Top 35 Reservation center associate Jobs in Philadelphia, Pa

Visitor Experience Associate
Philadelphia Visitor Center Corporation —Philadelphia, PA
- Part-time
- Bilingual
- Microsoft Excel
- Inventory management
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Guest Service Agent
HOME2 Suites Philadelphia Convention Center, —Philadelphia, PA
- $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
Overnight Guest Service Agent
AKA University City —Philadelphia, PA
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Parkway Visitor Experience Shift Lead
Philadelphia Visitor Center Corporation —Philadelphia, PA
- $18 - $19 an hour
- 8 hour shift
- Bilingual
- Mid-level
- Team management
Quick Apply
2d
Guest Service Associate
European Wax Center —Philadelphia, PA
- $13 - $16 an hour
- Full-time
- Ability to lift 50 pounds
- Ability to sit for extended periods
- In-person
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Sheraton Philadelphia Downtown - Front Desk Lead
Aimbridge Hospitality —Philadelphia, PA
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Front Desk Supervisor
Rittenhouse Hotel —Philadelphia, PA
- Weekends as needed
- Research
- Mid-level
- Residential
Coordinator, Operations - Penn Campus Recreation
University of Pennsylvania —Philadelphia, PA
- $24.21 - $26.00 an hour
- Weekends as needed
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
5d
Program Manager: Membership & Events
Philadelphia Youth Sports Collaborative —Philadelphia, PA
- $50,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Assessment Administrative Assistant
Delaware County Community College —Marple, PA
- Online Application
- School experience
- Mid-level
- Office
- Disability insurance
- Health insurance
6d
Program Manager - Penn Dining; Hospitality Services
University of Pennsylvania —Philadelphia, PA
- $55,962 - $67,500 a year
- Weekends as needed
- Microsoft Word
- Background check
- Cooking
- Health insurance
- Dental insurance
Senior Administrative Assistant
Villanova University —Villanova, PA
- $21.92 - $29.12 an hour
- Full-time
- Research
- Mid-level
- Office
- Tuition reimbursement
- Paid time off
Community Center Associate
Board of Supervisors-Upper Providence Township —Collegeville, PA
- From $15 an hour
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
Business Manager
University of Pennsylvania —Philadelphia, PA
- $55,962 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
BH Information and Referral Navigator
Chester County of Pennsylvania —Westtown, PA
- $21.14 an hour
- Extended hours
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Wax Specialist
European Wax Center Philadelphia Columbus Blvd —Philadelphia, PA
- Part-time
- Cosmetology License
- Marketing
- Entry level
Quick Apply
Commissioning Field Specialist I
DLB Associates —Philadelphia, PA
- $99,750 - $120,225 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Front Desk Agent
Hilton Garden Inn Westampton —Westampton, NJ
- $17 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
5d
Commissioning Field Manager I
DLB Associates —Philadelphia, PA
- $133,000 - $160,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Ability to climb stairs
- Paid parental leave
- Health savings account
ASSISTANT MANAGER
European Wax Center —Cherry Hill, NJ
- $17 - $25 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply

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Visitor Experience Associate

Philadelphia Visitor Center Corporation
Philadelphia, PA

Quick Apply

Job Details

Part-time

Qualifications

Customer communication

Full Job Description

Position description:
The Visitor Experience Associate is is an outgoing, extroverted personality, who enjoys meeting new people and sharing their Philadelphia-area recommendations. This person is responsible for providing excellent customer service, information, and directions, and promoting an enriching experience for visitors to Philadelphia and the surrounding counties.

The Visitor Experience Associate actively engages with tourists and local visitors of all ages, greeting them in a positive cheerful manner, answering questions about what to see and do, events, historical sites, and sell tickets to tours, museums, attractions, and special exhibits.
.

Position duties:

Greeting visitors, responding to questions, encouraging engagement, and providing outstanding customer service.
Provide visitors with accurate, up-to-date information about attractions, services, events, and activities taking place in the region.
Identify and fulfill customer needs, e.g., directions, daily itinerary, hotels, attractions, etc.
Make attraction, hotel, tour, restaurant reservations, etc. for customers as requested.
Sell tickets to tours, attractions, museums, events, and exhibits; introduce promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Responsible for accurate opening and closing of cash registers and ticket inventory daily.
Work to resolve guest complaints/issues to ensure an above satisfactory closure.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Communicate with visitors with visitors via email, telephone, and in-person.
Have a professional appearance and keep within the company’s uniform standards.
Keep an orderly appearance of the Philadelphia Information desk.
Maintain a neat and well-stocked work area (brochures, tickets, supplies); ensure that job-related equipment is functioning properly (register, computer, ticket printer)
Assist in training ne Visitor Experience Associate
Additional task as required/requested.

Position requirements:

. Must be willing to work a flexible schedule, including weekends and all U.S. holidays; the Independence Visitor Center is open 363 days per year (closed Thanksgiving Day and Christmas Day).
Be knowledgeable of the city and surrounding region and resourceful in finding accurate up to date information.
Strong communication and time management skills
Must be organized, detail-oriented and able to muti-task in a fast-paced environment.
Have good problem-solving/resolution skills.

Education, Experience, Skills:

Two (2) years previous related experience, or a combination of education/experience
College degree or working towards a college degree preferred.
Muti-lingual skills a plus
Ability to work in a fast-paced, collaborative environment.
Proficient in Microsoft Office 365 (Word, Excel) and other relevant computer applications such as point-of-sales use, and web applications.

Core Competencies:

Ability to work with customers and visitors to identify needs and provide solutions to those needs from across a broad portfolio of solutions.
Ability to learn to use point-of-sales system in the execution of day-to-day duties.
Ability to process sales and related transactions with speed and accuracy.
Ability to learn, maintain, and search for information about the Greater Philadelphia area, providing information and directions to visitors.
Ability to execute and communicate programs in partnership with PVCC vendors, hotels, visitor bureaus and tour partners.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand for periods of up to a minimum of four (4) hours at a time, see, talk, and hear. The employee is frequently required to walk, use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

About the Philadelphia Visitor Center Corporation (PVCC)
Start Here, Can Lead Anywhere. The best Philly visits start at the Independence Visitor Center. We have access to all the city has to offer—actives, tickets, reservations, and opportunities. Talk with helpful, well-connected staff at the Visitor Center, and they’ll turn your visiting wish list into an unforgettable itinerary, made just for you.

The PVCC is a 501(c)(3) nonprofit corporation, which operates in cooperation with the National Park Service, Visit Philadelphia®, the Philadelphia Convention and the Visitor Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania. The Independence Visitor Center located in Philadelphia’s Historic District, is the official visitor center for the Greater Philadelphia Region and primary point of orientation for Independence National Park, Independence Hall and the Liberty Bell.

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Refine Your Search

reservation center associate jobs in philadelphia, pa

Visitor Experience Associate

Guest Service Agent

Overnight Guest Service Agent

Parkway Visitor Experience Shift Lead

Guest Service Associate

Sheraton Philadelphia Downtown - Front Desk Lead

Front Desk Supervisor

Coordinator, Operations - Penn Campus Recreation

Program Manager: Membership & Events

Assessment Administrative Assistant

Program Manager - Penn Dining; Hospitality Services

Senior Administrative Assistant

Community Center Associate

Business Manager

BH Information and Referral Navigator

Wax Specialist

Commissioning Field Specialist I

Front Desk Agent

Commissioning Field Manager I

ASSISTANT MANAGER

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