Top 38 Guest service agent Jobs in Perdido Key Fl

Guest Services Agent
Better Talent —Orange Beach, AL
- $18 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Extended Stay America Premier Suites Pensacola NAS Corry Station —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Representative / Front Desk Agent
Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy —Pensacola, FL
- From $14.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Guest Services Agent
Luxury Coastal Vacations, LLC —Pensacola, FL
- $17 - $20 an hour
- Weekends as needed
- Office
- Microsoft Office
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Guest Services Agent
Hotel Indigo Orange Beach - Gulf Shores —Orange Beach, AL
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent Fairfield Inn Orange Beach Alabama
ORANGE BEACH FAIRFIELD INN & SUITES —Orange Beach, AL
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent Fairfield Inn Orange Beach Alabama
A & R Hospitality —Orange Beach, AL
- Hotel
- Entry level
- Health insurance
- Dental insurance
Guest Services Agent
Vacation Homes Collection —Orange Beach, AL
- $18 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Front desk agent
Pensacola TownePlace Suites —Pensacola, FL
- $15 - $17 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
TownePlace Suites —Pensacola, FL
- $15 an hour
- Overtime
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MARUTI HOSPITALITY LLC —Orange Beach, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Hotel Front Desk Receptionist
WoodSpring Suites Pensacola West —Pensacola, FL
- $14 - $16 an hour
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
ORANGE BEACH FAIRFIELD INN & SUITES —Orange Beach, AL
- Full-time
- Basic math
- Hotel
- Computer skills
Quick Apply
Front Desk Agent
Tandem Hospitality Group LLC —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Front Desk - Guest Service Agent
EconoLodge —Foley, AL
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Receptionist
Hotel Pensacola —Pensacola, FL
- From $15 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
A & R Hospitality —Orange Beach, AL
- Basic math
- Hotel
- Computer skills
Front Desk Supervisor
SpringHill Suites Orange Beach at The Wharf —Orange Beach, AL
- $18 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
15h
Front Desk Agent
Embassy Suites Resort Gulf Shores —Gulf Shores, AL
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
7d
Front Desk Agent
Residence Inn Pensacola Airport / Medical Center —Pensacola, FL
- $14 an hour
- Part-time
- Clean driving record
- Residential
- Hotel
- Travel reimbursement
- Paid training
Quick Apply
3d

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Guest Services Agent

Better Talent -
Orange Beach, AL

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Gym membership
Life insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Productivity software

Full Job Description

COMPANY OVERVIEW

Vacation Homes Collection is a professional vacation rental management company based in Orange Beach, Alabama, dedicated to helping guests experience the very best of the Gulf Coast. We offer a growing selection of well-appointed homes and condos, each chosen for comfort, quality, and proximity to the area’s stunning beaches and family-friendly attractions.

Our team is committed to delivering outstanding service for both guests and homeowners. From easy reservation processes and responsive communication to reliable housekeeping and property care, we work hard to create memorable vacations and long-term owner partnerships. We believe every stay should be simple, enjoyable, and supported by a team that truly cares.

At Vacation Homes Collection, our goal is to provide clean, welcoming, and thoughtfully maintained properties that allow guests to relax and focus on what matters most—making memories on Alabama’s beautiful Gulf Coast.

POSITION SUMMARY

As a Guest Services Agent at Vacation Homes Collection, you will play an important role in ensuring guests enjoy an exceptional stay at our properties in Orange Beach, AL. Your warm, empathetic approach and strong communication skills will be essential as you address guest concerns, troubleshoot common property issues, provide timely updates, and maintain accurate records throughout each reservation.

You’ll work closely with internal teams and third-party vendors to support a seamless guest experience, while also performing system updates and completing additional tasks assigned by the Guest Services Manager. Your attention to detail, teamwork, and commitment to service will help uphold the high standards our guests expect and remember.

RESPONSIBILITIES

Answer calls, emails, and texts directed to the guest services team from in-house guests, Vacation Homes Collection team members, and others.
Create, update, and respond to reservation inquiries within the company’s booking system.
Promptly communicate updates and issues to in-house guests and other Vacation Homes Collection team members.
Report, assign, and schedule maintenance and general tasks to our property management team.
Respond to guest complaints and concerns with enthusiasm, empathy, and warmth.
Respond to guest concerns with empathy and warmth, including handling compensation requests when issues arise during a guest’s stay.
Utilize available system resources to provide answers to common questions.
Maintain a working knowledge of all software and systems used in the guest services environment.
Communicate real-time updates to guests regarding routine maintenance and notices from condo associations and homeowner's associations.
Communicate guest details to condo associations and homeowner's associations as needed.
Maintain detailed records of communication received, communication sent, and action taken within system notes.
Foster and participate in friendly working relationships with all coworkers, third party vendors, and other departments within Vacation Homes Collection

QUALIFICATIONS

High school diploma or equivalent
Prior Customer service experience required
Strong computer skills with programs like Microsoft Word, Excel, and Google family
Availability to work weekends and evenings

COMPENSATION & BENEFITS

Annual Salary

Hourly, $18 - $20

Benefits

Paid time off
Health insurance
Life insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long term disability insurance
Short term disability insurance
Gym memberships or discounts

Schedule

This is a full-time position located in Orange Beach, AL. Working days will be Sunday through Saturday with scheduled days based on business

Quick Apply

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