Company Profile:
4B Components Ltd is an industry leader in developing high quality, innovative, and technologically advanced sensors and controllers for the agricultural and industrial sectors. A subsidiary of The Braime Group, one of the largest suppliers of material handling and industrial electronic components in the world, 4B looks back on more than 130 years of experience. With presence in Europe, America, Asia, Africa, Australia and a worldwide network of distributors, 4B can provide practical solutions for material handling applications around the globe.
Job Purpose:
Lead and manage the day-to-day IT function of the company’s US office and support the Canadian office, ensuring reliable, secure, and scalable technology services. Oversee IT operations and support, infrastructure and endpoint standards, cybersecurity practices, and IT projects, partnering with the managed IT service provider as needed to deliver business outcomes. This position is on-site in Morton, IL and is not eligible for remote work.
Duties:
- Manage and prioritize the IT support function to maintain high user satisfaction, productivity, and service levels.
- Oversee endpoint lifecycle management (procurement guidance, imaging/standards, deployment, patching, inventory, and replacement planning).
- Administer and oversee core infrastructure services (servers, backups, local access, VPN remote access, network connectivity, collaboration tools, and ERP availability) in coordination with the managed IT service provider.
- Lead IT projects and improvements from requirements through implementation (planning, scheduling, risk management, testing, change management, and documentation).
- Establish and enforce cybersecurity best practices, including user awareness training, endpoint protection, secure configuration, and incident response coordination.
- Manage backup, disaster recovery, and business continuity processes; ensure periodic recovery testing is performed and documented.
- Manage key IT vendor relationships—including the managed IT service provider (MSP), internet/telecom providers, hardware and warranty partners, and software/SaaS and cybersecurity vendors—by setting expectations (scope, SLAs, timelines), coordinating escalations, and tracking issues through resolution.
- Partner with business stakeholders to understand needs, recommend solutions, and translate operational requirements into practical technical outcomes.
- Maintain system and process documentation (network diagrams, asset records, procedures, policies) and support audits/compliance requirements as applicable.
- Develop and track IT plans and budgets (hardware/software renewals, licensing, lifecycle replacements) and provide regular status reporting to leadership
Qualifications:
- Proven ability to lead IT operations, troubleshoot complex issues, and drive root-cause resolution.
- Strong working knowledge of Windows environments, Microsoft 365, endpoint management, and common networking concepts.
- Experience supporting business applications and workflow tools (e.g., finance, reporting, document management, or production support systems) and partnering with stakeholders on process improvements.
- Knowledge of cybersecurity principles (access control, patching, phishing awareness, backups, incident response) and ability to implement practical controls.
- Project management skills: scoping, planning, coordination with vendors/MSP, testing, rollout, and end-user communication.
- Excellent organization, time management, and attention to detail; able to manage multiple priorities with minimal supervision.
- Strong communication skills to support and influence stakeholders by phone, email, and in person; able to translate technical concepts for non-technical audiences.
- 5+ years of progressive IT experience, including accountability for systems/infrastructure; vendor-management responsibility strongly preferred.
Education Level:
Bachelor’s degree in Information Technology, Computer Science, or related field preferred (or equivalent experience). Relevant certifications (e.g., Microsoft, CompTIA, networking/security) are a plus.
Benefits:
Competitive Salary, Incentive Bonus, 401K, Employee Health Insurance
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
