Top 288 Call center Jobs in Philadelphia, Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Verification Specialist (Entry Level)
Vertical Screen Inc. —Warminster, PA
- $16 an hour
- Overtime
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Pre-Employment Screening Specialist
Vertical Screen Inc. —Warminster, PA
- $16 an hour
- Overtime
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Dispatcher
Universal Atlantic Systems —Paoli, PA
- $17 - $19 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Clerk-Call Center
PRWT Services, Inc. —Philadelphia, PA
- Basic math
- Research
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Call Center Specialist
vybe urgent care —Philadelphia, PA
- Urgent Care
- Office
- High school diploma or GED
Quick Apply
Call Center Associate
QUALITY COMMUNITY HEALTH CARE INC —Philadelphia, PA
- $17 - $19 an hour
- 8 hour shift
- High school diploma or GED
- Typing
- In-person
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist/Call Center
Skin Smart Dermatology —Glenside, PA
- From $23 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Patient Services Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
Quick Apply
Patient Services Associate - HUP
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
5h
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Philadelphia, PA
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Clerk-Call Center (Parking)
PRWT Services, Inc. —Philadelphia, PA
- Up to $14.75 an hour
- Basic math
- Research
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Dispatcher
Drexel University —Philadelphia, PA
- $18.89 - $28.33 an hour
- 12 hour shift
- Background check
- Customer service
- Windows
Customer Service Representative
Meta Global —King of Prussia, PA
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Dispatcher/Alarm Monitor
Triple Canopy INC —Philadelphia, PA
- $26.59 an hour
- Weekends as needed
- Background check
- Word processing
- Computer literacy
Admissions Coordinator- Detox Center (Hybrid 2nd Shift)
Regard Healthcare —Philadelphia, PA
- $29 - $32 an hour
- Full-time
- Hybrid work
- Addiction Medicine
- HIPAA
- Mid-level
Quick Apply
4d
Customer Care Ambassador
Parkway Corporation —Philadelphia, PA
- $18.50 an hour
- Part-time
- Entry level
Quick Apply
Tier 1 HelpDesk CWIS Call Center (in-person)
InspiriTec —Philadelphia, PA
- $17.31 an hour
- Weekends as needed
- Mid-level
- Windows
- Experience equivalent to degree accepted
Quick Apply

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

Apply Now

Refine Your Search

call center jobs in philadelphia, pa

Call Center Representative

Verification Specialist (Entry Level)

Pre-Employment Screening Specialist

Dispatcher

PENNSYLVANIA only - Work at Home Call Center Representative

Clerk-Call Center

Call Center Specialist

Call Center Associate

Front Desk Receptionist/Call Center

Patient Services Associate

Patient Services Associate - HUP

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Call Center Representative - English & Spanish (Remote)

Clerk-Call Center (Parking)

Dispatcher

Customer Service Representative

Dispatcher/Alarm Monitor

Admissions Coordinator- Detox Center (Hybrid 2nd Shift)

Customer Care Ambassador

Tier 1 HelpDesk CWIS Call Center (in-person)

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