Top 924 Support analyst Jobs in Philadelphia Pa

Litigation Support Analyst
MONTGOMERY MCCRACKEN WALKER & RHOADS, LLP —Philadelphia, PA
- $38 - $43 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Computer Science
- Profit sharing
- Wellness program
Quick Apply
Quality Control Analyst I
Polysciences, Inc. —Warrington, PA
- $59,200 - $69,800 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Bachelor's degree
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Junior Quantitative Support Analyst
Forefront Analytics —West Conshohocken, PA
- $70,000 - $80,000 a year
- Full-time
- Computer Science
- Office
- Finance
- Health insurance
- Dental insurance
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13d
Neuroimaging Data Analyst Junior
University of Pennsylvania —Philadelphia, PA
- $26.66 - $33.00 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Background Check Investigations Analyst
Control Risks —Malvern, PA
- $70,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- AD&D insurance
- Health insurance
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Quality Assurance Analyst (Remote)
Patriot Growth Insurance Services —Fort Washington, PA
- $70,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Laboratory Network Analyst III (FT, Days)
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- System design
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
8d
Technical Analyst
Arcadia University —Glenside, PA
- Full-time
- Background check
- Mid-level
- Office
- Tuition reimbursement
- Retirement plan
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9d
Index Client Services Analyst
NASDAQ —Philadelphia, PA
- $65,000 - $114,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Paid parental leave
- Employee stock purchase plan
Research Analyst I
Temple University —Philadelphia, PA
- $41,250 - $56,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Master's degree
- SQL
- Paid holidays
- Health insurance
Remote Assistive Technology Support Analyst
Merakey —Lafayette Hill, PA
- Up to $23 an hour
- On call
- Remote
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
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9h
Epic Application Analyst
Penn Medicine —Philadelphia, PA
- 8 hour shift
- Mid-level
- Office
- 3 years
- Tuition reimbursement
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Application Analyst (Associate or Mid)
Penn Medicine —Philadelphia, PA
- Monday to Friday
- Research
- Mid-level
- 3 years
- Tuition reimbursement
Quick Apply
11d
ANALYST, FINANCIAL SYSTEMS I
Orbis, Inc. —Philadelphia, PA
- Bachelor's degree
- Entry level
- Under 1 year
Data Analyst
BrainDo —Philadelphia, PA
- Email
- Writing skills
- Research
- Analysis skills
URBN Desktop Analyst
URBN —Philadelphia, PA
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
7d
Business Systems Support Analyst
Allan Myers, Inc —Worcester, PA
- Full-time
- Computer Science
- Research
- Mid-level
Behavioral Health Analyst
Administrative Office of PA Courts —Philadelphia, PA
- $61,926 - $75,020 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Business Ops/PMO Analyst
HCLTech —Philadelphia, PA
- $92,000 a year
- Mid-level
IT Support Analyst
Abzena Inc. —Bristol, PA
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
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Litigation Support Analyst

MONTGOMERY MCCRACKEN WALKER & RHOADS, LLP
Philadelphia, PA

Quick Apply

Job Details

Full-time
$38 - $43 an hour

Benefits

Profit sharing
Wellness program
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Teamwork
Microsoft Excel
Employee relationship building
Bachelor's degree
Attention to detail
Problem-solving

Full Job Description

About the Role

We are seeking a skilled Litigation Support Analyst to join our Philadelphia team. In this role, you will serve as the primary point of contact for our legal staff, providing expert support within the firm’s litigation technology environment. You will manage data and information requests, respond to support tickets, and deliver hands-on assistance via phone, email, and in-person interactions. This hybrid position offers an excellent opportunity to work at the intersection of law and technology. This position reports to the Director of Information Technology

What You'll Do

· Support attorneys throughout the full case lifecycle—from initial complaint and data collection through discovery, pleadings, pretrial motions, trial support, and post-trial activities.

· Advise attorneys on whether cases are suitable for coding and imaging, considering budget, timelines, and resource constraints.

