Top 471 Customer service technician Jobs in Perry, Ga

Customer Service / Dispatcher
Affordable Plumbing Solutions, Inc —Perry, GA
- $13 - $18 an hour
- Part-time
- Hospitality
- 18 years or older
- Google Workspace
- Paid time off
- On-the-job training
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Sunset Finance —Warner Robins, GA
- From $55,000 a year
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Customer Service- Donor Support Technician
CSL Plasma —Warner Robins, GA
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
Inventory Technician
KIHOMAC —Byron, GA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
4d
Customer Service/Sales
Home Depot —Warner Robins, GA
- Entry level
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Fort Valley, GA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Operations Technician
Georgia National Fairgrounds & Agricenter —Perry, GA
- Email
- Basic math
- Maintenance
- High school diploma or GED
Customer Service Associate I
Dollar Tree —Perry, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Manager
All Ways Caring HomeCare —Perry, GA
- $18.10 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
- 401(k)
- Tuition reimbursement
Patient Services Technician
PathGroup —Perry, GA
- High school diploma or GED
- Entry level
- Travel reimbursement
Quick Apply
4d
Customer Service Representative II
Motion Industries (MOT) —Macon, GA
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician
Lakeview Apartments —Fort Valley, GA
- $18 - $30 an hour
- Full-time
- Driver's License
- Apartments
- US work authorization
- Health insurance
Quick Apply
Auto Technician
Meineke - 2977 —Warner Robins, GA
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Driving
- Hand tools
- Health insurance
- 401(k)
Quick Apply
Refrigeration Field Service Technician
TRUE MANUFACTURING GROUP —Georgia
- $90,000 - $125,000 a year
- Full-time
- Bilingual
- Background check
- Microsoft Outlook
- Health savings account
- Health insurance
Registered Behavioral Technician ABA Therapist
Total Care ABA —Fort Valley, GA
- $20 - $28 an hour
- Full-time
- High school diploma or GED
- Experience working with children
- Children
- Paid training
- Paid holidays
Quick Apply
4d
Controls Technician
RightWorks Inc. —Macon, GA
- $25.84 - $34.00 an hour
- 12 hour shift
- 5 years
- Mid-level
- High school diploma or GED
- Relocation assistance
Quick Apply
Electro Mechanical Technician
Novolex —Macon, GA
- $34.95 - $40.76 an hour
- Urgently hiring
- Computer literacy
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Emergency Medical Technician-Blue Bird Corporation
OrthoGeorgia —Fort Valley, GA
- $16.54 - $25.65 an hour
- Extended hours
- Blood sampling
- High school
- Customer service
- Health savings account
- Health insurance
Quick Apply
Registered Behavior Technician (RBT)
Golden Care Therapy —Reynolds, GA
- $22 - $30 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Children
- Data entry
- Tuition reimbursement
- Flexible schedule
Quick Apply
Registered Behavior Technician RBT (Macon, GA)
Achievements ABA Therapy —Macon, GA
- $25 - $30 an hour
- Part-time
- Background check
- High school diploma or GED
- Experience working with children
- Travel reimbursement
- Paid training
Quick Apply

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Customer Service / Dispatcher

Affordable Plumbing Solutions, Inc
Perry, GA

Quick Apply

Job Details

Part-time | Full-time
$13 - $18 an hour

Benefits

Paid time off
On-the-job training

Qualifications

Texting/chatbox tools
Phone communication
Productivity software
Office phone management

Full Job Description

Affordable Plumbing Solutions is looking for a sharp, dependable Customer Service Representative and Dispatcher to join our office team.

This is not a quiet receptionist position where every day follows the same routine. We are a busy plumbing service company, and our schedule can change from hour to hour. One minute you may be booking appointments and answering customer questions. The next, you may be rearranging technicians, communicating delays, responding to an urgent plumbing problem, and trying to fill an unexpected opening in the schedule.

The right person will be friendly and professional, but friendliness alone is not enough. We need someone who can think critically, make good decisions, communicate clearly, and keep moving when several things need attention at once.

What This Position Involves

As a Customer Service Representative and Dispatcher, you will help manage the daily flow of our service department from the first customer call through the completion of the job.

Responsibilities include:

Answering incoming customer calls, emails, and text messages
Listening carefully and gathering accurate information about plumbing concerns
Scheduling service appointments based on urgency, location, technician availability, and the type of work needed
Dispatching technicians and adjusting the schedule as jobs change throughout the day
Communicating arrival windows, delays, and schedule changes with customers
Keeping technicians and office staff updated with accurate information
Entering customer information, job details, notes, and appointment updates into company systems
Following up with missed calls, unscheduled customers, open estimates, and potential appointments
Looking for opportunities to fill cancellations and openings in the schedule
Processing payments and assisting with general office responsibilities
Helping customers feel heard and cared for, even when we cannot give them the exact answer or arrival time they hoped for
Remaining productive during slower periods without needing to be continually given another task

The Person We Need

The strongest candidate will have calm urgency. You move quickly and understand that customers need timely help, but you do not become frantic when the phones get busy or the schedule changes.

