Top 8 Collection agent Jobs in Pensacola Fl

Repossession Specialist
Navy Federal Credit Union —Pensacola, FL
- $25.34 - $34.09 an hour
- Online Application
- Customer service
- Word processing
- Research
2d
WASTEWATER COLLECTION TECHNICIAN TRAINEE
Emerald Coast Utilities Authority —Pensacola, FL
- $38,750.40 - $63,523.20 a year
- Overtime
- Computer literacy
- Basic math
- Pass drug screening
- Paid holidays
- Disability insurance
Wastewater Collections Tech
Holley-Navarre Water System INC —Navarre, FL
- Heavy equipment operation
- Computer literacy
- Basic math
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Pensacola, FL
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

UTILITY SERVICE TECHNICIAN TRAINEE - REGION SOUTH & ARV CREW
Emerald Coast Utilities Authority —Pensacola, FL
Possession of a current valid driver license. Outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors,…
$18.63 an hour
WASTEWATER COLLECTION TECHNICIAN TRAINEE
Emerald Coast Utilities Authority —Pensacola, FL
Possession of a valid driver's license. Possession of or ability to obtain a "Class A" CDL driver's license. Responds to emergency calls related to any Sanitary…
$38,750.40 - $63,523.20 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Collection Representative
Meridian Servicing —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
2d
Collection Renewal Specialist
Meridian Servicing —Dublin, OH
Experience in using automated dialer systems to efficiently manage high volume inbound/outbound calls. As a *Renewal Specialist*, you will play a key role in…
From $17 an hour
2d

Show more jobs in cities nearby

I want to receive the latest job alert for collection agent in pensacola fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collection agent jobs near pensacola fl

Refuse Collector jobs in Frederick, MD

Refuse Collector jobs in Championsgate, FL

Refuse Collector jobs in Austin, TX

Garbage Collector jobs in Florida

Trash Collector jobs in Tacoma, WA

Trash Collector jobs in Dekalb County, GA

Dot Collector jobs in Illinois

Refuse Collector jobs in Douglasville, GA

Trainee Smart Meter Technician jobs in Minnesota

Pharmacy Technician jobs in Corona, CA

Computer Repair Technician jobs in Boston, MA

Social Service Career Trainee jobs in Illinois

Trainee Smart Meter Technician jobs in Aurora, CO

Claims Adjuster Trainee jobs in Houston, TX

Repossession Specialist

Navy Federal Credit Union -
Pensacola, FL

Apply Now

Job Details

Full-time
$25.34 - $34.09 an hour
2 days ago

Qualifications

Customer communication
Loan collections
Financial transaction processing
Math
Debt recovery
Financial accounting
Productivity software
Debt collection negotiation
Mechanical knowledge
Stakeholder relationship building
Collections account management

Full Job Description

To coordinate the repossession process and disposition of property (e.g., cars, boats, motorcycles, airplanes, etc.) that serves as collateral on Navy Federal loans. Serve as point of contact and subject matter expert regarding section functions, systems, policies and/or procedures. Work is performed under moderate supervision.

Responsibilities

Responsible for coordinating all aspects of the repossession process
Remain familiar with payment methods available to members (e.g., direct remittance, recurring deposits, Western Union Quick Collect, Speed Pay, etc.)
Communicate to members, co-makers, and/or joint owner on all aspects of the repossession process
Prepare all documents required to initiate the repossession process
Contact insurance companies for payoffs; send Letters of Guarantee, monitor for payments and send titles to insurance companies
Serve as point of contact for internal departments regarding repossessions
Select repossession agents and negotiate fees for repossession
Document all member related contact in the Repossession Tracker and in other applicable systems throughout the repossession process
Process impound notices by contacting tow companies; negotiate fees, obtain vehicle condition, reason for impoundment and documents needed to recover the collateral
Monitor and ensure updates are provided by repossession agents; assist agents with skip tracing to locate collateral as needed
Recommend accounts to skip companies and/or License Plate Recognition staging if unable to locate
Recommend accounts to be returned to LCR, or Bankruptcy if unable to locate
Submit requests for required letters for redemption/reinstatement; ensure letters are accurate and mail them in accordance with State regulations to members
Assist members with reinstatement or redemption of their vehicle; contact the agent or auction to have the vehicle released to the member
Prepare documents to submit to the Department of Motor Vehicles to process a repossession title or to sell the collateral
Maintain an overall quality assurance audit rating of 90%
Determine floor price and send required documents to auction; release vehicles for sale in Auto IMS
Receive auction bids received thru various communication channels (e.g., email, telephone, fax, Auto IMS, etc.); determine if auction offer can be accepted and that the number of bids aligns with State requirements; determine if counting the bid will be required, or decline the offer and request that the vehicle be run on the next sale date
Review and process sale proceeds with accounting department to ensure funds are applied properly to the member's account
Submit requests to reduce interest rates to "0" on open book loans with a deficiency balance
Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and Navy Federal policies and procedures
Maintain records of repossessions and prepare reports for management
Track and reconcile expenses with general accounting incurred during the repossession process
Perform other duties as assigned

Qualifications

Working knowledge of applicable federal and state laws, rules and regulations (e.g., Fair Debt Collection Act, Fair Credit Reporting Act, etc.)
Experience in the collection of delinquent loans
Experience using auditing/accounting principles and methods, preferably in a financial institution
Experience in financial counseling, negotiating, and explaining decisions to members
Experience in financial transaction/processing related responsibilities
Experience working with all levels of staff, management, stakeholders, and vendors
Ability to describe and discuss mechanical conditions of automobiles
Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies
Ability to work independently and in a team environment
Effective member/customer service skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective skill assimilating information, analyzing facts, and developing logical conclusions
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill interacting tactfully and effectively in difficult situations
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective verbal, interpersonal and written communication skills
Effective database, word processing, and spreadsheet software skills

Desired Qualifications

College level courses with concentration in Accounting, Finance, Business, or related field
Knowledge of the remarketing industry and familiarity with the repossession process and related regulations and procedures
Familiarity with Navy Federal products, services, processes, policies and procedures

Additional Information

Hours:

Availability between 8:00AM - 6:30PM EST

Location:

5510 Heritage Oaks Drive, Pensacola, FL 32526
141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

FORTUNE 100 Best Companies to Work For® 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes® 2025 America’s Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Apply Now

Refine Your Search

collection agent jobs in pensacola fl

Repossession Specialist

WASTEWATER COLLECTION TECHNICIAN TRAINEE

Wastewater Collections Tech

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for collection agent in pensacola fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected