Top 28 it support Jobs in peoria il

IT Support Analyst I
Peoria Park District —Peoria, IL
- $22.12 - $25.00 an hour
- Full-time
- Computer Science
- Word processing
- Writing skills
- Wellness program
- Paid holidays
Desktop Support Technician
Ovation Workplace Services Inc —Peoria, IL
- $47,840 - $49,920 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
1d
IT Operations Support
EASTERSEALS CENTRAL ILLINOIS —Peoria, IL
- $15 - $17 an hour
- Part-time
- Word processing
- Office
- Windows
Quick Apply
12d
Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
Quick Apply
5d
IT Technician
United Contractors Midwest (UCM) —Tremont, IL
- $25.48 - $30.69 an hour
- Full-time
- Construction site
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Senior Field Services Technician - Peoria Region
Springfield Clinic —Peoria, IL
- $28.48 - $42.73 an hour
- Full-time
- 6 years
- Computer Science
- Writing skills
IT Customer Success Specialist (Peoria Region)
Springfield Clinic —Peoria, IL
- $90,355.20 - $144,560.00 a year
- Full-time
- Nursing
- Microsoft Outlook
- OSHA
Dynamic Server Support
Worldwide TechServices —Peoria, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
8d
Customer Support
Pringle Robotics, Inc. —Edwards, IL
- $40,000 - $50,000 a year
- Full-time
- Software troubleshooting
- High school
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Infrastructure and Support Manager
Trigo ADR Americas —Peoria, IL
- Hybrid work
- 7 years
- English
- Windows
12d
IT Infrastructure and Support Manager
TRIGO Global Quality Solutions —Peoria, IL
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- 7 years
- English
- Windows
Quick Apply
12d
Entry Level 1 Technician
TimbukTech Inc —Canton, IL
- Full-time
- Azure
- HIPAA
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Infrastructure and Support Manager
Trigo Group —Peoria, IL
- Hybrid work
- 7 years
- English
- Windows
6d
Marine Technical Support / Estimator
Caterpillar —Mossville, IL
- $112,710 - $169,060 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Agronomy Technology Technician
Ag-Land FS, Inc. —Tremont, IL
- $50,000 - $70,000 a year
- Extended hours
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- Paid holidays
IT Infrastructure and Support Manager - Hybrid Role
TRIGO Global Quality Solutions —Canton, IL
- Full-time
- Hybrid work
- 7 years
- English
- Windows
- Paid holidays
- Disability insurance
Quick Apply
2d

More jobs to discover

Find similar jobs that you might be interested in.

Cable Technician
Essintial Enterprise Solutions LLC —Peoria, IL
Valid driver’s license may be required depending on job site needs. Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).
$27 - $30 an hour
Quick Apply
13d
Desktop Support Technician
Ovation Workplace Services Inc —Peoria, IL
Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site…
$47,840 - $49,920 a year
Quick Apply
1d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion —Columbus, OH
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
$23 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for it support in peoria il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near peoria il

IT Infrastructure Manager jobs in Peoria, IL

Customer Success Specialist jobs in Peoria, IL

IT Support jobs in Peoria, IL

Helpdesk Technician jobs in Peoria, IL

Field Service Technician jobs in Peoria, IL

Server jobs in Peoria, IL

Er Patient Care Technician jobs in New Jersey

It Technician jobs in Tucson, Az

It Technician jobs in Presque Isle, Me

It Technician jobs in Murfreesboro, Tn

It Help Desk jobs in Pittsburgh, Pa

Overnight Pharmacy Technician jobs in North Carolina

It Technician jobs in Willingboro, Nj

It Infrastructure Manager jobs in White Marsh, Md

It Infrastructure Manager jobs in Kalamazoo, Mi

It Support jobs in Moreno Valley, Ca

Construction Project Manager jobs in Savannah, Ga

It Help Desk jobs in Burbank, Ca

Case Manager jobs in Oceanside, Ca

It Infrastructure Manager jobs in Jefferson City, Mo

IT Support Analyst I

Peoria Park District -
Peoria, IL

Apply Now

Job Details

Full-time
$22.12 - $25.00 an hour

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Life insurance
Paid sick time

Qualifications

High school diploma or GED
Driver's License
Associate's degree

Full Job Description

Duties: Under the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:

