Top 2836 Patient experience manager Jobs in Philadelphia Pa

Patient Access and Intake Coordinator- Remote
Kindred Hospitals East District Office —Philadelphia, PA
- Remote
- English
- Mid-level
- High school diploma or GED
2d
Manager Patient Access - Nazareth Hospital - (100% Work Onsite - Philadelphia, PA)
Trinity Health —Philadelphia, PA
- $31.88 - $47.82 an hour
- Full-time
- Acute care
- Hospital
- 5 years
Patient Engagement Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Computer skills
- Tuition reimbursement
Quick Apply
Patient Services Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Psychiatry
- Computer literacy
- English
- Tuition reimbursement
Quick Apply
8d
Patient Services Coordinator
Penn Medicine —Springfield, PA
- Full-time
- Mid-level
- 3 years
- Master's degree
- Tuition reimbursement
Quick Apply
2h
Patient Services Associate - ED Registration - Hospital of the University of Penn Cedar - PT Days
Penn Medicine —Philadelphia, PA
- Part-time
- Computer literacy
- HIPAA
- English
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Practice Manager
Penn Medicine —Philadelphia, PA
- High school diploma or GED
- Clinic
- Recruiting
- Tuition reimbursement
Quick Apply
Patient Care Coordinator
CCRM Fertility —Philadelphia, PA
- $25 - $30 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
FT New Patient Coordinator- Transplant Administration
Penn Medicine —Philadelphia, PA
- Full-time
- 5 years
- Word processing
- Medical office experience
- Tuition reimbursement
Quick Apply
Operations Manager - Social Work
Children’s Hospital of Philadelphia —Philadelphia, PA
- $101,300 - $129,100 a year
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
Quick Apply
3d
Patient Services Associate - HUP
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
Quick Apply
Medical Operations Manager/ Practice Manager
Medi-Weightloss —Philadelphia, PA
- Urgently hiring
- Mid-level
- Clinic
- Supervising experience
Quick Apply
Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Office Manager of Research
Rothman Orthopaedics —Philadelphia, PA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Director of Patient Care Coordination
All American Home Care LLC —Philadelphia, PA
- $80,000 - $100,000 a year
- Office
- Home Health
- Senior level
- Health insurance
- Life insurance
Quick Apply
Program Manager Patient Engagement
Penn Medicine —Philadelphia, PA
- 8 hour shift
- Office
- 3 years
- Master's degree
- Tuition reimbursement
Quick Apply
Physical Therapist Clinic Manager
Everest Rehabilitation Services —Philadelphia, PA
- $80,000 - $100,000 a year
- Part-time
- Bilingual
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
7d
Home Health Administrator / Deputy
Better Home Care —Feasterville-Trevose, PA
- $90,000 - $120,000 a year
- Full-time
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Psychologist
Wellpath —Thornton, PA
- $45 - $55 an hour
- Part-time
- Management
- BLS Certification
- Doctor of Philosophy
- Wellness program
- Health savings account
Nurse Practitioner
Axiva Health Solutions —Huntingdon Valley, PA
- Full-time
- Background check
- Nursing
- Clinic
- Health insurance
- Dental insurance
Quick Apply
13d

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Patient Access and Intake Coordinator- Remote

Kindred Hospitals East District Office
Philadelphia, PA

Apply Now

Job Details

2 days ago

Qualifications

English
High school diploma or GED

Full Job Description

Facility Kindred Hospitals East District Office
Req ID 557270 Post Date 07/28/2026 Category Accounting and Finance

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Patient Access & Intake Coordinator plays a key role in facilitating a smooth and efficient patient admission process. This position provides vital administrative and operational support to the Business Development team and the Central Access and Authorizations Team (CAAT), ensuring timely initiation and management of referral activity.

Responsible for launching the referral management process, the coordinator oversees admission workflows, gathers and verifies required documentation, coordinates information for necessary approvals, and communicates essential information to relevant departments. Acting as a central liaison between Business Development, facility leadership, and CAAT colleagues, this coordinates admission logistics, confirm readiness to receive the patient, and ensure all clinical and operational details are aligned prior to arrival.

This role actively contributes to quality improvement, problem solving, and productivity initiatives within an interdisciplinary team model, demonstrating accountability and a commitment to operational excellence.

Essential Functions

Serves as key team member of the new Central Access and Authorizations Team (CAAT), focused exclusively on intake of referrals and building the initial case for patient admission.
Responsible for initiating any patient referral by establishing patient account in appropriate referral management platform
- Performs a wide variety of typing assignments, including entering demographic information into referral platform and/or Meditech for admission
- Works with business development team to gather patient information, admission and facility details from multiple referral platforms and sources
- Validates data and enters complete details into referral platform, establishing the foundation for successful benefit verification, initial prior authorization and ultimate patient admission
- Manages the entry of care transition program referrals into appropriate platform and working with business development team to manage those referrals
Supports the business development team in coordinating the admission of the patient by coordinating bed assignments and any necessary admission paperwork, in collaborating with designated owner at the facility.
- Confirms that insurance verification / auth is complete
- Validates patient account and profile and PIC days in appropriate systems of record
- Communicates specific patient needs for bed, equipment, supplies, pharmacy, and consult services based on information received from business development team
- Provides hospital team with needed information on pending/new admissions
- Coordinates bed availability with facility house supervisor
Responsible for working with the business development team to maintain accuracy and integrity of the pending referral log in the referral platform, which may include:
- Review and reconciliation of referral log reports
- Review and reconciliation of patient accounts in referral management systems
Participates in continuing education/ professional development activities
Learns and develops full knowledge of the CAAT Admission Processes and actively seeks to continuously improve them.
Learns and has a full understanding of scheduling and pre-register routines in Meditech and any other referral platform utilized by the CAAT team (i.e., Referral Manager)
And ad hoc duties as assigned that fall within scope of the CAAT team

Knowledge/Skills/Abilities/Expectations

Team player, able to communicate and demonstrate a professional image/attitude
Excellent oral and written communication and interpersonal skills
Strong computer skills with both standard and proprietary applications
Data entry with attention to detail
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Communicates and demonstrates a professional image/attitude for patients, families, clients, coworkers and others
Adheres to policies and practices of ScionHealth
Must read, write, and speak fluent English
Must have good and regular attendance
Approximate percent of time required to travel: N/A

Qualifications

Education

High School Diploma or GED required
Associates or Bachelors Degree preferred
Preference towards a healthcare related area of concentration or be a licensed health care provider or equivalent experience.

Licenses/Certifications

None Required

Experience

Experience in a healthcare related area is preferred.
Work experience in post-acute care a plus.

Apply Now

Refine Your Search

patient experience manager jobs in philadelphia pa

Patient Access and Intake Coordinator- Remote

Manager Patient Access - Nazareth Hospital - (100% Work Onsite - Philadelphia, PA)

Patient Engagement Associate

Patient Services Associate

Patient Services Coordinator

Patient Services Associate - ED Registration - Hospital of the University of Penn Cedar - PT Days

Practice Manager

Patient Care Coordinator

FT New Patient Coordinator- Transplant Administration

Operations Manager - Social Work

Patient Services Associate - HUP

Medical Operations Manager/ Practice Manager

Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings

Office Manager of Research

Director of Patient Care Coordination

Program Manager Patient Engagement

Physical Therapist Clinic Manager

Home Health Administrator / Deputy

Psychologist

Nurse Practitioner

I want to receive the latest job alert for patient experience manager in philadelphia pa

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