, please email [email protected]

Principals only. Recruiters please don’t contact this job poster.

Please, no phone calls about this job!

EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Apply Now

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home solutions advisor jobs in pensacola, fl

Environmental Software Account Manager

Registered Client Service Associate

Installation Technician I Paid Training I Paid Weekly

Senior Member Advisor

Member Advisor

Kitchen and Bath Dealer- Outside Sales Representative

Sales and Service Technician

Disability Management Services Manager

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