Top 5 Theater usher Jobs in Philadelphia Pa

Part-Time Usher
KIMMEL CENTER INC. —Philadelphia, PA
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Ability to walk for extended periods
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Part-Time Usher
Ensemble Arts Philly —Philadelphia, PA
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Ability to walk for extended periods
Guest Services - TLA
Live Nation —Philadelphia, PA
- Part-time
- Experience working with individuals with disabilities
- Ability to lift 50 pounds
- US work authorization
Theatre Team Member
Cinemark USA, Inc. —Philadelphia, PA
- $14.00 - $14.85 an hour
- Part-time
- English
- Ability to lift 50 pounds
- 16+ years old
- Health insurance
- Paid time off
Quick Apply

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Part-Time Usher
Ensemble Arts Philly —Philadelphia, PA
POEA strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers…
Part-Time Usher
KIMMEL CENTER INC. —Philadelphia, PA
POEA strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers…
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Theatre Team Member
Cinemark USA, Inc. —Gahanna, OH
Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Must be at least 16 years of age.
$12.00 - $13.50 an hour
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Part-Time Usher

KIMMEL CENTER INC.
Philadelphia, PA

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Job Details

Part-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Title: Usher

Department: Audience Experience
Reports to: Guest Services Manager

Summary:

The Philadelphia Orchestra and Ensemble Arts Philly is seeking an upbeat, customer service-oriented individual who thrives in a fast-paced performing arts environment. Ushers assigned to the Academy of Music, Miller Theater, or Kimmel Center will work a variety of events in their own building and may have the opportunity to work at the other two venues. As the first line of interaction with our audience members, the ushers are responsible for collecting admission tickets and passes, showing audience members to their seats, handing out playbills, stuffing programs, searching for lost articles, and providing audience members with directions.

Essential Functions:

Provide exceptional customer service
Greet audience members attending entertainment events
Support the Philadelphia Orchestra and Ensemble Arts Philly mission and our customer service common purpose
Count and record number of tickets collected and examine tickets or passes to verify authenticity
Assist audience members in finding seats, lighting the way with flashlights, if necessary
Aid with audience members’ special needs, including helping those with wheelchairs
Provide information about the building
Guide audience members to exits or provide other instructions or assistance in case of emergency or evacuation
Maintain order and ensure adherence to safety rules
Settle seating disputes or help solve other audience concerns
Distribute programs to audience members
Stuff programs with marketing materials and/or program information
Search for lost articles
Other duties as assigned

Education/Experience:

High School diploma or equivalent required
Excellent customer service skills
Prior experience providing customer service in a busy environment
Theater or performing arts experience preferred
Ability to deal with Guests in a gracious, informed, and respectful manner
Excellent communication skills
Ability to problem solve under pressure
Must be 18 or older

Environment, Physical demands and other conditions:

Availability to work a varied schedule including daytime, evenings, weekends, and holidays as performance schedule requires
Availability to commit to working 65% of shifts in assigned building
Responsible for maintaining individual schedule, which requires access to a personal smart phone or computer
Ability to stand/walk for long periods of time up to five (5) hours
Ability to comfortably navigate multiple levels of the venue, including upper balconies, stairs, and elevated seating areas, is required.
This is a union (I.A.T.S.E. Local B29) position
A uniform will be provided if usher maintains Regular status
Must be able to attend orientation and training sessions

Resume and cover letter required.

About The Philadelphia Orchestra and Ensemble Arts Philly

The Philadelphia Orchestra and Ensemble Arts Philly (POEA) bring together one of the world’s preeminent orchestras with the iconic venues that have anchored Philadelphia’s cultural life for nearly 170 years. As owner and operator of the Academy of Music, Miller Theater, and the Kimmel Center for the Performing Arts, and the programming partner for the historic Forrest Theatre, POEA serves as a cornerstone of the city’s artistic and civic identity, welcoming one million people annually to a vibrant constellation of stages across Center City. Representing both the world-renowned Philadelphia Orchestra and a dynamic roster of resident partners and visiting artists, POEA presents more than one-thousand events annually that represent a wide range of programming, including Broadway, classical, comedy, theater, jazz, dance, and family presentations, reflecting and serving the breadth of the region’s communities. Through innovative programming, robust educational initiatives, deep commitment to diverse communities, and expanding digital platforms, POEA acts as a convener and civic partner—bringing people together, fostering dialogue, and creating an expansive, inclusive future for the arts in Philadelphia and beyond.

The Philadelphia Orchestra and Ensemble Arts is an equal opportunity employer. All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, ethnicity, veteran or disability status. Employees are expected to be able to perform the essential duties and responsibilities of this position, with or without job modification/reasonable accommodation. If an employee believes a job modification/reasonable accommodation is needed, please contact Human Resources so that a review can be conducted. POEA strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act, and other related federal, state, and local laws.

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