Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If youre dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!
At Abrazo West Campus, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Working under the supervision of the registered nurse, the constant observer maintains constant direct observation and visualization of identified patient(s).
- Patient Observation: a. Keeps patient within view at all times. b. Never leaves patient unattended. c. Uses the call light/intercom system to summon staff for assistance or needed equipment/supplies. d. Accompanies and stays with patient when transported off the unit for any diagnostic tests or procedures. Asks nurse before accompanying patient e. Remains in patient room at all times and does not leave without RN approval and/or relief. Documents observations on flow sheet as instructed and indicated.
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Patient Safety: a. Keeps patient room door open/partially open at all times. b. Keeps bathroom door open at all times. c. Removes sharp/dangerous items out of room. d. Assists nurse to screen all items brought in by visitors. e. Knows patient’s ordered activity level f. Avoids wearing items around neck (ID badge, stethoscopes, necklace, etc.)
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Patient Privacy: a. Maintains confidentiality of all patient information. b. Refrains from discussing patient information with anyone other than nurse or physician. c. Respects the patient’s right to dignity while providing care, with concern for safety as a priority.
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Communication: a. Listens and acknowledges patient’s complaints and feelings. b. Conveys attitudes of compassion, empathy, and understanding. c. Does not discuss any information related to patient’s medical condition or plan of care. d. Seeks guidance and direction when unsure. e. Informs nurse immediately if patient expresses desire to harm self/others or wants to leave the hospital. f. Provides report to relief patient sitter and to nurse prior to leaving at shift end.
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Conduct a. Provides only constant observation. b. Does not make personal phone calls, eat food in the room, or sleep. c. Allows patient control of television (channel, volume). d. Does not use any items or personal electronics (iPod, iPad, game boy, etc.) or anything that can distract attention from patient. e. Does not leave patient(s) until relief patient sitter has arrived and is in the patient room. f. Does not use the patient's bathroom for personal use.
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Other related job tasks or responsibilities as assigned
- Special Skills:
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Ability to read in English to follow oral and/or written instructions.
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Ability to prioritize work.
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Must have good customer service skills.
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Minimum Requirements
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Education: High school diploma or equivalent
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Certifications: Current American Heart Association BLS certification
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Experience: One (1) year
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Preferred Requirements
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Experience: Prior constant observer and/or CNA experience preferred
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For constant observers utilized exclusively with non- behavioral health patients, all related competencies must be administered and completed prior to assignment of a patient. There will be one level of competency for all constant observers in this category.
Abrazo West Campus is recognized for providing exceptional, comprehensive care to patients in West Valley communities. The 200-bed acute care hospital offers advanced services, including the da Vinci Xi surgical platform, Level I Trauma Center, Loop-X system, orthopedics, obstetrics and cardiovascular care.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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