Top 3 Retail account manager Jobs in Peoria, Il

Ticket Sales, Account Executive & Retail Manager
Peoria Chiefs —Peoria, IL
- Weekends as needed
- Merchandising
- Research
- Mid-level
11d

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Ticket Sales, Account Executive & Retail Manager
Peoria Chiefs —Peoria, IL
Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals…
11d
Account Executive
Peoria Rivermen —Peoria, IL
Prospect and connect with individuals, companies, and organizations to sell season tickets, group packages, and sponsorships.
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Ticket Sales, Account Executive & Retail Manager

Peoria Chiefs -
Peoria, IL

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Job Details

11 days ago

Qualifications

In-person customer service
Research
Client interaction via phone calls

Full Job Description

As a member of the Peoria Chiefs Ticket Sales Team, the Account Executive will be responsible for selling season tickets (full and mini ticket packages), group tickets and premium inventory for the Peoria Chiefs and Dozer Park. Along with being responsible for managing fan-centric merchandise inventory, driving retail sales, analyzing performance metrics, and leading merchandise and apparel initiatives that align with the team's brand.

Essential Duties and Responsibilities:

Sell season tickets and partial plans with particular focus on group ticket sales
Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals
Create strong relationships with our customer base by staying in consistent contact through phone calls, emails and in-game visits
Prospect for new sales by placing outbound cold calls and conducting in-person meetings
Prospect for new sales by representing the organization at various community events
Research and prospect for new business leads
Renew full & mini-plan package holders and group ticket purchasers
Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives
Participate in events, promotions, client entertainment and other activities as required
Work closely with Ticket Operations department to ensure inventory integrity and high levels of service for all seat holders
Work scheduled shifts during Peoria Chiefs home games and other required team and/or Dozer Park events, activities or functions as required
Provide problem solving techniques to assist all customer inquiries and concerns
Proactively create opportunities for new business with existing customers
Develop and execute seasonal merchandise plans aligned with brand identity, fan preferences, and sales and gross-profit targets.
Establish and manage the annual merchandising plan and budget for all Peoria Chiefs merchandise.
Plan, implement and oversee high-volume retail operations during home games, including designing store and kiosk layout and setup display, managing inventory turnover, signage and reconciliation and reports.
Manage the e-commerce platform to ensure accurate product listings, photos and descriptions.
Ensure all products meet brand guidelines, quality standards and licensing requirements.
Ensure merchandise stock is stocked and replenished as required and collaborate with Creative Director to oversee visual merchandising and signage to ensure the store aligns with the Peoria Chiefs brand identity.
Collaborate with Marketing and Ticketing departments to execute and align on promotional campaigns strengthening fan engagement, theme nights, commercial ROI, product launches, player milestones and seasonal marketing push.
Other duties as assigned

Qualifications and Requirements:

Minimum 1 year sports/entertainment sales experience or other professional sales experience
Must be assertive, self-motivated team player that has the ability to focus on both departmental and individual growth
Ability to handle heavy phone volume, both outbound and inbound required
College graduate (4) year degree preferred
Strong customer service and interpersonal skills
Excellent written and oral communications skills
Ability to work weekends, nights, and holidays as dictated by events
Exceptionally work ethic and strong desire to succeed
Team Player
High level of professionalism

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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retail account manager jobs in peoria, il

Ticket Sales, Account Executive & Retail Manager

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