Top 16 technical support manager Jobs in philadelphia pa

Program Manager/Training Lead
Contact Government Services, LLC —Philadelphia, PA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Training Lead-Truss
Alpine —Philadelphia, PA
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
7d
IT Technical Support Supervisor
Rhoads Industries, Inc. —Philadelphia, PA
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid time off
- 401(k) matching
Quick Apply
Project Manager -Incident Management
Tata Consultancy Services —West Chester, PA
- $100,000 - $110,000 a year
- Management
- Computer Science
- Bachelor's degree
Manager, Sales and Customer Service
Macy’s —Cherry Hill, NJ
- $61,930 - $103,070 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
5d
Venue Technology Supervisor - Freedom Mortgage Pavilion
Legends Global —Camden, NJ
- $18 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
AI Solutions Manager
US Health Connect —Fort Washington, PA
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
Revenue Cycle Training Lead
Temple University Health System —Philadelphia, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Onshore Oracle Field Service Lead
Deloitte —Philadelphia, PA
- $125,000 - $155,000 a year
- Full-time
- Oracle
- Computer Science
- 3 years
Customer Service Manager
PetroChoice —King of Prussia, PA
- Full-time
- Microsoft PowerPoint
- 5 years
- Word processing
Group Lead - Mechanical Desk - Mobility Customer Services
Siemens —Wilmington, DE
- $112,200 - $131,886 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Salesforce
- Commuter assistance
- Health savings account
Customer Service Manager
Moove NA Distribution LLC —King of Prussia, PA
- Full-time
- Microsoft PowerPoint
- 5 years
- Word processing
Quick Apply
Delivery Consultant, Workday TECH Extend Lead
Deloitte —Philadelphia, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
1d
Customer Success Manager, Robotics Technical Services
Amazon.com Services LLC —Wilmington, DE
- $124,700 - $177,600 a year
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
- AD&D insurance
- Health insurance

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Senior MRI Clinical Support Specialists
Immediate Healthcare Solutions —Philadelphia, PA
Associate degree in Radiologic Sciences or related field. *ARRT certification with current MRI credentials (or equivalent)*.
From $140,000 a year
Quick Apply
8d
Technical Services Specialist - Inside Field Service Technician
Universal Atlantic Systems —Paoli, PA
Create, update, and maintain technical instructions/manuals to be used by internal departments and field technicians.
Quick Apply

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Program Manager/Training Lead

Contact Government Services, LLC -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$180,000 - $200,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Content project management
Program design
Team supervision
Online learning activities
Collaborating with government agencies
Team scheduling
Online learning curriculum development
Supervising experience
Bachelor's degree
Corporate training program coordination
Instructor-led training (training delivery method)
Leading team collaboration initiatives
E-learning platforms
Online education instructional development
Educational content composition projects

Full Job Description

Program Manager/Training Lead

Employment Type: Full Time

Department: Project Management

Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Review draft Training Plans and collaborate with the transformation readiness team to finalize.
Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.
Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.
Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.
In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.
Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made.

Qualifications:

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
Minimum of 5 years’ experience developing training for clients
Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
Bachelor’s degree in a relevant field required
Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes
Experience with Salesforce preferred
Must have experience using Adobe Captivate for training development
Ability to obtain a Public Trust clearance.
Must be a United States citizen.

Our commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [email protected]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

technical support manager jobs in philadelphia pa

Program Manager/Training Lead

Training Lead-Truss

IT Technical Support Supervisor

Project Manager -Incident Management

Manager, Sales and Customer Service

Venue Technology Supervisor - Freedom Mortgage Pavilion

AI Solutions Manager

Revenue Cycle Training Lead

Onshore Oracle Field Service Lead

Customer Service Manager

Group Lead - Mechanical Desk - Mobility Customer Services

Customer Service Manager

Delivery Consultant, Workday TECH Extend Lead

Customer Success Manager, Robotics Technical Services

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