Overview
As part of the Risk Technology Enablement and Innovation team, this role is responsible for advancing Governance, Risk, and Compliance (GRC) capabilities across Navy Federal. This position will partner with business leaders, risk function stakeholders, and technology teams to design, mature, and operationalize risk management programs including RCSA, Issue Management, 3rd Party Risk Management, Business Continuity, Data Risk Governance, Model Risk, Financial Risk and Credit Risk while enabling these capabilities within our GRC platform.
The Senior Principal will operate at a strategic and enterprise level, influencing program direction, shaping technology architecture, and ensuring alignment between risk program objectives and platform capabilities.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
- Serve as a trusted advisor to risk function leaders across the three lines of defense on risk program maturity, governance, and optimization
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Provide strategic recommendations to strengthen enterprise risk programs, align to industry best practices and drive consistency and integration across risk functions
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Influence and contribute to the long-term strategy for GRC technology and risk program evolution
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Partner with risk teams across the three lines of defense, building strong relationships with senior stakeholders to drive alignment, adoption, and consistency in risk processes and technology
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Lead design and maturation of enterprise initiatives and risk programs including RCSA, Issue Management, 3rd Party Risk Management, Business Continuity, Data Risk Governance, Model Risk, Financial Risk and Credit Risk
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Act as a subject matter expert in ServiceNow GRC including architecture, data models, and integrations
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Lead translation of business needs into platform capabilities, configurations, and solution designs ensuring scalable, sustainable, and enterprise-aligned solutions
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Ensure quality through UAT oversight, change management processes, and post-implementation reviews
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Advice on platform governance, roadmap prioritization, and enterprise-wide adoption strategies
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Define success metrics (KRIs, KPIs) and reporting structures to enhance risk visibility and decision-making
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Mentor and guide junior team members and serve as a lead resource across the function
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Strong interpersonal, verbal, and written communication skills
Qualifications
- 15+ years of experience in Governance, Risk and Compliance (GRC) and Risk Management methodologies
- Advanced, hands-on knowledge of ServiceNow GRC / IRM architecture and modules
- Proven experience leading enterprise-scale risk program transformations and deep expertise across multiple risk domains (e.g., Operational Risk, 3rd Party Risk, Data Risk, Model Risk, Financial Risk, Credit Risk)
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Experience leading large, complex initiatives with enterprise impact and drive cross-functional alignment
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Strong communication skills with the ability to translate technical concepts into business outcomes
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Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience
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Relevant certifications (e.g., CRISC, CISA, CISSP) preferred
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Locations:
- 820 Follin Ln. Vienna, Virginia 22180
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5550 Heritage Oaks Dr. Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at
[email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
