Top 132 Intake coordinator Jobs in Philadelphia Pa

Mental Health Intake Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Tuition reimbursement
- Employee assistance program
Quick Apply
Telephone Intake Coordinator (Genetics Counseling)
Temple University Health System —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Administrative experience
Intake Coordinator
Infinity Love Home Care LLC —Philadelphia, PA
- $20 - $25 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
INTAKE COORDINATOR
A1 Homecare Services LLC —Philadelphia, PA
- Part-time
- Mid-level
Quick Apply
Intake Coordinator
Always Best Care Senior Services - Philly, Lower Bucks & Delaware Counties, and Main Line Area —Philadelphia, PA
- Full-time
- Microsoft Word
- Sales
- HIPAA
- Health insurance
- Dental insurance
Access Coordinator I - Division of Urology
Children’s Hospital of Philadelphia —Philadelphia, PA
- $24.87 - $31.09 an hour
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
Intake Worker / Driver | Admissions Coordinator | Part Time
The Behavioral Wellness Center at Girard —Philadelphia, PA
- $19.80 an hour
- Part-time
- Background check
- Spanish
- Clean driving record
Quick Apply
Intake Coordinator
Vitality Hospice —Burlington, NJ
- Full-time
- Bachelor's degree
- Organizational skills
- In-person
- Paid training
- Mileage reimbursement
Quick Apply
17h
Intake Coordinator
Volunteers of America Delaware Valley —Camden, NJ
- Call employer
- Writing skills
- High school diploma or GED
- Driver's License
Quick Apply
Intake Worker / Driver | Admissions Coordinator | Full Time
The Behavioral Wellness Center at Girard —Philadelphia, PA
- $19.80 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
Quick Apply
CHC Intake Service Coordinator
PA Health Management —Philadelphia, PA
- $21 - $23 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
17h
Enrollment Case Manager
Kings Staffing LLC. —Delaware County, PA
- $20.50 an hour
- Full-time
- Bilingual
- Management
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
Clinical Case Management Program Coordinator
Prevention Point Philadelphia —Philadelphia, PA
- From $60,000 a year
- Overtime
- Writing skills
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Case Manager - General
Greater Philadelphia Community Alliance —Philadelphia, PA
- $50,000 a year
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
Telehealth Coordinator/ Chronic Care Registered Nurse
VitalCore Health Strategies —Wilmington, DE
- $41 - $49 an hour
- 8 hour shift
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
Admissions Coordinator
LEGACY TREATMENT SERVICES GROUP —Mount Holly, NJ
- $40,000 - $62,000 a year
- Full-time
- Mid-level
- Residential
- Databases
- Paid training
- 403(b) matching
Quick Apply
Program Specialist with Bachelors degree
PRESTIGE HOME CARE AGENCY —Philadelphia, PA
- From $20 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Intake Coordinator - Voorhees, NJ
Local Infusion —Voorhees, NJ
- $24 - $25 an hour
- Full-time
- Mid-level
- Office
- Medical terminology
- Paid parental leave
- Disability insurance
Quick Apply
Wellness and Intake Coordinator
Visiting Angels Greater Philadelphia —King of Prussia, PA
- Full-time
- Nursing
- Current TB test
- Sales
Quick Apply
1d
Program Coordinator (Veteran Services)
Veterans Multi-Service Center, Inc. —Philadelphia, PA
- $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
9d

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Mental Health Intake Coordinator

Penn Medicine -
Philadelphia, PA

Quick Apply

Job Details

Full-time

Benefits

Tuition reimbursement
Employee assistance program

Qualifications

Bachelor's degree

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Mental Health Intake Coordinator

Entity: Clinical Care Associates

Department: Penn Integrated Care

Location: Penn Behavioral Health Market Street- 3535 Market St

Hours: FT

Job Summary:

The Employee Assistance Program (EAP) Mental Health Intake Coordinator position, under the direction of the EAP Director, serves as a primary point of contact for employees and household members seeking EAP services. This role is responsible for telephone management, intake and triage, referral coordination, benefit education, scheduling support, and clinical documentation within the EAP.

The EAP Mental Health Intake Coordinator utilizes sound judgment, established protocols, knowledge of internal and community resources, and escalation procedures to determine the appropriate level of support for each caller, including crisis escalation to on call clinicians, completion of EAP intakes for counseling services, connection to work-life resources, and navigation of online self service tools. This role functions as the front door to the EAP, ensuring callers are supported, informed, and efficiently connected to the right services while maintaining confidentiality and regulatory compliance. The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for determining and facilitating connection with appropriate services for potential patients.

Accountabilities:

Accountabilities

Call Management and Triage
Answer incoming EAP calls and respond to messages and inquiries in a timely, professional, and supportive manner
Conduct initial screening and triage to determine caller needs, urgency, and appropriate next step
Identify crissis situations and follow established protocols to connect callers immediately with the on call clinician and/or emergency services
Recognize when to escalate non crisis cases (e.g., worsening symptoms, safety concerns, prolonged wait times)
Provide calm, clear guidance to callers

Intake, Referral & Navigation
Complete EAP intakes for counseling services accurately and in a timely manner
Educate callers on EAP benefits, scope of services, confidentiality, and eligibility
Facilitate referrals to:
Internal or affiliate EAP clinicians
Work-life resources
Assist callers in connecting with the most appropriate resource whenever possible
Explain and support access to online tools and resources (e.g., My Life Expert platform)

Scheduling & Coordination
Assist with provider management tasks as needed (e.g., contracting, credentials management, availability tracking)
Communicate timely and accurate information regarding caller status, escalations, and follow up needs
Support scheduling for EAP counseling appointments, including coordination with affiliate providers
Coordinate closely with EAP clinicians, supervisors, and operational staff to ensure continuity of care

Documentation & Systems
Document all calls, intakes, referrals, and actions accurately in the EAP records system
Maintain organized and up to date case records in compliance with EAP standards
Ensure documentation reflects appropriate triage decisions and adherence to protocols
Protect confidentiality and privacy at all times

Compliance & Quality
Perform duties in compliance with:

o HIPAA and applicable privacy regulations
o Penn Medicine policies and procedures
o EAP specific workflows and standards

Follow established protocols for crisis management, escalation, and referral
Participate in quality improvement, staff meetings, and training activities as assigned
Notify supervisor promptly of any clinical, operational, or safety concerns
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization

Qualifications:

Required: Bachelor's Degree
- A Bachelor’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field is highly preferred but not required
Preferred: Master's Degree
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Quick Apply

Refine Your Search

intake coordinator jobs in philadelphia pa

Mental Health Intake Coordinator

Telephone Intake Coordinator (Genetics Counseling)

Intake Coordinator

INTAKE COORDINATOR

Intake Coordinator

Access Coordinator I - Division of Urology

Intake Worker / Driver | Admissions Coordinator | Part Time

Intake Coordinator

Intake Coordinator

Intake Worker / Driver | Admissions Coordinator | Full Time

CHC Intake Service Coordinator

Enrollment Case Manager

Clinical Case Management Program Coordinator

Case Manager - General

Telehealth Coordinator/ Chronic Care Registered Nurse

Admissions Coordinator

Program Specialist with Bachelors degree

Intake Coordinator - Voorhees, NJ

Wellness and Intake Coordinator

Program Coordinator (Veteran Services)

I want to receive the latest job alert for intake coordinator in philadelphia pa

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