You should also be someone who:

Can manage several responsibilities without losing important details
Understands that the correct decision may change as new information becomes available
Can separate a true emergency from a situation that is inconvenient but can safely wait
Is comfortable making routine decisions without needing permission for every adjustment
Looks for solutions instead of stopping at “we are already full”
Can encourage customers to schedule service without sounding pushy or scripted
Remains professional with upset customers and stressed coworkers
Follows through on callbacks, appointment requests, and promises
Recognizes patterns and learns which technicians, job types, and locations work well together
Can hustle when the office is busy and create productive work when the phones are quiet
Takes responsibility for mistakes and helps correct them
Understands that the goal is not simply to answer the phone—it is to help the customer and keep the service schedule moving

A Realistic Look at the Job

Some days, the phone barely stops ringing. You may have two calls coming in, a technician running behind, a customer asking for an exact arrival time, and another customer trying to explain a leak without knowing where the water is coming from.

Other days, the schedule may suddenly open up. On those days, we need someone who will follow up with customers, work missed opportunities, fill openings, and actively help generate work instead of waiting for the phone to ring again.

There are firm company procedures that must always be followed, but dispatching also involves a great deal of judgment. The answer is often “it depends,” and the right person must be able to gather information, consider the options, make a reasonable decision, and adjust when circumstances change.

Required Qualifications

Strong verbal and written communication skills
Excellent listening skills and attention to detail
Ability to remain calm and professional in a fast-changing environment
Strong critical-thinking and problem-solving ability
Dependable attendance and punctuality
Comfortable using computers, phones, email, text messaging, and online calendars
Ability to learn and use multiple software systems throughout the day
Comfortable speaking with customers by phone for much of the workday
Willingness to receive feedback, learn company procedures, and take accountability
Ability to work full-time in our Perry, Georgia office
At least 18 years old
Legally authorized to work in the United States

Experience in any of the following areas is helpful:

Customer service
Dispatching
Scheduling
Home service companies
Call centers
Property management
Medical or service scheduling
Hospitality
Sales or appointment booking
Office administration
CRM or customer management software
Google Calendar or Google Workspace
Multi-line phone systems

Previous plumbing experience is not required. Plumbing terminology and our systems can be taught. Judgment, resilience, communication, work ethic, and common sense under pressure are much harder to teach.

Schedule

This is an in-office position, we are open to full or part-time for the right candidate.

Typical office hours:

Monday through Thursday: 8:00 a.m.–5:00 p.m.
Friday: 8:00 a.m.–4:00 p.m.

Applicants must be able to report to work consistently and on time. Occasional schedule flexibility may be needed based on business demands.

Benefits

Eligible employees may receive:

Paid time off after the applicable introductory period
Access to supplemental Aflac benefits
Company contribution toward eligible benefits after one year
On-the-job training
Opportunities to learn and grow within an established local service company
A supportive, team-oriented work environment

Additional benefit eligibility and details will be discussed during the hiring process.

About Affordable Plumbing Solutions

Affordable Plumbing Solutions is a local, family-owned plumbing service company serving Middle Georgia. Since 2013, we have built our reputation by taking care of customers, standing behind our work, and treating people the way we would want to be treated.

Our office team plays a major role in that experience. The person answering the phone is often the first voice a stressed homeowner hears, and we take that responsibility seriously.

How to Apply

To be considered, applicants must complete the full employment application on our website:

https://forms.gle/VUZ6ZBXKnWtp9QZF6

A résumé may be uploaded with the application, but a résumé does not replace the required application.

Please do not call the office to ask about the status of your application. Candidates selected for the next step will be contacted directly.

Affordable Plumbing Solutions is an equal opportunity employer. Employment decisions are made based on qualifications, experience, business needs, and the applicant’s ability to perform the essential responsibilities of the position.

Applications submitted solely through Indeed will NOT be considered.

Pay: $13.00 - $18.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer service technician jobs in perry, ga

Customer Service / Dispatcher

CUSTOMER SERVICE REPRESENTATIVE

Customer Service- Donor Support Technician

Inventory Technician

Customer Service/Sales

Customer Service Associate

Operations Technician

Customer Service Associate I

Customer Service Manager

Patient Services Technician

Customer Service Representative II

Maintenance Technician

Auto Technician

Refrigeration Field Service Technician

Registered Behavioral Technician ABA Therapist

Controls Technician

Electro Mechanical Technician

Emergency Medical Technician-Blue Bird Corporation

Registered Behavior Technician (RBT)

Registered Behavior Technician RBT (Macon, GA)

I want to receive the latest job alert for customer service technician in perry, ga

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