Top 55 Database analyst Jobs in Philadelphia Pa

Operations Supervisor
Sena Health, LLC —Mickleton, NJ
- $52,000 a year
- Full-time
- Computer literacy
- Licensed Clinical Social Worker
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Junior Database Administrator
EHS TECHNOLOGIES CORPORATION —Philadelphia, PA
- Full-time
- Azure
- Computer Science
- SQL
Quick Apply
Data Analyst (Department of Radiology)
University of Pennsylvania —Philadelphia, PA
- $62,067 - $80,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Center for Health Equity- Data Analyst
Children’s Hospital of Philadelphia —Philadelphia, PA
- $58,300 - $72,900 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
13d
Enterprise Clinical Documentation Improvement Clinical Data Analyst
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- AD&D insurance
- Disability insurance
Data Reporting & Query Analyst
Community College of Philadelphia —Philadelphia, PA
- $54,498 - $84,000 a year
- Full-time
- Mid-level
- Office
- Master's degree
- Paid holidays
- Disability insurance
Neuroimaging Data Analyst Junior
University of Pennsylvania —Philadelphia, PA
- $26.66 - $33.00 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Research Analyst II
Temple University —Philadelphia, PA
- $49,250 - $56,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Data Analyst and Innovation Specialist
Episcopal Community Services —Philadelphia, PA
- $65,000 - $73,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Analyst I - Neurocritical Care Program
Children’s Hospital of Philadelphia —Philadelphia, PA
- $62,900 - $80,200 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick Apply
10d
Data Analyst
CapTech Consulting —Philadelphia, PA
- Full-time
- Mid-level
- Office
- SQL
- Loan repayment program
- Disability insurance
Quick Apply
Principal Data Analyst
University of Pennsylvania —Philadelphia, PA
- $83,500 - $104,792 a year
- Full-time
- Background check
- University
- Bachelor's degree
- Health insurance
- Dental insurance
Research Programmer
University of Pennsylvania —Philadelphia, PA
- $61,000 - $73,581 a year
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Fixed Income Trader
U.S. Bank National Association —Philadelphia, PA
- $75,820 - $89,200 a year
- Full-time
- Office
- High school diploma or GED
- SQL
- Paid holidays
- Disability insurance
Sr. Analyst, Data Governance
Day & Zimmermann —Philadelphia, PA
- $91,600 - $137,400 a year
- Computer Science
- 5 years
- English
- Paid parental leave
- AD&D insurance
3d
Advanced Analytics Developer- HYBRID
Cooper University Hospital —Camden, NJ
- $52 - $86 an hour
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Lead Data Analyst - Family Support Services
Public Health Management Corporation —Philadelphia, PA
- Microsoft Outlook
- Computer literacy
- 3 years
Quick Apply
Application Support Specialist I
PHILABUNDANCE —Philadelphia, PA
- $65,000 a year
- Full-time
- High school diploma or GED
- SQL
- Analysis skills
Quick Apply
Data Analyst/Data Visualization Specialist – Grants Management – ACF/OGM/OHS Northeast Region
Guardians of Honor LLC —Philadelphia, PA
- Overtime
- System design
- Mid-level
- Office
Quick Apply
Lead GIS Analyst
City of Philadelphia —Philadelphia, PA
- $67,000 - $79,893 a year
- Email
- Microsoft Outlook
- Master's degree
- SQL
- Wellness program
- Paid holidays
Quick Apply

I want to receive the latest job alert for database analyst in philadelphia pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

database analyst jobs near philadelphia pa

Data Analyst jobs in Philadelphia, PA

Senior Research Analyst jobs in Philadelphia, PA

GIS Analyst jobs in Philadelphia, PA

Junior Database Administrator jobs in Philadelphia, PA

Equity Analyst jobs in Philadelphia, PA

Clinical Documentation Improvement Specialist jobs in Philadelphia, PA

Data Governance Analyst jobs in Philadelphia, PA

Application Support Specialist jobs in Philadelphia, PA

Reporting Analyst jobs in Philadelphia, PA

Trader jobs in Philadelphia, PA

Programmer jobs in Philadelphia, PA

Data Analyst jobs in Albany, NY

Data Analyst jobs in Wilmington, NC

Work From Home Data Entry jobs in Louisville, KY

Market Research Analyst jobs in Los Angeles, CA

Data Analyst jobs in King Of Prussia, PA

Data Analyst jobs in Wilmington, DE

Data Analyst jobs in Rochester, MN

Healthcare Data Analyst jobs in North Carolina

Compliance Analyst jobs in New Jersey

Operations Supervisor

Sena Health, LLC
Mickleton, NJ

Quick Apply

Job Details

Full-time
$52,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

Computer operation
Customer communication
Computer literacy
Team development
Records management
Bachelor's degree
Health information management
Process management

Full Job Description

GENERAL DESCRIPTION

The Supervisor leads a unit of coordinators responsible for navigation activities based on a given assignment of service types, and who work in tandem with peer case coordinators and staff to provide quality customer care. The Supervisor guides coordinators in daily administration of casework and facilitates communication between interdisciplinary members and expedites customer services.

ROLES AND RESPONSIBILITIES

1.Leadership and Management

a.Provide strong leadership and guidance to the coordinators.

b. Motivate and inspire the coordinators to meet performance targets and goals.

c. Foster a positive and collaborative team culture.

d. Assist coordinators in resolving complex issues.

e. Act as a point of escalation for complaints or challenging situations

f. Recognize and acknowledge coordinators’ performances.

g. Support the coordinators in their daily activities.

