JOB DESCRIPTION
Position Title: Philly Home Medical Case Manager (12-8pm)
Reporting To: Philly Home Medical Case Management Supervisor
Department: Harm Reduction Medical Services
Status: Full Time Position, with benefits
Organizational Overview: Prevention Point Philadelphia (PPP) is a multi-service public health organization dedicated to protecting the health and welfare of the homeless, drug users, sex workers, and the uninsured. PPP works to provide safe and humane alternatives to the war on drugs, working to reduce the prevalence of HIV and Hepatitis C by linking people to the health resources they need. PPP meets people where they are, providing information and access to resources with dignity and respect. Using a harm reduction approach, PPP offers low-threshold, culturally sensitive, non-judgmental services to address the health and social service needs of people in Philadelphia. PPP promotes harm reduction through mobile medical care, sterile syringe exchange, referrals to social services, and comprehensive prevention case management services.
Program Overview:
Philly Home is a low-barrier shelter with multiple agencies coordinating services on site. The PPP Philly Home Medical Team is a multi-disciplinary team of Nurse Practitioners, Registered Nurses, and Medical Case Managers. The team provides Stabilization Primary Care, and medication for opioid use disorder (MOUD), and medical care coordination to participants residing on the shelter floor. The unit operates from a harm reduction lens, asking how the program can better fit individual recovery needs rather than how individuals can better fit the program.
Position Duties and Responsibilities:
· Work collaboratively with all members of the Prevention Point Philadelphia Team.
· Provide case management services in fast paced MOUD clinic.
· Thoroughly assess participant readiness for and appropriate modes of treatment using evidence-based assessment tools
· Conduct treatment, medication initiation and adherence discussions with participants at regularly scheduled STEP sessions.
· Engage participants in meaningful and frank discussions about risk behaviors, including overdose and return to use risk. Help STEP participants identify triggers and supports to use to address risk of returning to use.
· Refer and link participants to appropriate mental health services and encourage adherence to treatment/appointments.
- Conduct initial engagement, ASAM assessment and intake documentation.
- Work with clients to identify biopsychosocial goals, such as housing, legal assistance, mental health support, substance use treatment and medical treatment.
- Collect vitals and screen urine samples for individuals interested in receiving care.
· Coordinate appointments with external providers including but not limited to substance use treatment providers, mental health providers, primary and specialty medical care providers, and other resources identified during intake, treatment and goal plans.
· Engage clients in meaningful discussions about risk behaviors, from a harm reduction philosophy, including overdose and relapse risk.
· Work with supervisor to ensure COE compliance, meeting metrics and quality standards
· Facilitate referrals to social work services for individuals not connected to the other Navigation services at PPP & ensure documentation of linkages to services.
· Attends and completes all required trainings.
· Completes review of all ASAM, BARC-10, Social Determinants of Health, biopsychosocial assessments, and suicide screening.
· Keep accurate and comprehensive documentation in electronic health record. Submit documentation in a timely fashion.
· Completes initial care management plans with participants and ensures updated care plans are maintained.
· Responsible for delivering comprehensive integrated services, encompassing testing, PrEP navigation, and HIV/HCV case management.
· Remain flexible and undertake additional tasks as directed by the supervisor.
· Shifts will mostly be 12-8pm, but occasionally adjusting to 10am-6pm, or 8am-4pm based on coverage needs.
Minimum Qualifications and Preferred Skills:
· Knowledge of clinical documentation preferred
· ASAM certification preferred
· Ability to use harm reduction approach with staff and participants
· Must be able to document data in electronic health record database
· Ability to work independently and as part of a team
· Fluency in English and Spanish (preferred)
· Bachelor’s Degree in human service related field or equivalent of at least 1 year work experience in case management or care coordination
· Knowledge and experience of social service resources with an understanding of behavioral health issues
· Knowledge of and experience working with persons experiencing homelessness, substance use, and mental health issues
· Commitment to a harm reduction philosophy including meeting people where they are and creating a safe, non-judgmental environment
Other Requirements:
· This position includes the normal physical demands of a community-based health program, including lifting/moving up to 25lbs, bending, and carrying. Other physical requirements may include walking and standing for long periods and sitting for up to 30 minutes
· This position may include travel to outreach locations within Philadelphia, and working evenings
· This position is exempt from the overtime provisions of the Fair Labor Standards Act
Job Type: Full-time
Pay: $44,000.00 - $49,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
