Job Description: Special Events and McDonald’s Coordinator
Reports to: Director of Development
Location: Springfield, IL or Peoria, IL
Who We Are
Ronald McDonald House Charities of Central Illinois (RMHCCI) provides essential services that remove barriers, strengthens families, and promotes healing when children need healthcare. We care for families with children who are ill or injured. We see a world where every family has what they need to ensure the best health outcomes for their children.
We are a place that feels like home for families who can’t be and we strive to be a playful, courageous, and hopeful place. We are a premier nonprofit established to keep families together and promote the health and well-being of children. RMHCCI is committed to an inclusive culture—that means we serve families and hire team members who are diverse. Each member of our team demonstrates our core values: we lead with compassion; we are deeply respectful; we act with integrity; and we are firmly committed. These values are our foundation for caring for families with children who are ill or injured and our foundation for working together. We are committed to performance improvement and programmatic growth through data informed decision making and strategic action. Every member of our team is responsible for carrying out, in some way, the initiatives identified by our strategic plan.
The Special Events and McDonald’s Coordinator works with Development Director to manage fundraising events and McDonald’s In-Store Campaigns for Ronald McDonald House Charities® of Central Illinois (RMHCCI). This position reports directly to the Development Director, who reports to the Chief Executive Officer (CEO). The position works closely with the Marketing and Communications Manager and Community Engagement and Development Coordinator. This position assists in the following events: Red Shoe Gala (alternating between Springfield and Peoria each year), Springfield Golf Classic, SWING Golf Outing in Peoria, and other special events. This position manages all in-store campaigns for the McDonald’s stores that support RMHCCI. This includes Round-Up, Give A Little Love, and McDonald’s Thank You Day. This position is eligible for some remote work as approved by the Development Director but some work is required in-person.
Where We Are Going
RMHCCI has four strategic priorities:
- Serve More Families, Better: broaden our programs, strengthen our impact, and boost participation in our programs
- Enhance Collaboration: share our best practices and foster external partnerships
- Drive Engagement: elevate our brand, diversify funding sources, and expand advocacy efforts
- Prioritize People: cultivate team (staff) well-being, enhance onboarding, and build professional development
What You’ll Do To Drive Success and Get Us To Where We’re Going
So we can Serve More Families, Better, you will
- Support the team in their work to identify, cultivate, steward, and solicit existing and additional donors in RMHCCI’s service area
- Contribute to the development and implementation of a comprehensive strategy designed to increase the organization’s funding support from individuals, corporations, and events
- Work in conjunction with the Development Director to maintain event contacts, reconcile event income and expenses, and provide financial detail for third party events
- Help to plan, organize, and implement key components of RMHCCI’s fundraising events which would include, but not limited to: registration, venue needs, food and beverage, décor, revenue generating components, and overall organization and success of the event
- Work within budget of each event
- Utilize fundraising software such as Raiser’s Edge and Greater Giving to input information for events, donor information, and organizational contacts
- Maintain positive relationships with McDonald’s Managers and Crews
So we can Enhance Collaboration, you will
- Obtain and coordinate with volunteers and committees to ensure the success of each event
- Work with other departments and teammates within RMHCCI to accomplish tasks
- Collaborate within RMHCCI by monitoring and responding to throughout the day
- Conduct tours of RMHCCI and present at public speaking engagements as needed.
- Assist with collecting family stories and photos and securing thank you notes from families for marketing and development purposes
- Coordinate with Operations to manage and fulfil in-kind contributions and steward volunteers into donors
So we can Drive Engagement, you will
- Represent RMHCCI’s values at all times
- Sometimes wear RMHCCI brand when working in the community
- Share the mission of RMHCCI as much as possible
So we can Prioritize People, you will
- Demonstrate our core values when interacting with families, teammates, and volunteers
- Collaborate with teammates to provide families the best care possible
- Complete training and professional development to improve skills
- Be a resource to Managers and Directors
- Perform other duties as assigned to deliver a welcoming environment for families, volunteers, visitors, and team members
But Realize….
