Top 2 Patient access representative ii Jobs in Peoria Il

Patient Access Representative 2
Heartland Health Services —Peoria, IL
- $17 - $22 an hour
- Microsoft Word
- Spanish
- Microsoft Excel
- 401(k) matching
Quick Apply

Check out these similar jobs

Based on your search for patient access representative ii jobs.

Patient Access Representative 2
Heartland Health Services —Peoria, IL
Answers telephone in a prompt, polite, courteous manner and directs calls to the appropriate persons/departments per in-basket message and/or transfer of phone…
$17 - $22 an hour
Quick Apply
Front Desk Coordinator II
The Specialty Alliance —Bloomington, IL
Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel. No phone calls or agencies, please.
$19 - $22 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
Collect patient payments, post transactions, and balance the cash drawer daily. Open and close the office and assist with front-desk operations as needed.
Quick Apply
4d
IT Services Specialist II, Service Desk
Quantum Health —Dublin, OH
General troubleshooting and support of company computers, peripherals, and phones by answering users’ questions and resolving issues via telephone, remote…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for patient access representative ii in peoria il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access representative ii jobs near peoria il

Patient Care Coordinator jobs in Fort Worth, TX

Customer Service Representative jobs in Knoxville, TN

Patient Access Representative Ii jobs in Safety Harbor, FL

Patient Access Representative Ii jobs in Springfield, VA

Pharmaceutical Sales Representative jobs in Louisiana

Patient Access Representative Ii jobs in Memphis, TN

Patient Access Representative Ii jobs in Columbia, MO

Patient Access Representative 2

Heartland Health Services -
Peoria, IL

Quick Apply

Job Details

$17 - $22 an hour

Benefits

401(k) matching

Qualifications

Visitor query response
Phone communication
Greeting customers
Filing
Answering guest questions
High school diploma or GED
Records management
Telephone systems
Handling patient inquiries
Managing patient records

Full Job Description

Description:

$17-$22 per hour

Part-time (20 hours per week)

401K Match

Position Summary

The Patient Access Representative 2 performs multiple medical office tasks including, but not limited to, obtaining appropriate patient information for billing and reimbursement of services, uses system-wide computer technology for scheduling and registration, and performs all necessary actions to assure quality customer service, in accordance with the Heartland Health Services’ (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.

Essential Functions

Floats to all Heartland locations as requested; responsible for updating and maintaining related Heartland expense report.
Promptly greets patients and visitors upon arrival; is always consciously aware of all people entering Heartland.
Answers telephone in a prompt, polite, courteous manner and directs calls to the appropriate persons/departments per in-basket message and/or transfer of phone call.
Initiates or updates demographic and billing information to ensure accuracy and completeness of data; enters such data into the practice management system.
Interviews patients to obtain verification of identification, insurance and billing information, medical records, and related reporting measures.
Verifies and scans insurance cards and all required documentation into practice management system.
Obtains information from the State of Illinois MEDI system and adds/updates patient’s information in the practice management system.
Notifies clinical staff when patients are registered through the practice management system.
Collects various forms of payments from patients as appropriate. Ensures payment coincides with the practice management system and credit card terminal.
Reconciles daily collections with computer report of payments posted at the end of every day.
Reconciles the cash box at the end of every day.
Schedules patient appointments accurately per department guidelines.
Consistently contacts patients by phone to remind them of their appointments.
Notifies on-site lab of walk-in patients and fills out required paperwork.
Distributes written prescription and maintains a signature log of patient/representative picking up prescription.
Distributes mail to various clinic departments and employees’ in-house mailboxes.
Works on bump list and no-show calls daily.
Assists with pre-registration and should also contact any new patients or patients with insurance changes/updates.
Maintains a thorough knowledge of the Practice Management System.
Helps coordinate workflows to provide excellent customer service.
Maintains and follows department policies, procedures, and reference materials.
Responds to supervisor’s requests in a timely, respectful, and effective manner.
Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality.
Supports and is involved in HHS’s continuous quality improvement efforts designed to improve patient outcomes.
Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
Maintains and assures confidentiality of patient information in accordance with HHS’s policies.
Reports building/equipment problems through the appropriate channels.
Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice.
Attends all staff meetings, department meetings, and any other meetings as required.

Requirements:

Job Qualifications

High school diploma or equivalent.
Courteous, efficient telephone manners; prompt routing of calls.
Ability to read and write to review, file, and maintain patient medical records and charts, and to operate standard office equipment at a level normally acquired through high school.
Ability to work varying schedules and have reliable transportation.
Ability to communicate with supervisor via cell phone regarding staffing changes.
Strong interpersonal skills to greet patients, visitors, and staff with a smile and obtain required information and respond to their questions.
Analytical ability to balance and organize work to perform multiple functions for the department.
Basic Microsoft Word and Excel knowledge preferred but not required.
Bilingual in Spanish preferred but not required.

Quick Apply

Refine Your Search

patient access representative ii jobs in peoria il

Patient Access Representative 2

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for patient access representative ii in peoria il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected