Summary / Main Purpose of Job :
The Phoenixville Public Library is a non-profit organization with the mission of providing access to educational,
cultural, and recreational resources for the community it serves. The library is currently seeking part-time
circulation assistant who will report to the Circulation Manager. Part-time circulation assistants are responsible
for performing all circulation duties in a timely, efficient manner.
Essential Duties and Responsibilities
Must have the ability to work in a fast-paced environment and have excellent customer service and
computer skills.
Performs all circulation desk duties using computerized system
o Check materials in/out/renew materials
o Reserve materials
o Issues new patron cards/updates cards
o Manages the routing of Holds
Handle financial transactions accurately.
Performs all opening/closing procedures in work area/public areas
Performs basic reference work or refers it to senior staff in charge
Assisting patrons with finding library materials, providing reader's advisory, answering basic computer
queries, and monitoring appropriate use of the facility.
Inspect returned materials for damage.
Greets, direct, and provide information to library customers and performs a variety of clerical tasks
related to the processing, sorting and circulation of library materials.
Respond to incoming telephone calls and provide basic assistance with directional, instructional and
informational inquiries at the circulation desks and public workstations.
Keep abreast of all system changes and improvements.
Keep pace with all library policies, staff meeting minutes and changes in Procedure Manual.
Attend online educational programs for staff development as requested or assigned by the Circulation
Manager.
Other duties assigned as needed.
Qualifications/Requirements
High School Diploma or General Education Degree (GED), some college preferred.
Basic office skills (typing, filing, answering phones, etc.).
Previous experience working in library with computerized systems (preferred).
Customer service skills
Basics knowledge and use of computers, e-mail, and the internet. Knowledge of Microsoft Office
Physical Demands:
While performing the duties of this position, the employee is frequently required to sit; walk; stand; bend at the
waist while working; kneel, stoop, crouch or squat; talk or hear; handle and lift up to 25 pounds; push a cart of
