Top 429 Customer support representative Jobs in Philadelphia, Pa

Patient Service Representative I
Centers for Advanced Urology —Media, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Customer Service Representative
DuBois Chemicals —Bristol, PA
- Full-time
- Spanish
- Mid-level
- Office
Verizon Customer Service Representative
Perceptix Marketing Group —Voorhees, NJ
- $900 - $1,500 a week
- Full-time
- In-person
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
2d
Customer Service Representative
StaffManagement —Fairless Hills, PA
- $20 an hour
- Full-time
- Spanish
- English
- Administrative experience
Quick Apply
9h
Customer Service Representative
Tential —Malvern, PA
- Contract
- Office
- Organizational skills
- 1 year
Quick Apply
Customer Service Rep (Member Help Team)
Independence Blue Cross —Philadelphia, PA
- Overtime
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Work from home
12d
Front Desk Receptionist
American Executive Centers —Philadelphia, PA
- Full-time
- Microsoft Word
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
8d
Call Center Representative
Puttshack - Philadelphia —Philadelphia, PA
- Weekends as needed
- Continuous improvement
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
Image Consulting Group —Philadelphia, PA
- $24.46 - $29.46 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Ecolab Inc. —King of Prussia, PA
- $45,700 - $68,600 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Customer Service Rep
Paramount —King of Prussia, PA
- From $45,000 a year
- Full-time
- Analysis skills
- Driver's License
- In-person
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Representative
SYNERGY ORTHOPEDICS, LLC —Plymouth Meeting, PA
- $20 - $22 an hour
- Full-time
- Surgery
- HIPAA
- Ability to lift 50 pounds
Quick Apply
Patient Service Representative | Full-Time
Wills Eye Hospital —Plymouth Meeting, PA
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative, Billing
AOTI —Exton, PA
- $22 - $24 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Paid holidays
Customer Service Representative
Meta Global —King of Prussia, PA
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12d
Patient Service Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $18 - $21 an hour
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Rep (Per Diem) - Blue Bell, PA
Temple University Health System —Philadelphia, PA
- Per diem
- High school diploma or GED
- Entry level
Customer Service Representative - State Farm Agent Team Member
David Samuel - State Farm Agent —Philadelphia, PA
- $45,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
John Fabry - State Farm Agent —Springfield, PA
- $18 - $25 an hour
- Full-time
- Office
- Computer skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
John Lee - GEICO Local Office —King of Prussia, PA
- $45,000 - $65,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Paid time off
Quick Apply

I want to receive the latest job alert for customer support representative in philadelphia, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near philadelphia, pa

Patient Services Representative jobs in Bryn Mawr, PA

Front Desk Receptionist jobs in Philadelphia, PA

Customer Service Representative jobs in King Of Prussia, PA

Customer Service Representative jobs in Bristol, PA

Customer Service Representative jobs in Philadelphia, PA

Customer Service Representative jobs in Tampa, FL

Customer Service Representative jobs in Voorhees, NJ

Patient Services Representative jobs in Exton, PA

Customer Service Representative jobs in Springfield, PA

Customer Service Representative jobs in Malvern, PA

Patient Services Representative jobs in Philadelphia, PA

Customer Service Remote Evening jobs in Atlanta, GA

Customer Service Manager jobs in Dallas, TX

Customer Service Representative jobs in Fort Wayne, IN

Customer Service Representative Remote jobs in Albany, NY

Customer Service Representative jobs in Birmingham, AL

Customer Service Representative jobs in Kentucky

Healthcare Customer Service Representative jobs in San Antonio, TX

Customer Service Representative jobs in Kissimmee, FL

Patient Services Representative jobs in Burlington, VT

Patient Service Representative I

Centers for Advanced Urology -
Media, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer support representative jobs in philadelphia, pa

Patient Service Representative I

Customer Service Representative

Verizon Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Rep (Member Help Team)

Front Desk Receptionist

Call Center Representative

Customer Service Representative

Customer Service Representative

Customer Service Rep

Customer Service Representative

Patient Service Representative | Full-Time

Patient Services Representative, Billing

Customer Service Representative

Patient Service Representative

Patient Service Rep (Per Diem) - Blue Bell, PA

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

I want to receive the latest job alert for customer support representative in philadelphia, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected