Are you an organized, detail-oriented project manager with experience leading complex client implementations? Do you want to lead and coordinate the implementation of new clients to ensure projects are successfully planned, managed, and completed from contract execution through production go-live? If you answered "yes" to these questions, we’d love to see your resume!
Benefit Allocation Systems, LLC (“BAS”) is looking for an Implementation Project Manager to oversee planning for implementation of new account business. In this role, you’ll play a key part in ensuring smooth project execution, timely progress, and effective team collaboration. This role will help establish and standardize BAS' implementation project management processes as the Company continues to grow.
This position is hybrid will require some in-office work at our King of Prussia location. Standard work hours are Monday – Friday, 8:30 am to 5:00 pm. PLEASE CONSIDER YOUR PROXIMITY TO KING OF PRUSSIA, PA BEFORE APPLYING.
Main Duties and Responsibilities:
The Project Manager will coordinate enterprise implementation projects involving multiple internal departments, clients, carriers, payroll vendors, brokers, and third-party partners.
Key Responsibilities
Project Planning and Coordination
- Lead the planning and coordination of new client implementations, ensuring projects are organized, documented, and executed according to established timelines.
- Develop comprehensive implementation project plans, including milestones, task assignments, dependencies, critical path items, and go-live schedules.
- Coordinate implementation activities across all BAS departments, including Account Management, Client Services, Enrollment, EDI, Programming, Billing, COBRA, Compliance, Finance, and Technology.
- Understand the full scope of each implementation to identify risks, prioritize activities, and proactively address potential issues.
- Provide executive leadership with implementation dashboards, project status updates, implementation metrics, and recommendations regarding project priorities and resource allocation.
- Develop, maintain, and improve standardized implementation templates, project plans, checklists, and procedures to create a consistent implementation methodology across BAS.
Task and Timeline Management
- Develop, assign, monitor, and track implementation tasks using project management software and other tracking tools.
- Conduct regular project status meetings to review progress, identify roadblocks, assign action items, and ensure accountability.
- Monitor project milestones and implementation timelines, escalating issues and recommending solutions when delays or risks arise.
- Maintain accurate project documentation, implementation schedules, meeting notes, action items, and status reports.
Implementation Management
- Coordinate all phases of new client implementations, including discovery, data collection, system configuration, file integrations, testing, training, open enrollment preparation, and go-live activities.
- Work closely with internal departments, clients, brokers, carriers, payroll vendors, and other third parties to ensure implementation activities remain on schedule.
- Ensure implementation deliverables, approvals, and testing are completed before production deployment.
- Conduct post-implementation reviews to identify lessons learned and opportunities for continuous improvement.
Communication and Process Improvement
- Serve as the central point of coordination for implementation projects, providing clear and consistent communication to internal teams and external stakeholders.
- Prepare regular project status updates for management, highlighting accomplishments, upcoming milestones, risks, and resource needs.
- Promote project management best practices and continuous process improvement to support efficient, scalable implementations.
Qualifications
- Bachelor's degree in Business, Information Systems, Project Management, Healthcare Administration, or a related field, or equivalent work experience.
- Three (3) or more years of experience managing projects, implementations, or operational initiatives involving multiple stakeholders.
- Demonstrated experience developing project plans, managing timelines, coordinating cross-functional teams, and driving projects to successful completion.
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
- Excellent written, verbal, and interpersonal communication skills.
- Strong problem-solving and critical thinking abilities with attention to detail.
- Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
- Experience using project management software.
Preferred Skills
- Experience managing software, benefits administration, insurance, payroll, HRIS, or technology implementations.
- Experience coordinating projects involving multiple internal departments and external vendors.
- Knowledge of employee benefits administration, enrollment, eligibility, EDI, payroll integrations, or insurance operations.
- Experience developing standardized project management methodologies, templates, workflows, and implementation documentation.
- Ability to identify project risks, develop mitigation strategies, and resolve implementation issues.
- Experience facilitating project meetings, documenting action items, and holding teams accountable for deliverables.
- Experience working in a fast-paced, client-focused environment with multiple concurrent implementations.
Characteristics of a Successful Candidate
- Highly organized and proactive with exceptional follow-through.
- Comfortable coordinating multiple priorities while maintaining attention to detail.
- Able to build relationships and work effectively with both technical and non-technical teams.
- Confident leading meetings, driving discussions, and keeping projects moving forward.
- Continuously looks for opportunities to improve processes, standardize workflows, and increase operational efficiency.
About BAS
Benefit Allocation Systems, LLC is a King of Prussia, PA-based benefits administration company providing professional benefits administrative services to employers across the country. Our team uses proprietary systems as operational tools to deliver enrollment, billing, and administrative services to clients and their employees.
Why BAS
At BAS, you'll join a team that values training, development, and long-term growth. You will work alongside experienced professionals who are passionate about benefits administration and technology. We offer opportunities for professional growth, exposure to a wide range of clients and systems, and the ability to make a meaningful impact on the benefits experience of thousands of employees nationwide.
We offer a comprehensive benefits package, including:
- Fully paid health insurance
- 401(k) with employer match
- Flexible spending accounts
- Health Savings Account
- Legal Plan coverage
- Generous paid time off
- Paid time off for all federal holidays
- Life and disability coverage
Benefit Allocation Systems, LLC is an Equal Opportunity Employer for all protected groups under applicable federal, state, and local laws, including protected veterans and individuals with disabilities.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