· Evaluate and recommend in-house or cloud-based database solutions that best meet case and client needs.

· Define coding requirements for vendor-managed databases by collaborating with attorneys, paralegals, and vendors to develop written instructions and coding rules. Design forms and fields for in-house databases and supplemental database fields as needed.

· Coordinate with paralegal staff to manage the flow of discovery documents between the firm and external coding/imaging vendors.

· Serve as the primary point of contact for evaluating and selecting coding/imaging vendors, acting as liaison between vendors and the firm, and ensuring quality through sampling and quality control measures.

· Import data and images from external vendors; export data sets and production sets as required.

· Load transcripts and depositions into databases, ensuring all documents conform to current standards and resolving formatting issues or corrupted lines.

· Troubleshoot and resolve technical issues related to database and imaging software for all staff.

· Create and maintain end-user documentation and training materials.

· Perform light programming tasks including Excel formulas, charts, and data manipulation using bulk text editors.

· Stay current on emerging trends, technologies, and products in the litigation support and legal technology space.

· Travel to satellite offices as needed for special projects, new office coordination, or coverage support (travel limited to approximately 15%).

What We're Looking For

· Bachelor's Degree in Computer Science or a related field, or six (6+) years of equivalent work experience.

· Prior legal desktop support experience preferred; familiarity with legal practice applications.

· Proficiency with Windows 11 in a corporate environment, Azure Virtual Desktop (AVD), Azure/Active Directory, iManage Work/Cloud Document Management System, Microsoft 365 Suite, and Tungsten (Kofax) PDF applications.

· Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.

· Familiarity with file-sharing platforms such as ShareFile or similar tools.

· Hands-on experience with litigation support platforms including iPro Eclipse, Relativity, DISCO, and Thomson Case Notebook/TimeLine.

· Experience with courtroom presentation software such as OnCue, Sanction, or Trial Director.

· Proficiency in Bates labeling documents using PDF applications.

· Foundational knowledge of database concepts with working experience in Microsoft Access and SQL Server.

· Basic understanding of Artificial Intelligence and its applications to litigation support tools.

· Strong interpersonal and relationship-building skills.

· Deep understanding of attorney-client privilege and commitment to confidentiality.

· Excellent written and verbal communication skills.

· Understanding of organizational goals and ability to align work accordingly.

· Strong analytical and problem-solving abilities with keen attention to detail.

· Self-motivated and self-directed, with the ability to prioritize and execute tasks effectively in a fast-paced environment.

· Proven success working collaboratively in team-oriented environments.

· Strong customer-service orientation with a focus on delivering exceptional support.

· Willingness to participate in weekly IT team meetings and provide regular project status updates.

Work Environment

· Ability to multitask and prioritize effectively in a dynamic legal environment.

· Availability for occasional on-call support during evenings and weekends.

· Occasional travel to satellite offices and trial locations (approximately 10%).

· Ability to lift and transport moderately heavy equipment, including computers and peripherals.

Pay: $38.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid sick time
Paid time off
Profit sharing
Vision insurance
Wellness program

Work Location: Hybrid remote in Philadelphia, PA 19103

Quick Apply

Refine Your Search

support analyst jobs in philadelphia pa

Litigation Support Analyst

Quality Control Analyst I

Junior Quantitative Support Analyst

Neuroimaging Data Analyst Junior

Background Check Investigations Analyst

Quality Assurance Analyst (Remote)

Laboratory Network Analyst III (FT, Days)

Technical Analyst

Index Client Services Analyst

Research Analyst I

Remote Assistive Technology Support Analyst

Epic Application Analyst

Application Analyst (Associate or Mid)

ANALYST, FINANCIAL SYSTEMS I

Data Analyst

URBN Desktop Analyst

Business Systems Support Analyst

Behavioral Health Analyst

Business Ops/PMO Analyst

IT Support Analyst

I want to receive the latest job alert for support analyst in philadelphia pa

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