Top 218 Incident manager Jobs in Philadelphia, Pa

Incident Management Coordinator
ChildFirst Services Inc. —Philadelphia, PA
- $85,000 a year
- Full-time
- Caregiving
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
QA Engineering Manager
Credit Genie —Philadelphia, PA
- $150,000 - $250,000 a year
- Full-time
- Office
- 3 years
- Mentoring
- Health savings account
- Disability insurance
Program Manager
Merakey —Warminster, PA
- $62,837 a year
- Monday to Friday
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Site Reliability Engineer
Asylon —Norristown, PA
- $118,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Relocation assistance
- Health insurance
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Program Specialist
DELTA COMMUNITY SUPPORTS —Warminster, PA
- $23 an hour
- Full-time
- English
- Mid-level
- Residential
Quick Apply
Program Coordinator
The Communities of Don Guanella and Divine Providence —Norwood, PA
- $50,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid time off
Quick Apply
Community Direct Support Professional
Woods Services —Levittown, PA
- $17 - $20 an hour
- Full-time
- 18 years or older
- CPR Certification
- BLS Certification
- Disability insurance
- Health insurance
Heavy Duty Wrecker Operator-EXPERIENCED
EVB Towing —Plymouth Meeting, PA
- $50,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid training
- Disability insurance
Quick Apply
Tow Truck Driver - Experienced - 1st Shift, 2nd Shift, 3rd Shift, Weekends
EVB Towing Recovery Transport Incident Management —Plymouth Meeting, PA
- $20 - $22 an hour
- Weekends as needed
- Background check
- CPR Certification
- Clean driving record
- Paid training
- Disability insurance
Quick Apply
Incident Response Engineer - AI Trainer
DataAnnotation —Norristown, PA
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Community Day Program Manager
Peaceful Living —Harleysville, PA
- From $28 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
10d
Quality Assurance Specialist IDD
Heart to Heart Health Care Services LLC —Jenkintown, PA
- $25 - $29 an hour
- Experience working with individuals with developmental disabilities
- Management
- Writing skills
Associate Director, Incident Response and Forensics
CSL Behring —King of Prussia, PA
- Full-time
- 8 years
- Analysis skills
- Conflict management
Nuuly Asset Protection Associate - Weekend Night Shift
Nuuly —Levittown, PA
- From $17 an hour
- Overtime
- CPR Certification
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
BCG Platinion | Manager, Cybersecurity
Boston Consulting Group —Philadelphia, PA
- $190,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Urgent Care
- Profit sharing
- Paid parental leave
Manager Applications Support
Elwyn —Elwyn, PA
- Computer Science
- 3 years
- SQL
- Paid training
- Health insurance
Quick Apply
9d
Sr. Manager, Corporate Technology Services
AMETEK, Inc. —Berwyn, PA
- $140,000 - $180,000 a year
- Microsoft Outlook
- Computer Science
- Office
9d
Security Manager, Assistance
International SOS —Blue Bell, PA
- 12 hour shift
- 5 years
- Writing skills
- Public speaking
- On-the-job training
14d
Director of IDD Services
Communities of Don Guanella And Divine Providence —Norwood, PA
- Full-time
- Residential
- Children
- Recruiting
PT Sergeant
SeaWorld Parks & Entertainment —Philadelphia, PA
- Part-time
- 18 years or older
- CPR Certification
- Ability to walk for extended periods

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Incident Management Coordinator

ChildFirst Services Inc. -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$85,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Incident reporting compliance
Incident management
Caregiving
Safety plans
High school diploma or GED
Driver's License
Experience working with children
Bachelor's degree
Teaching

Full Job Description

Job Summary:

The Incident Management Coordinator is responsible for the oversight, coordination, and compliance of all incident reporting and investigation activities across ChildFirst programs. This position ensures that all incidents are properly reported, documented, and investigated in accordance with Pennsylvania Department of Human Services (DHS) regulations, including those under the Office of Children, Youth and Families (OCYF), as applicable. The coordinator serves as the agency’s primary liaison to the Home and Community Services Information System (HCSIS) and ensures all incidents are entered, tracked, and closed within required DHS timeframes.

