Job Title: Operations Assistant
Location: Georgetown, DC/Hybrid (Mondays at the office)
Type: Part-Time (20 hours) Please note that although this position is part time, the schedule is for someone that can work 4-5 hours every day, during the day.
About Steven Gaffney
Steven Gaffney is a nationally recognized expert in leadership, communication, and organizational effectiveness. He is deeply committed to helping individuals and organizations perform at their highest level by strengthening relationships, improving clarity, and transforming culture. Steven’s work combines practical insight with a highly personalized approach, enabling leaders and teams to unlock their full potential and achieve meaningful, lasting results.
Position Overview
Are you creative, curious, and highly detail-oriented? Do you enjoy problem-solving, learning new technologies, and supporting impactful leaders behind the scenes? If you thrive in a fast-paced, dynamic environment and take pride in executing even the smallest details flawlessly, this could be the perfect opportunity for you.
We are seeking an Operations Assistant to support Steven Gaffney and Sharon (Steven’s right hand) in delivering exceptional experiences and services to clients. This role offers hands-on exposure to leadership development, communication strategy, and creative execution. You’ll work closely with Steven and the team, contributing to projects that advance the company’s mission while gaining valuable insight into how ideas move from concept to execution.
What You Must Have
- Reliable transportation and a clean driver’s license
- An AI-forward mindset with comfort using modern tools
- Strong typing skills (approximately 70+ words per minute)
- A creative, design-oriented eye
Key Responsibilities
- Project Coordination: Assist with organizing timelines, resources, and deliverables across multiple initiatives.
- Communication Support: Draft, edit, and refine emails, newsletters, and reports while maintaining Steven’s voice and brand.
- AI Integration: Use AI tools to streamline workflows, support content creation, and improve operational efficiency. Familiarity with tools such as ChatGPT, Claude Ai, and other AI-driven design platforms, and automation software is highly valued and required.
- Learning System Management: Manage user access, content updates, and ongoing improvements to our online learning platform, ensuring a smooth experience for clients and learners.
- Engagement Logistics: Coordinate the moving parts of client engagements, including scheduling, preparing / shipping materials, client communication, and follow-up, with the goal of fully owning this process over time.
Who We’re Looking For (not optional)
- Creative Thinker: You bring fresh ideas and enjoy thinking beyond traditional solutions.
- Curious Learner: You’re eager to learn about leadership, communication, and how high-performing organizations operate.
- Strong Communicator: You value clarity, transparency, and professionalism in both written and verbal communication.
- AI-Savvy: You understand how AI tools can enhance productivity, creativity, and business outcomes.
- Fast & Accurate Typist: You can efficiently capture and produce content at a high speed- 70wpm
- Self-Starter: You manage multiple priorities well, meet deadlines, and work independently with minimal oversight.
- Tech-Savvy: Comfortable with Microsoft Office, Google Workspace, and social platforms; experience with Canva or Adobe Creative Suite is a plus.
- Positive & Proactive: You bring a solution-oriented mindset and contribute positively to the team culture.
What You’ll Gain
- Direct Mentorship: Learn from Steven Gaffney and experienced leaders in the field of leadership and communication.
- Hands-On Experience: Work on real projects that make a tangible impact.
- Creative Growth: Join a supportive, innovative environment where your ideas are encouraged and implemented.
- Professional Development: Build transferable skills in operations, communication, AI integration, and leadership strategy.
If you’re ready to grow, create, and contribute to meaningful work that makes a difference, we’d love to hear from you.
Work Location: Hybrid remote in Washington, DC 20007
Pay: $25.00 - $30.00 per hour
Application Question(s):
- Do you have your own vehicle to get to work?
- How fast can you type?
- Where do you live?
- Why are you looking for a part time position?
Work Location: Hybrid remote in Washington, DC 20007