Under the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:
Receiving and documenting incoming IT support requests.
Escalating issues to next-tier support in a timely manner when first-level resolution is not possible.
Escalating issues to manufacturer support in a timely manner if next-tier support is not available.
Troubleshooting basic end-user issues with software applications and hardware devices, and providing basic application support.
Recording all information associated with incidents, problems, and/or requests in an accurate and timely manner for internal billing purposes.
Adhering to ongoing technology and business continuity plans for the District, including hardware/software rotation (hand-down) schedule.
Maintaining a working knowledge of District computer software and applications.
Researching and coordinating with end-users for installation of software, hardware, and communication equipment associated with system expansion and operations in coordination with the Information Supervisor.
Providing technical support to staff and troubleshooting problems that arise in operations of District systems – hardware, wireless, and software. This support includes being on call 24/7 as an IT support analyst via cell phone, as occasional early morning, evening, and weekend hours, and being on call is required as needed.
On-call to respond to various server room monitors for heat, humidity, water, etc.
Working cooperatively with District consultants and/or vendors.
Maintaining security and integrity of all computers and telecommunications, including passwords/passcodes, District e-mail, internet, and intranet in compliance with the District’s established Information Security Management System.
Recording and tracking time dedicated to projects/department chargebacks for other departments accurately – including installations of hardware and software at all locations.
Ordering parts and repairs as required maintaining systems.
Communicating daily or more frequently if needed with the Information Security Supervisor in relation to requests made to the department.
Occasionally, the option to work from a location other than the office may be available for certain roles.
This offers the flexibility to balance work and personal commitments, while still meeting project expectations and deadlines.
Following all safety procedures that pertain to the duties performed. Support all aspects of the Park District’s safety program
Plans, tests, and delivers Windows updates and third-party software updates using the District’s RMM software.
Performing all other duties assigned.

Essential Functions:

Must be able to complete the following physical and environmental considerations:
Sitting, walking, crawling, handling frequently;
Balancing, stooping, kneeling, crouching, reaching, and feeling occasionally;
Moderate lifting up to 50 pounds.

Education: High school diploma or equivalate An Associates of Science Degree in Computer Science, Technology, or Information Systems from an accredited college or technical school. degree is preferred.

Experience: Experience in Windows and Mac operating systems including word processing, email, and excel/spreadsheet formatting.

Certification: Must have the ability to obtain CompTIA A+ Certification, CompTIA Network+, CompTIA Security. Ability to obtain and maintain an aerial lift training certification is perferred.

Knowledge and Ability:

Knowledge of information technology structured cabling systems, both low voltage and fiber cabling systems as well as wireless infrastructure systems
Computer hardware, including workstations, laptops, printers, scanners, wired and wireless networking, voice over IP, etc.
Practical knowledge of multiple operating systems, such as Windows, Linux, Mac OS, Android, iOS, etc.
Relating terminology, practices, and techniques of computer systems, including hardware, software, etc., to end user.
Office software, including but not limited to Word, Excel, Access, and Desktop Publishing Software.
Operations of office equipment, including, but not limited to PC, telephone, copier, fax machine, and smartphones/tablet devices, projectors, and audio equipment.
Maintain positive, harmonious, and effective working relationships with other supervisors and fellow employees, patrons, community groups, and other units of local government.
Also, work in a team atmosphere, promoting positive work relationships; to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.
Communicate effectively with fellow staff and the public both orally and in writing and to read and understand printed materials.
Ability to relay technical information to non-technical staff and communicate effectively with manager/supervisor.
Maintain self-control and composure in difficult situations.
Be attentive to detail.
Have an excellent work ethic and be able to work unsupervised at times.
Have good time management
Use efficient and effective research methods.
Have strong problem solving and analytical thinking skills.
Troubleshoot proactively, problem solve, and make sound judgments with respect to confidentiality and legislative/regulatory compliance.
Maintain strict confidentiality regarding the information and data on electronic files.
Be flexible and able to adapt to quickly changing priorities.
Be flexible with hours to cover required work.
Requires valid Illinois State Driver’s License
Ability to be professional, respectful, accountable, innovative, to follow safety procedures and be equitable to both internal and external customers.

Benefits and Perks:

Paid sick days, vacation days, and holidays.
Longevity bonus program and wellness program.
Pension and retirement programs and Social Security participating.
Exceptional health plan.
Paid Life Insurance.
Disability Insurance.
Full-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.

Apply Now

Refine Your Search

it support jobs in peoria il

IT Support Analyst I

Desktop Support Technician

IT Operations Support

Help Desk Technician

IT Technician

Senior Field Services Technician - Peoria Region

IT Customer Success Specialist (Peoria Region)

Dynamic Server Support

Customer Support

IT Infrastructure and Support Manager

IT Infrastructure and Support Manager

Entry Level 1 Technician

IT Infrastructure and Support Manager

Marine Technical Support / Estimator

Agronomy Technology Technician

IT Infrastructure and Support Manager - Hybrid Role

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support in peoria il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected