Main Function:
Coordinate and schedule all surgical procedures in an accurate, efficient, and patient‑centered manner. This role ensures that all required information, documentation, authorizations, and resources are in place to support a smooth surgical experience for patients, surgeons, and clinical staff. The scheduler serves as the primary liaison between patients, physician offices, anesthesia, and the surgery center to confirm case details, verify readiness, and maintain an organized surgical schedule that supports safe and timely patient care.
Duties and Responsibilities:
Philosophy
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Supports the facility’s ideology, mission, goals, and objectives
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Performs in accordance with the facility’s policies and procedures
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Follows the facility’s standards for ethical business conduct
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Conducts self as a positive role model and team member
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Recognizes patients’ rights and responsibilities and supports them in performance of job duties
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Respects patients’ rights to privacy, dignity, and confidentiality
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Participates in facility committees, meetings, inservices, and activities
Communication
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Communicates effectively and professionally with patients, visitors, physicians, and coworkers
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Interacts with others in a positive, respectful, and considerate manner
Financial practices
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Uses facility resources appropriately and avoids wasteful practices
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Reports wasteful practices
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Analyzes work area and makes recommendations for potential cost-effective improvements
Compliance program
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Contributes to the progress and development of the organization’s adopted compliance program
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Performs according to established compliance policies and procedures
Performance-improvement program
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Contributes to the progress and development of the organization’s adopted performance-improvement program
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Performs according to established performance-improvement policies and procedures
Safety/risk-management program
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Adheres to safety policies and procedures in performing job duties and responsibilities
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Maintains responsibility for safe work area by reporting to safety officer or designee observed or suspected safety violations, hazards, and policy/procedure noncompliance
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Responds to emergency situations with competence and composure
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Reports observed or suspected medical emergencies, notifies appropriate personnel, and responds appropriately
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Identifies facility emergency situations (e.g., fire, disaster) and notifies appropriate personnel and external agencies
Professional competence
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Participates in continuing education and other learning experiences
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Shares knowledge gained in continuing education with staff
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Maintains membership in relevant professional organizations
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Seeks new learning experiences by accepting challenging opportunities and responsibilities
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Welcomes suggestions and recommendations
Duties
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Schedules all procedures to be performed in facility
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Follows scheduling form to obtain all necessary patient demographic, health, and insurance information from physician’s office
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Considers priorities and patient/equipment special needs when scheduling preoperative appointments and surgical procedures
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Schedules appointments and procedures according to nursing and anesthesia staff availability, patient needs, and physician’s block time
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Coordinates surgical and preoperative appointment schedules with Administrator and preoperative nursing staff
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Regulates schedule according to procedure and physician’s time and staffing requirements
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Coordinates schedule with time and equipment availability; identifies conflicts and adjusts schedule as needed
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Prepares preoperative-appointments schedule and surgery schedule for review by the Administrator so that adjustments may be made as necessary
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Accurately prepares final preoperative and surgery schedule for timely distribution
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Distributes schedules to appropriate areas so that required staff and supplies are available
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Follows procedure for notification of changes in the schedule (e.g., cancellation, rescheduling)
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For new patients, assigns medical record number and enters all demographic and insurance information into computer
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For repeat patients, makes any necessary changes in demographic or insurance information in computer
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Performs other miscellaneous office/clerical duties as needed
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Answers telephone as needed
Qualifications
1. Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
2. Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
3. Ability to make decisions and solve problems
Requirements
Required
1. High school diploma or GED certificate
2. Training or courses in business office activities
3. Good typing skills
4. Good communication skills
5. Good computer skills
6. Strong ethical and moral character references
Preferred
1. Surgery scheduling experience
2. ASC experience
**ANDREWS IS A TOBACCO FREE WORKPLACE**
The Andrews Institute ASC (AIASC) is committed to promoting health, wellness, and disease prevention and to providing a safe, clean and healthy environment to Workforce Members, patients, and visitors. The use of tobacco and tobacco products is a known and established hazard to the health and well-being of tobacco users and can also directly impact nonusers. In addition, the use of tobacco and tobacco products has been shown to decrease employee productivity and efficiency and increase absenteeism. In recognition of these factors, the Andrews Institute ASC will no longer hire tobacco users.
