Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Join Caterpillar’s Customer Solutions Core Regions Division as a Condition Monitoring Performance Manager within our Fleet Monitoring Center team. We’re seeking a highly skilled, experienced professional to drive performance and deliver advanced condition monitoring solutions.
Lead the development and execution of the Fleet Monitoring Center training and onboarding strategy, equipping internal teams and customers with the knowledge, tools, and resources needed to succeed. Partner cross-functionally with Cat Digital, Global Dealer Learning, Product Groups, and Fleet Monitoring Center teams to assess training needs, build effective onboarding programs, and deliver scalable learning solutions that strengthen performance and drive adoption.
What You Will Do (Job Duties):
Partner with Cat Digital to capture feedback, coordinate enhancements, and resolve system issues.
Develop and maintain the FMC Learning Site to keep training resources accessible and aligned to business needs.
Deliver training events that advance condition monitoring best practices and tool expertise.
Support Condition Monitoring Advisor responsibilities as business needs require.
What You Will Have (Core Skills):
Customer Focus: Prioritize customer needs and apply insight to deliver tailored solutions that support satisfaction and business outcomes.
Service Excellence: Deliver high-quality service that meets or exceeds customer expectations, directly or indirectly.
Decision Making and Critical Thinking: Analyze information, evaluate options, and make sound decisions using informed judgment.
Effective Communications: Communicate clearly and effectively, accurately sharing and interpreting ideas, information, and business needs.
Problem Solving: Recognize, anticipate, and resolve operational, organizational, or process challenges across varied situations.
Relationship Management: Build and maintain productive working relationships with customers, vendors, peers, and cross-functional partners.
Top Candidates Will Have:
Working knowledge of Product Link™, VisionLink, VIMS, Cat Inspect, equipment lifecycle planning, Cat S•O•S Services Fluid Analysis, Service Information System (SIS 2.0), and Cat Foresight Condition Monitoring suite.
Additional Information:
Work Location: Peoria, IL
Travel: Up to 25%
Domestic relocation will be considered.
No sponsorship / no international relocation will be supported.
Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
- These benefits also apply to part-time employees
Posting Dates:
June 26, 2026 - July 10, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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