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
What You Bring To The Table
- Family safety and security are paramount to RMHCCI—you can successfully clear any pre-employment drug screen, background check, and driver’s license requirements
- Reliable transportation or dependable support to be able to arrive on time for every scheduled shift
- Friendly and helpful attitude—interaction with our families is encouraged; there will be times when the team is assisting others, and you may need to answer the phone or welcome someone into the House and direct them where to go
- Computer proficiency, including familiarity with MS Office products, Raiser’s Edge donor database, and Greater Giving or other event software.
- Desire to work independently while also being a team player - you’ll have your tasks to complete, but we all jump in and help each other when things get busy
- Demonstrates initiative and proactively identifies opportunities to contribute
- The ability to “read” and interpret the verbal and nonverbal cues—our families are navigating highly stressful journeys and we all need to support them respectfully.
- A bachelor’s degree and 1 to 3 years of experience in event planning, community relations or people engagement roles
- Valid driver’s license
- Polished verbal and written communication skills with ability to interact well with the public, board members, volunteers and our team
- Maintain positive relationships with all RMHCCI stakeholders
- Ability to manage multiple tasks and remain calm in hectic situations
- Physical ability to set up and teardown events so there is a lot of lifting, loading, and moving of at least 30 pounds
You’ll Love This Work If You Are…
- Highly compassionate because our families are navigating through difficult, often traumatic situations. Everyone’s job at RMHCCI is to, in some way, bring small comforts and moments of joy
- Passionate about helping those on your team learn, grow, and reach their full potential through personal and professional development opportunities
- Perpetually positive, flexible, creative, and “scrappy” - there are many times when circumstances beyond our control change things, and we have limited resources to react; you enjoy the challenge of making remarkable impacts in any given situation
- Driven to support causes that are bigger than any one of us—each of us here at RMHCCI plays a role in helping families find comfort and joy in some very trying situations, but none of us can do it alone; you enjoy stepping outside of your comfort zone and supporting others in special ways to make a big difference
- Service-focused: at RMHCCI, we strive to provide a safe, inclusive environment—that means we welcome everyone to our programs as families, volunteers, and team members
- Family-focused: at RMHCCI, we create a home—that means going above and beyond for the families staying at the House or using our hospital-based programs, ensuring no small detail gets overlooked, and being a supportive and accommodating host when a family needs extra care and attention
- Selfless in mindset so that the comfort and success of others—whether families or teammates—is prioritized and individual focus is secondary
- Energetic and infuse fun in your work while being sensitive to the stress and discomfort that a family may be experiencing during a difficult time
- Occasional evening and weekend work is required to support events, donor
- engagement activities, and McDonald's campaigns
- Frequent travel throughout Central Illinois is required, including visits to McDonald's partner locations, event venues, and stakeholder meetings
What You’ll Get From Us
- Base salary
- Employee group health, dental, and vision benefits paid 100% by the organization. Dependent coverage is paid by you through deductions from your paycheck.
- Retirement plan
- Employee life insurance provided by the organization.
- Paid bereavement leave for the death of an immediate family member.
- Organizational (federal) holidays as outlined in the employee handbook.
- Paid time off
- Laptop
- An inclusive, (meaning we embrace the diversity of our families, volunteers, and team members)
- welcoming environment with a powerful mission to impact and change lives
- Opportunities to gain leadership capabilities through training and development programs
One More Thing You Should Know…
There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. Here at Ronald McDonald House Charities of Central Illinois, we understand that someone who is passionate about improving the quality of life and supporting individuals through challenging times can be manifested from many backgrounds and experiences that might not seem “standard” - and that’s totally fine! We greatly value the unique perspectives and added knowledge that everyone on the team can bring.
That said - you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway, and we’ll take great care in working with you by providing a transparent hiring process open to diverse candidates. Confidence can sometimes hold us back from applying for a job. We’ll let you in on a little industry secret: there’s no such thing as a ‘perfect’ candidate. RMHCCI is a place where everyone can grow; so whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
