Franchise Employee Experience Specialist (EES)
Organization Name: Buffalo Rock Company
Website: https://www.buffalorock.com/careers/
Job Department: Employee Experience
Reports to: Franchise Employee Experience Leader and/or Regional Employee Experience Leader
Work Schedule: Monday- Friday; May include weekends
Job Type: Regular
FLSA Status: Non-Exempt
Amount of Travel Required: Up to 15%
Job Description
Summary/objective
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best beverage portfolio in the country, which includes several beloved global and regional brands. The primary duty of the Franchise Employee Experience Specialist is to perform key functions in the talent acquisition process (recruiting/hiring) as well as all other Employee Experience functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Regular and timely attendance is an essential function of this position.
- Perform facets of recruiting to include sourcing, qualifying, screening as well as preparing candidates for pre-hire/onboarding activities.
- Responsible for utilizing ATS (Applicant Tracking System) to document and track candidates as they move through our recruitment process.
- Responsible for providing hiring managers a qualified applicant pool of quality candidates via the ATS (Applicant Tracking System), internal, and employee referrals.
- Call/Screen resumes and applications for job openings and schedule interviews by calling and emailing candidates.
- Schedule pre-employment drug test, physicals and ensure all other pre-employment task(s) are complete.
- Check candidate references, education, and other credentialing.
- Coordinate all applicant activities including job postings, create and maintain candidate and recruiting Applicant Flow Logs to ensure compliance.
- Keep records of candidate interviews and give status reports to hiring managers.
- Schedule and conduct Onboarding for new Employee-Partners.
- Monitor New Hire Check-ins, Evaluations, etc. and check responses in Company Performance Management Software. Follow-up with EPs as needed.
- Coordinates and Maintains DOT Driver files to ensure compliance.
- Coordinates information for candidates'/employee-partners’ recruitment incentives, such as referral and hiring incentives, etc.
- Coordinates/schedules New Hire Luncheons/Breakfast and plan fun events (food, meeting space, etc.).
- Ensures that Corporate Communications are distributed as appropriate, including Employee Communication Boards.
- Enter and review data into HRIS and other systems (benefits, badge access, Motus, training, evaluations, schedules, databases, etc.) to ensure employment records are up-to-date, accurate and timely (including terminations).
- Maintain Employee-Partner Personnel/Confidential files.
- Oversee Micro Markets and vending areas. Monitor any issues that may arise regarding refunds, out-of-date products, low inventory, etc. to ensure the best experience for employee-partners.
- Handle employee-partner garnishments.
- Notify Corporate Payroll and employee-partner receipt of garnishment.
- Upon termination of employee-partner, notify court of termination of employment.
- Assists Managers/Supervisors with Worker's Compensation Claims, vehicle accidents and related documentation and investigations.
- Ensure all incident/accident reports and post-accident drug tests are completed timely.
- Maintain Organizational Charts.
- Responsible for Uniform/Shoe orders.
- Short-Term Disability claim processing.
- Ensures that all temporary employees are compliant with approved background checks/drug tests.
- Perform other duties as assigned.
Other Duties and Responsibilities
- Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
- Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
- Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
- Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
- Honor and follow through on all business commitments.
- Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
- Live Buffalo Rock’s Core Values:
- Committed to serving our communities.
- Customer success drives our success.
- Integrity matters.
- Obsessed with continuous improvement.
- We care for each other.
- Win the day.
Competencies
- Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination- Adjusting actions in relation to others' actions.
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Instructing- Teaching others how to do something.
- Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Mathematics - Using mathematics to solve problems.
- Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Negotiation- Bringing others together and trying to reconcile differences.
- Persuasion- Persuading others to change their minds or behavior.
- Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
- Science - Using scientific rules and methods to solve problems.
- Service Orientation- Actively looking for ways to help people.
- Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
- Speaking- Talking to others to convey information effectively.
- Time Management- Managing one's own time.
- Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Supervisory responsibilities
N/A
Work environment
Primarily inside work with most if not all working hours in a close office environment
Physical demands
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Required education and experience
- Education:
- Must have a High School diploma or GED (or management approval); Required.
- Bachelor’s Degree, Field of Study: Business/HR; Preferred.
- Computer Skills:
-
Must be proficient in Microsoft suite of products including Word, Excel, Outlook, and PowerPoint. SharePoint experience; Preferred.
- Certifications and Licenses:
-
Must have valid Driver’s License with a good driving record
- Other Requirements:
-
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Tools and Technology
Tools:
Telephones, fax machines, desktop/laptop computers, scanners
Technology:
Human Resources Software: Oracle HRIS, Taleo (Applicant Tracking System), PlanSource, Badge Access Software, 15Five
Time Accounting Software: TimeClock Plus
Affirmative Action/EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other duties
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.
Applicant/Employee-Partner______________________________ Date__________________
Interviewer/Supervisor___________________________________ Date__________________
