Top 16 Facility coordinator Jobs in Philadelphia County Pa

Facilities Customer Service & Work Order Coordinator
Drexel University —Philadelphia, PA
- $60,240 - $90,350 a year
- Full-time
- Mid-level
- 3 years
- University
Facilities Coordinator
Netflix House —King of Prussia, PA
- $25.96 - $36.54 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Mid-level
Regional Facilities Coordinator
Kimley-Horn —Philadelphia, PA
- Mid-level
- Office
- Travel
- Profit sharing
- Health insurance
Facilities Coordinator
USWM, LLC —Philadelphia, PA
- $74,000 - $96,500 a year
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
Quick Apply
Nursing Facility Service Coordinator - Kutztown area - Remote
Amcord Care —Southampton, PA
- $20 an hour
- Full-time
- Hybrid work
- Skilled nursing facility
- Mid-level
- 3 years
Quick Apply
RN- Nurse Aide Evaluator - PA, Philadelphia (full-time)
Credentia Nurse Aide LLC —Philadelphia, PA
- Full-time
- RN License
- Computer literacy
- Office
Property Book Technician - Ft. Dix, NJ
PrimeTech International, Inc. —Fort Dix, NJ
- From $76,900 an hour
- Full-time
- Military
- English
- Mid-level
Quick Apply
Facilities Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —Pennington, NJ
- $28.84 - $31.25 an hour
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Regional Facilities Technician
Apple Montessori Schools —Princeton, NJ
- $60,000 - $70,000 a year
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Materials Expediter / Facility Coordinator
Delaware Valley University —Doylestown, PA
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
Quick Apply
Facilities Maintenance Coordinator
TESTEQUITY LLC —Worcester, PA
- $29 - $34 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Facilities Services Specialist
Penn Community Bank —Perkasie, PA
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Facilties Coordinator Part-Time
Laurel House Inc. —Norristown, PA
- $22 - $25 an hour
- Part-time
- Inventory management
- Mid-level
- Office
- Paid time off
Quick Apply
14d
Facilities and Recreation Programming Specialist
Saint Joseph's University —Philadelphia, PA
- $38,000 - $40,000 a year
- Weekends as needed
- Mid-level
- University
- Bachelor's degree
Harleysville Facilities Coordinator
LCBC Church —Harleysville, PA
- Part-time
- Computer literacy
- Mid-level
- Computer skills

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Facilities Customer Service & Work Order Coordinator

Drexel University -
Philadelphia, PA

Apply Now

Job Details

Full-time
$60,240 - $90,350 a year

Qualifications

Newsletters (communication methods)
Stakeholder relationship building

Full Job Description

Job no: 506866
Work type: Full-Time
Location:

University City - Philadelphia, PA

Categories: Finance and Administration, Drexel University

Job Summary

The Facilities Customer Service & Work Order Coordinator serves as a critical link between customer requests and operational execution across the university’s multi-campus facilities portfolio. This role ensures that service requests (work orders) are accurately captured, prioritized, communicated, and tracked through completion—driving accountability, transparency, and high-quality service delivery across departments including physical plant, grounds, transportation, maintenance, custodial, and HVAC.

In addition, this position supports departmental communications and outreach efforts, helping to proactively inform the university community of service impacts, initiatives, and performance—enhancing overall engagement and customer experience.

Essential Functions

Serve as the primary point of contact for all facilities-related service requests across multiple campuses.
Respond to inquiries via phone, email, and work order systems in a timely and professional manner.
Translate customer needs into clear, actionable work orders with appropriate detail and categorization.
Provide status updates and follow-up communication to ensure customer satisfaction.
Create, review, and route work orders to appropriate departments (maintenance, HVAC, custodial, etc.).
Ensure proper prioritization based on urgency, safety, and operational impact.
Monitor work order progress and proactively address delays or issues.
Close out work orders with accurate documentation and customer confirmation.
Bridge communication between customers and field teams to ensure expectations are aligned.
Track key performance indicators (KPIs) such as response time, completion time, and customer satisfaction.
Identify trends, recurring issues, and service gaps; escalate as needed.
Support continuous improvement initiatives to enhance service delivery.
Assist in developing and distributing departmental notifications (e.g., service disruptions, planned outages, weather impacts).
Support creation of newsletters and periodic updates highlighting projects, performance metrics, and service improvements.
Coordinate outreach efforts to improve awareness of facilities services, processes, and expectations.
Partner with leadership to ensure consistent, clear, and timely messaging across campuses.
Maintain communication templates and distribution lists to support efficient outreach.
Maintain accurate records within the university’s Computer-Aided Facility Management (CAFM), currently webTMA.
Ensure data integrity, including proper coding, asset tagging, and labor/material tracking.
Generate reports and dashboards to support operational decision-making.
Other duties as assigned.

Required Qualifications

Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
Minimum of 3 years of relevant experience.

Preferred Qualifications

Strong organizational, written, and verbal communication skills.
Experience working with Microsoft 365 applications and Copilot.
Ability to manage multiple priorities in a fast-paced, multi-campus environment.
Experience in higher education or large institutional facilities.
Familiarity with facilities operations (maintenance, HVAC, custodial, etc.).
Experience with internal communications, newsletters, or stakeholder engagement.
Data analysis and reporting experience.
Knowledge of service level agreements (SLAs) and performance metrics.

Physical Demands

Typically sitting at a desk/table
Typically standing, walking

Location

University City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade K. Compensation for this grade ranges from $60,240 - $90,350 per year. Please note that the offered rate for this position will vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

Advertised: Jun 29 2026 Eastern Daylight Time
Applications close: Jul 29 2026 Eastern Daylight Time

Apply Now

Refine Your Search

facility coordinator jobs in philadelphia county pa

Facilities Customer Service & Work Order Coordinator

Facilities Coordinator

Regional Facilities Coordinator

Facilities Coordinator

Nursing Facility Service Coordinator - Kutztown area - Remote

RN- Nurse Aide Evaluator - PA, Philadelphia (full-time)

Property Book Technician - Ft. Dix, NJ

Facilities Coordinator

Regional Facilities Technician

Materials Expediter / Facility Coordinator

Facilities Maintenance Coordinator

Facilities Services Specialist

Facilties Coordinator Part-Time

Facilities and Recreation Programming Specialist

Harleysville Facilities Coordinator

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