Top 258 Remote medical Jobs in Philadelphia Pa

Patient Engagement Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Computer skills
- Tuition reimbursement
Quick Apply
Patient Access Navigator II (REMOTE OVERNIGHTS)
Cooper University Hospital —Cherry Hill, NJ
- $21 - $33 an hour
- Overnight shift
- Remote
- Bilingual
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
3d
Remote Clinical Coordinator
Qureos Inc —Philadelphia, PA
- Part-time
- Remote
- Nursing
- Medical office experience
- HIPAA
5d
Client Success Associate - Remote
Care Options for Kids —Bensalem, PA
- $23 - $25 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
10d
Care Navigator
Axia Women's Health —Upper Providence Township, PA
- Remote
- Computer literacy
- Writing skills
- HIPAA
- Health savings account
- Disability insurance
Customer Service Representative I
Versant Health —Philadelphia, PA
- $16.50 - $17.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
7d
Insurance Coordinator II | HomeHealth
Christiana Care Health Systems —Wilmington, DE
- $19.84 - $29.76 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
Enrollment Specialist
Daymark Health —Philadelphia, PA
- $60,000 - $70,000 a year
- Monday to Friday
- Remote
- Mid-level
- 3 years
- Communication skills
- Health insurance
Quick Apply
13d
Managed Care Financial Services Assistant
Penn Medicine —Philadelphia, PA
- Monday to Friday
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Health Coach RN - remote (PA/NJ/DE)
Independence Blue Cross —Philadelphia, PA
- Full-time
- Remote
- Nursing
- RN License
- Computer literacy
Facility, Inpatient and Outpatient Coding Tech
Children’s Hospital of Philadelphia —Philadelphia, PA
- $37.99 - $42.73 an hour
- 8 hour shift
- Remote
- Research
- Mid-level
- Children
Quick Apply
Patient Services Specialist
Cencora —Conshohocken, PA
- $34,000 - $62,370 a year
- Full-time
- Remote
- Microsoft Word
- Writing skills
- Research
- Paid parental leave
- Health insurance
Billing Representative
Trident Care —Horsham, PA
- $18 an hour
- Remote
- Microsoft Excel
- Computer literacy
- 3 years
Credentialing and Licensure Specialist
Upward Health —Philadelphia, PA
- Remote
- Mid-level
- Databases
- Organizational skills
Quick Apply
5d
Patient Service and Sales Representative
Advanced RX —Fort Washington, PA
- $20 - $21 an hour
- Full-time
- Remote
- Computer skills
- 2 years
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
10d
Burn Registrar
Q-Centrix —Norristown, PA
- $30 - $32 an hour
- Full-time
- Remote
- Anatomy knowledge
- Mid-level
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
Patient Access and Affordability Operations Manager
Cencora —Conshohocken, PA
- $73,600 - $147,290 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
7d
TVT/LAAO Data Abstractor:Part Time
Carta Healthcare —Philadelphia, PA
- $28 - $32 an hour
- Part-time
- Remote
- US work authorization
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Quality Assurance Specialist- Part Time
S1 Medical —Chadds Ford, PA
- $20 - $22 an hour
- Part-time
- Remote
- Mid-level
- Communication skills
Quick Apply
3d
Pharmacy Technician (PACE) - Accredo - Remote, TN, IN, FL & PA
The Cigna Group —Philadelphia, PA
- Online Application
- Remote
- Basic math
- Research
- High school diploma or GED
- Health insurance
- Dental insurance

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Patient Engagement Associate

Penn Medicine -
Philadelphia, PA

Quick Apply

Job Details

Full-time

Benefits

Tuition reimbursement

Qualifications

High school diploma or GED

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity/Unit: CPUP - Access Center - Various Departments

Location: Remote

Shift: Full Time - Day Shift; Monday-Friday from 7am and 6pm; depending on the departments you are paired with

Summary:

The Access Services Associate (ASA) is a call center-based customer service position supporting Penn Medicine ambulatory practices. This phone based, high volume role supports several types of patient interactions including registration, appointment scheduling, referrals and pre-authorizations. The position requires superior and compassionate customer service skills with a focus on Productivity to satisfy financial and operational targets of the Health System. This is primarily a Work from Home position This position requires the agent to learn and execute several protocols for a limited number of UPHS Departments.

Responsibilities:

Strives to understand and anticipate patient needs to improve the patient encounter and overall Penn Medicine experience, manages service recovery efforts when needed, enlisting management assistance as appropriate.
Answer phones supporting Access Center SL goals and follow department protocols to manage patient requests. Communicate patient need by thoroughly completing encounter documentation, taking detailed notes and route appropriately through EMR.
Complete call processing in an efficient manner; remain aware of call volumes and Service Level performance (when notified); work as part of the team to handle the call volumes.
Schedule patient appointments by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and as needed, offering alternative and canceling/rescheduling appointments.
Communicates with patients by using the AIDET model (Acknowledge, Introduce, Duration, Explanation and Thank You) and keeps manager aware of potential issues as they arise.
Issues referrals for patients as required and as per protocol.
Maintain knowledge of basic medical terminology, Computer and EMR skills.
Ensure patients are well prepared for their visit by accurately scheduling with the appropriate physician and specialty. Accurately communicate and set patient expectations in a clear, empathetic manner to help ensure they arrive for their appointment with all pertinent information and care coordination (medical records, test results, referrals, copays). In addition, patients will be provided information on directions, parking and building navigation.
Coordinates clinical and administrative aspects of the new patient scheduling encounter.
May Assist with some Computer and System setup for Telemed Patient.
Explain the functionality on the MyPennMedicine App.
Perform within the expected outcome of the Automated Call Distribution (ACD) environment.
Solves telephone issues and timely reports problems related to volume to manager.
Follow established downtime procedures for registration.
As needed: assist with coverage of POS and Pre-Processing Areas, create/mail new patient packets, appointment ‘bumping’, wait list scheduling, resource scheduling, and team scheduling.
Financial:
Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral.
Validates patient demographic/insurance information and/or registers new patients into EMR using established protocols
Other/Regulatory
Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.)
Flexible and readily adopts new processes and engages in practice operation changes.

Education or Equivalent Experience:

H.S. Diploma/GED (Required)
3+ years medical office experience, or customer service experience is preferred.
A degree may be considered in lieu of experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Quick Apply

Refine Your Search

remote medical jobs in philadelphia pa

Patient Engagement Associate

Patient Access Navigator II (REMOTE OVERNIGHTS)

Remote Clinical Coordinator

Client Success Associate - Remote

Care Navigator

Customer Service Representative I

Insurance Coordinator II | HomeHealth

Enrollment Specialist

Managed Care Financial Services Assistant

Health Coach RN - remote (PA/NJ/DE)

Facility, Inpatient and Outpatient Coding Tech

Patient Services Specialist

Billing Representative

Credentialing and Licensure Specialist

Patient Service and Sales Representative

Burn Registrar

Patient Access and Affordability Operations Manager

TVT/LAAO Data Abstractor:Part Time

Quality Assurance Specialist- Part Time

Pharmacy Technician (PACE) - Accredo - Remote, TN, IN, FL & PA

I want to receive the latest job alert for remote medical in philadelphia pa

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