Top 157 Call center representative Jobs in Philadelphia, Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
11d
Customer Service Rep (Level Care) -Remote [PA, DE, NJ]
Independence Blue Cross —Philadelphia, PA
- Remote
- Entry level
3d
Virtual Inbound Sales Representative CHAT
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- High school diploma or GED
- Organizational skills
- Fair chance
5d
Remote Inbound Sales Representative (Voice)
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- Customer service
- High school diploma or GED
- Organizational skills
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
13d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Philadelphia, PA
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Specialist, Tier 1 Sales Order Support Ops (Call)
Comcast Corporation —Philadelphia, PA
- $15.44 - $36.19 an hour
- Overtime
- Writing skills
- Mid-level
- Residential
12d
Technical Support Representative, In-Store
DoorDash USA —Philadelphia, PA
- $23.40 - $34.50 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Military encouraged
- Paid parental leave
- Health insurance
Quick Apply
Call Center Associate
Penn Medicine —Doylestown, PA
- Entry level
- Tuition reimbursement
Quick Apply
Patient Access Representative
Planned Parenthood Keystone —Bensalem, PA
- $22 an hour
- Full-time
- Hybrid work
- Computer literacy
- Adults
- Computer skills
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative
Meta Global —Philadelphia, PA
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Philadelphia, PA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
FT Patient Services Associate- Transplant Support
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
Quick Apply
11d
Patient Services Outbound Representative
Philips —Malvern, PA
- $16 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Customer Service Representative
Fred Beans Automotive —Langhorne, PA
- $40,000 - $60,000 a year
- Full-time
- No experience needed
- Military encouraged
- Communication skills
- Paid training
- Paid parental leave
Quick Apply
Member Service Representative I (PAT) - Call Center
American Heritage Credit Union —Philadelphia, PA
- $18 - $21 an hour
- Urgently hiring
- Hybrid work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Technical Support Agent, L1
SIR solutions —Media, PA
- $20 - $22 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Licensed Customer Service Representative - Remote
Philadelphia Insurance Companies (PHLY) —Bala-Cynwyd, PA
- $21 - $23 an hour
- Overtime
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Patient Services Associate Ob-Gyn Call Center
Penn Medicine —Radnor, PA
- Part-time
- Master's degree
- High school diploma or GED
- Outpatient
- Tuition reimbursement
Quick Apply
Inbound Sales Representative
Connect America —Bala-Cynwyd, PA
- From $100,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Bachelor's degree

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

Apply Now

Refine Your Search

call center representative jobs in philadelphia, pa

Call Center Representative

Customer Service Rep (Level Care) -Remote [PA, DE, NJ]

Virtual Inbound Sales Representative CHAT

Remote Inbound Sales Representative (Voice)

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Call Center Representative - English & Spanish (Remote)

Specialist, Tier 1 Sales Order Support Ops (Call)

Technical Support Representative, In-Store

Call Center Associate

Patient Access Representative

Customer Service Representative

Inbound Sales Representative (Remote/Eastern Time)

FT Patient Services Associate- Transplant Support

Patient Services Outbound Representative

Customer Service Representative

Member Service Representative I (PAT) - Call Center

Technical Support Agent, L1

Licensed Customer Service Representative - Remote

Patient Services Associate Ob-Gyn Call Center

Inbound Sales Representative

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