WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Technical Maintenance Specialist will form part of the Central Maintenance Team and serve as the Subject Matter Expert (SME) for maintenance operations, technical projects, safety, standards, and regulatory compliance. This role will support maintenance leadership by developing, delivering, and overseeing technical and compliance training programs while providing expert guidance on fleet maintenance practices and emerging technologies. The Technical Maintenance Specialist will ensure inspections and repairs are completed safely, efficiently, and in compliance with company and regulatory requirements, while supporting continuous improvement initiatives that enhance fleet reliability, reduce vehicle downtime, and maintain high maintenance standards across the organization.
Duties And Responsibilities
Abide by the QMS Team Charter and work towards the collective team strategy.
Be the SME of your field and give guidance and oversight in the management and delivery of training
Be professional and demonstrate integrity, honesty and professionalism in all areas of your work.
Abide by and promote the WeDriveU Policies, SOPs (Standard Operating Procedures) and Work Instructions.
Prepare and submit any written reports to a high standard: for Senior Executive level viewing.
Manage, control and govern maintenance training records and reports
Support in-house maintenance shops with technical expertise
Conduct training for technicians and managers on maintenance procedures or software
Ensure compliance with DOT regulations and company maintenance standards
Inspect new fleet coming into the company (whether that be on behalf of the company or a client)
Conduct maintenance audits/investigations when required
Maintain and manage Preventative Maintenance plans within Maximo
Support Maximo training, ensuring proper use.
Implement automated PM work order generation with Maximo
Ensure in-house teams follow company standard operating procedures
Work with Maintenance Managers to improve workflows and compliance
Monitor and troubleshoot Maximo system issues to support the Maximo and Maintenance teams.
Support new system implementations and updates within Maximo
Assist with auditing maintenance records for accuracy and compliance
Provide guidance on best practices for fleet maintenance and inspections
Develop and update training materials for Maximo and maintenance procedures
Coordinate with vendors and external partners for compliance and repair needs
Own and manage the WDU Technical Information Bulletins and Notices
Own and manage the completion of all vehicle campaigns
Qualifications:
A College level of education (Desirable)
Good general level of education (Essential)
Training Delivery Qualifications (Desirable)
A technical qualification in maintenance (Essential)
Experience:
3+ years experience of working in the Transport Industry (Desirable)
3+ years experience of working in a technical role (Essential)
Management and Leadership experience (Essential)
Background in training, coaching, or mentoring maintenance teams.
Setting up and managing Preventative Maintenance programs.
Experience dealing with Managers, teams and clients (Essential)
Skills:
Practical knowledge of Google Workspace (Gmail, Drive, Docs, Sheets, Slides, and Meet).
Knowledge of the Department of Transportation & Occupational Safety and Health Administration.
Strong organizational skills and outstanding time management (multi-tasking)
Excellent problem solving and planning skills
Excellent communication, influencing and people skills.
Motivated to achieve agreed objectives evidenced through business KPI’s.
Special Working Conditions:
Must be able to manage your working hours to ensure you are always fully productive and efficient whilst being conscious of your personal well-being.
Must be prepared to travel to any site (inc stay over) in support of the business, when required.
Undertake any extra duties deemed within your competence on request of your line manager.
Manage and develop any personnel within your responsibility.
Adhere to all WeDriveU and Mobico policies and procedures
Support all new business/company initiatives.
Health & Safety:
Comply with WDU Health and Safety policies and any federal/state regulations at all times.
Wear PPE (Personal Protective Equipment) when required to do so.
Refrain from any action that might endanger you, employees, customers, or the public.
For personal injury or company vehicle damage, report any accidents, incidents, or near misses to your line manager immediately (<24 hrs).
Attend and cooperate in any investigation following an incident as required.
Undertake any company-provided H&S-related training courses when required.
Report immediately any hazard, faulty equipment, or health and safety concerns to your line manager and ensure action is taken to make the hazard safe, i.e. fencing them off, using signs etc.
Always be vigilant during site visits and call out/report unsafe practices when seen; without delay.
We Offer
Physical Health
Financial Health
Emotional Health
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