2. Call Center Operations

a. Manages inbound and outbound calls, text messages, emails and faxes in a timely manner.

b. Responds to customer questions, issues and/or concerns and relays information to the concerned parties.

c. Dispatches messages to proper individual and follows up on needed actions.

d. Follows communication “scripts” and general workflows when handling different topics.

e. Identifies customers’ needs, clarifies information, research emerging issues and provides solutions.

f. Schedules new patients and completes patient charts and intake forms.

g. Keeps records of all conversations in command center database in a HIPAA-compliant manner.

h. Securely and accurately documents all customer information and completes

i. Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and maintains HIPAA standards of privacy and confidentiality.

j. Meets personal/team qualitative and quantitative targets.

k. Other administrative tasks as needed.

3. Metrics and Reporting

a. Support in setting performance targets, metrics, and goals for the pod according to partners’ agreements.

b. Monitor the progress towards the goals with tech support from the Data Analyst.

c. Participate in a weekly touch point to discuss progress with Operations Leadership.

d. Guide data entry and data reporting.

e. Create comprehensive reports for sharing with external partners on a regular basis, such as monthly, quarterly, or as required.

f. Support Operations as needed with the analysis of data and shared reports.

4. Quality Assurance

a. Ensure that team members adhere to quality standards and guidelines.

b. Monitor the adherence to the workflows and documentation through appropriate tools.

c. Work with the Training & Development Team in assessing calls for quality of the coordinators through the appropriate tools.

d. Provide feedback on areas of improvement and reinforce best practices in a periodically scheduled one-on-one meetings.

e. Participate in Quality Assurance meetings as needed

f. Maintain HIPAA standards of privacy and confidentiality.

5. Training and Development

a. Identify training needs within the team and report them to Training & Development Supervisor, and coordinate training and coaching sessions for coordinators (mock calls, process review, data training, etc.) in collaboration with the Training & Development.

b. Assist in the creation of training resources for the team in collaboration with the Training and Development leadership.

c. Follow up on learning documents.

6. Workflow Management

a. Facilitate the care of customers by conducting intake, needs assessment, planning, and reassessment of service needs.

b. Review workflows and resource documents on a monthly basis, along with SLA adherence.

c. Monitor progress on any incentivized goals: weekly, monthly, quarterly. Report to client in requested cadence.

d. Ensure there is approval on any change/addition to the workflows.

e. Carry out operating performance tracking metrics with an OKR (Objectives/Key Results) framework.

f. Refine and improve the coordination workflows with Training and Development leadership.

g. Monitor and manage call queues and work distribution to optimize efficiency.

h. Address any operational challenges that may arise.

i. Ensure proper handling of the billing processes if/when included in the workflows.

7. Tools Elaboration

a. Collaborate and communicate with tech department on the different technologies/tools needed to enhance performance.

b. Collaborate with tech department on ongoing IT projects, platforms, and tools.

8.Communication

a. Facilitate effective communication among the coordinators and key stakeholders.

b. Lead periodic huddles with assigned team; document meeting minutes and action items and follow up on completion of action items.

c. Report concerns, feedback, opportunities, and issues to the Operations Leadership ad hoc and during weekly meeting. Likewise, relay important information from leadership to the coordinators.

d. Participate in the client meetings or engage client contacts during the day-to-day operations.

e. Ensure proper communication with the different departments (IT, Marketing, Finance) to follow up on projects (emails, meetings, etc.)

QUALIFICATIONS

▪ Commitment to the mission of care coordination.

▪ Effective communication and interpersonal skills and ability to speak concisely to customers, vendors, physicians, and care team members.

▪ Strong customer service skills.

▪ Attention to detail and good ability to handle multiple tasks and requests.

▪ Organized with confidential client material, appointment tracking, and caseloads.

▪ Ability to build relationships with customers, work colleagues, and vendors.

▪Professional communication skills

▪ Committed, responsible, and abide by high ethical and moral standards.

EDUCATION AND EXPERIENCE:

▪ BA, LMSW/LCSW/LMHC, or RN/LPN degree preferred.

▪ 2 years of case management, customer service, or healthcare setting experience.

▪ Strong understanding of cultural competency with the target population.

▪ Experience helping people with health problems.

▪ Computer literacy necessary.

Pay: $52,000.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

database analyst jobs in philadelphia pa

Operations Supervisor

Junior Database Administrator

Data Analyst (Department of Radiology)

Center for Health Equity- Data Analyst

Enterprise Clinical Documentation Improvement Clinical Data Analyst

Data Reporting & Query Analyst

Neuroimaging Data Analyst Junior

Research Analyst II

Data Analyst and Innovation Specialist

Data Analyst I - Neurocritical Care Program

Data Analyst

Principal Data Analyst

Research Programmer

Fixed Income Trader

Sr. Analyst, Data Governance

Advanced Analytics Developer- HYBRID

Lead Data Analyst - Family Support Services

Application Support Specialist I

Data Analyst/Data Visualization Specialist – Grants Management – ACF/OGM/OHS Northeast Region

Lead GIS Analyst

I want to receive the latest job alert for database analyst in philadelphia pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected