Apply today to become part of our skilled team!
We are currently seeking a highly organized and motivated individual to fill the role of Office Coordinator at Monadnock Community Hospital in our Monadnock Behavioral Health practice. This position involves day-to-day supervision, providing detailed instructions, and establishing short-term priorities to ensure the efficient functioning of the assigned area. As an Office Coordinator, you will play a crucial role in managing human, financial, and technical resources to meet the department's goals.
Job Responsibilities:
Management:
- Supervise daily operations, making specific assignments and ensuring short-term priorities are met.
- Monitor human, financial, and technical resources to achieve departmental goals.
- Provide detailed instructions for effective task execution.
Staff:
- Safeguard open and honest communication within the team.
- Recruit, recognize, and retain qualified staff members aligning with organizational values.
- Optimize performance through effective staff deployment, delegation, and feedback.
- Develop staff along preferred career paths, fostering growth and alignment with department needs.
Resource Management:
- Coordinate departmental resources, adjusting plans as needed.
- Review monthly financial data and report variances to Manager/Director.
- Ensure resource allocation is in line with the established budget.
Patient Engagement:
- Use patient/customer information to strengthen relationships and identify improvement opportunities.
- Collect and analyze patient/customer feedback for process enhancement.
- Maintain a patient/customer-focused culture within the unit/department.
Methods and Processes:
- Monitor departmental processes to ensure compliance with established metrics, rules, or policies.
- Enforce organizational policies and procedures to maintain a high standard of operation.
Communications and Contacts:
- Internal: Collaborate with various hospital departments.
- External: Coordinate with external organizations as needed for repairs and improvements.
Strategy:
- Monitor activities and recommend adjustments to meet identified milestones.
Job-Specific Responsibilities:
- Ensure all technical equipment, computer systems, and facilities are in good condition.
- Comply with hospital policies, support quality improvement, and ensure compliance.
- Manage daily patient flow, optimize provider schedules, and oversee reminder calls.
- Communicate with the Office Manager/Practice Director regarding physical plant issues, coordinating with Hospital Departments for resolution.
About Our Benefits:
Amazing people deserve amazing benefits.
We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff.
You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you’ll find great opportunities for career advancement as well as personal and professional growth.
Full-time employees enjoy:
- Health insurance
- Dental insurance
- Vision coverage
- Life and long-term disability insurance
- Retirement savings plan with employer matching contributions
- Tuition reimbursement
- Generous paid vacations and holidays
- Opportunities for professional development and training
- Free membership to local gym
- Scholarship Opportunities
- Positive work environment with a supportive team and opportunities for growth
About Monadnock Community Hospital:
Reach new heights at Monadnock Community Hospital.
MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire.
For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire’s most successful and beloved small hospitals.
Join a culture of Compassion, Collaboration, Honesty, and Respect!
Our employees are the heart and soul of Monadnock Community Hospital.
In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling.
About the Monadnock Region:
A great place to live, work, and play.
One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life.
The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean.
Balance meaningful work with a great life.
Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let’s start with our mountain for which we are named.
Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing – you name it!
And if you’re into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues.
- New England community spirit
- Family-friendly
- Arts and culture
- All-season outdoor recreation
- Just 1.5 hours to Boston
Are you ready for a great job in a great place?
Are you ready for a career the supports your aspirations?
Are you ready to work in the best place you've ever lived?
Apply Now! (https://recruiting.ultipro.com/MON1013/JobBoard/a9bc7bc9-10fa-190f-a05e-e7fc4e84d763/Account/Register) Or click the Apply button above
Required
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Must have ability to effectively and courteously communicate with patients and co-workers. Must have ability to be tactful and diplomatic. Must have excellent organizational skills. Must understand all scheduling protocols. Must be able to work with automated billing and scheduling software.
- Must exhibit a positive attitude, and be willing to work as part of a team. Must be respectful of others, and have a pleasant personality. Must be able to effectively communicate with distressed patients, handle stressful situations in a calm manner, and genuinely enjoy working in a medical office setting.
- Two years of relevant experience in a similar setting; preference given to those with previous supervisory experience.
Required
Preferred
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Electronic Health Record
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Customer Service
Preferred
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Team Player: Works well as a member of a group
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
