Memory Care Director - (Connections For Living Director)
At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
- Impacting lives and building lasting relationships
- Executing exceptional signature programs in dining, fitness, wellness, and care
- A supportive community team that encourages personal and professional growth and celebrates your
success
- A fun-filled, energetic environment that's centered in hospitality and high-quality service
- Competitive salaries
- Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
- Education loan assistance & scholarships
- Financial and legal services
- Team Member discounts
- Health and Wellness resources
Full-time benefits include:
- Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
- Childcare and eldercare assistance
- Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!
Job Description
Schedule: Full Time, Tuesday - Saturday, 9am - 5:30pm
Pay range - $72k - $78k annually
Job Summary:
The Connections for Living Director (CFLD) is a compassionate leader responsible for all operations within the Connections for Living (CFL) neighborhood and administers MBK signature programs to meet the specific needs of all CFL residents. The CFLD supervises the CFL team, oversees the implementation of resident service plans, and coordinates specialized services, including wellness programming, memory care dining, environment, family support, team development, and community education on dementia topics. The CFLD is responsible for interviewing, hiring, training, and managing a team committed to and capable of providing memory care residents superior, empathetic dementia care and maintaining the physical and emotional health in alignment with MBK’s principles and core values.
Supervisory Responsibilities
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Interview, hire, train, set goals and timelines, monitor and evaluate performance, and provide ongoing coaching for Caregivers, Wellness Program Coordinators, and Activities Assistants.
Duties & Responsibilities:
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Ensure ongoing training and education for community team members, in accordance with all governing requirements and MBK policies.
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Assist with potential memory care resident pre-move-in evaluations.
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Ensure that the resident Lifestyle Survey Interview is completed according to MBK policy.
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Contribute to quality improvement and regular review of resident service plans, ensuring input from the care team.
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Alert the Director of Health Services of any changes in the physical or emotional health of the residents, and the department’s ability to meet those needs.
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Provide dementia expertise and lead the behavior review process.
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Work closely with all departments in the community to ensure memory care residents receive all available services to enhance their quality of life.
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Ensure implementation of wellness programming policy and procedure.
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Ensure a full schedule of programs tailored to meet resident needs, 24 hours per day, seven days per week.
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Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families, outside health service providers and other members of the greater community.
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Coordinate and lead family and community education programs, support groups, and external outreach events.
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Oversee care team staffing, scheduling, and daily assignments to meet all resident needs. Maintain on-call rotations and fill in as a Caregiver to ensure continuity of care.
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Key management members acting as Manager on Duty when necessary.
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Manage the annual budget, focusing on meeting monthly financial goals, and controlling labor and expenses.
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Perform administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, etc.
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Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
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Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department, including resident rights.
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Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching and recognition program utilization, in alignment with MBK principles and core values.
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Perform other job duties or special projects as assigned or requested by Supervisor.
Education and Licenses/Certification Requirements:
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AA or Certificate in Gerontology, Social Services, Business Administration, or a similar field required.
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Bachelor’s degree in Psychology, Social Services, Gerontology, Social Work, Nursing, or Recreational Therapy, highly desirable.
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Certified Dementia Practitioner or other similar certification, highly desirable.
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Current First Aid and CPR Certification required.
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Nurse’s Aide or similar certification if required by State regulations.
Experience Requirements (in years):
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1+ years of prior experience working with people with dementia required.
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1+ prior related work experience functioning in a similar memory care management role with supervisory experience, within a similar industry/work environment, essential.
Required Competencies:
- Willingness and ability to effectively manage and respond to resident behaviors, including a wide variety of verbal and physical expressions, while maintaining a safe environment.
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Basic knowledge of Alzheimer’s disease and related dementia.
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Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
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Valid class of driver’s license required by state and valid insurance or reliable method of transportation for resident assessments.
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Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
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Must have excellent communication skills, including the ability to speak, write, and read English, and must be comfortable with speaking in public settings and presenting to small groups.
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Must possess the ability to make sound, independent decisions when circumstances warrant, remain calm, and effectively manage conflicts, stressful, or emergency situations.
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Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, and guests.
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Must possess strong organizational, problem-solving, and time management skills.
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Ability and willingness to work independently without day-to-day oversight and supervision.
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Must present a positive and professional image.
Physical Demands & Work Environment:
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Must be mobile and able to perform the physical requirements of the job including standing, walking, bending, kneeling, squatting, lifting, pulling, reaching overhead, and repetitive motion.
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Must be able to move intermittently throughout the workday, in the community, and between neighborhoods.
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Ability to travel within 50 miles of the community to perform assessments/evaluations.
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Ability to lift and carry up to 50 pounds and push up to 250 pounds, as necessary.
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Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Reasonable accommodations will be provided in accordance with applicable federal, state, and local laws.
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected].
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.