Job Type: Full-time

Schedule: Monday - Friday: 8:30 AM - 5:00 PM

May require after-hours or on-call availability for urgent incident response.

Pay: $85,000.00

Location:

Primarily office-based with regular site visits to residential programs inPhiladelphia, Berks, Hatboro, Carbon, Lehigh, Wayne

Key Responsibilities:

Essential Duties & Responsibilities: Incident Management & Reporting
Receive, review, and manage all incident reports related to individuals served at CFS.
Classify, document, and ensure accurate entry of incidents into HCSIS according to DHS guidelines.
Monitor timelines for initial, follow-up, and final reports to ensure compliance with PA Chapter 3800 regulations and DHS Incident Management Bulletin #00-21-02.
Ensure required notifications to licensing representatives, counties, and funding entities are completed within required timeframes.
Coordinate the implementation of corrective and preventive actions and monitor for completion.

Investigations

Initiate and oversee investigations of reportable incidents, including those involving abuse, neglect, serious injury, or rights violations.
Ensure investigators are trained and certified per DHS Incident Management Training requirements.
Review investigative reports for completeness, accuracy, and adherence to DHS standards.
Submit final reports and supporting documentation in HCSIS and agency files.

Training & Support

Provide ongoing training to staff and foster parents on incident identification, mandatory reporting, and documentation requirements.
Conduct HCSIS user support and refresher sessions for staff to ensure proper data entry and timely compliance.
Disseminate DHS updates, bulletins, and policy changes related to incident management.

Quality Assurance & Continuous Improvement

Conduct periodic audits of incident reports, investigations, and follow-ups to identify trends, gaps, and training needs.
Compile and present monthly and quarterly incident trend reports to leadership and Quality Management committees.
Collaborate with program leadership to develop and implement quality improvement initiatives that promote safety and reduce incident frequency.
Maintain all incident-related documentation in compliance with confidentiality and record retention requirements.
Classify, document, and ensure accurate entry of incidents into HCSIS according to DHS guidelines.
Monitor timelines for initial, follow-up, and final reports to ensure compliance with PA Chapter 3800 regulations and DHS Incident Management Bulletin #00-21-02.
Ensure required notifications to licensing representatives, counties, and funding entities are completed within required timeframes.
Coordinate the implementation of corrective and preventive actions and monitor for completion.

Qualifications:

Bachelor’s degree in Social Work, Psychology, Human Services, or related field required.
Master’s degree preferred.

Experience:

Minimum 2–3 years of experience in foster care, group home, or residential program setting.
Demonstrated experience using HCSIS for incident management and reporting (required).
Knowledge of Pennsylvania’s 55 Pa. Code Chapter 3800 regulations.
Experience with DHS/OCYF compliance and licensing processes preferred.

Skills & Competencies:

Strong understanding of DHS incident management process and regulatory expectations.
Exceptional organizational, analytical, and time-management skills.
Excellent written and verbal communication.
Ability to handle sensitive and confidential information with integrity.
Proficiency with Microsoft Office Suite and HCSIS navigation.
Ability to train, coach, and support staff effectively.

ChildFirst Services is e an Equal Employment Opportunity and Affirmation Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics

We are a smoke-free and drug-free environment.*

#INDCF

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Experience:

Residential : 3 years (Required)
HCSIS: 2 years (Required)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident manager jobs in philadelphia, pa

Incident Management Coordinator

QA Engineering Manager

Program Manager

Site Reliability Engineer

Program Specialist

Program Coordinator

Community Direct Support Professional

Heavy Duty Wrecker Operator-EXPERIENCED

Tow Truck Driver - Experienced - 1st Shift, 2nd Shift, 3rd Shift, Weekends

Incident Response Engineer - AI Trainer

Community Day Program Manager

Quality Assurance Specialist IDD

Associate Director, Incident Response and Forensics

Nuuly Asset Protection Associate - Weekend Night Shift

BCG Platinion | Manager, Cybersecurity

Manager Applications Support

Sr. Manager, Corporate Technology Services

Security Manager, Assistance

Director of IDD Services

PT Sergeant

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