Top 27 Workforce development manager Jobs in Philadelphia Pa

Retention Case Manager
GREATER PHILADELPHIA URBAN AFFAIRS —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
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Workforce Development Manager - MDO - Transportation and Infrastructure
City of Philadelphia —Philadelphia, PA
- $75,400 - $94,000 a year
- Weekends as needed
- Research
- Office
- Bachelor's degree
- Wellness program
- Paid parental leave
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15h
Program Manager Career Action Team, Skills Initiative
University City District —Philadelphia, PA
- From $70,000 a year
- Full-time
- Classroom
- Mid-level
- Office
- Disability insurance
- Health insurance
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Case Manager-MCC
Public Health Management Corporation —Philadelphia, PA
- Part-time
- Addiction Medicine
- Writing skills
- Mid-level
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Talent & Workforce Consulting Manager - Utilities
Accenture —Philadelphia, PA
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Workforce Case Manager
Xiente —Philadelphia, PA
- $40,000 - $45,000 a year
- Bilingual
- Background check
- Mid-level
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8d
Healthcare Workforce Advisory Senior Manager
Accenture —Philadelphia, PA
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Organization Change Senior Manager - Energy
Accenture —Philadelphia, PA
- Full-time
- Travel
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Talent Strategy Senior Manager - Utilities
Accenture —Philadelphia, PA
- $122,700 - $338,300 a year
- Full-time
- Travel
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Placement Counselor Supervisor
JEVS Human Services —Philadelphia, PA
- $51,000 - $60,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Mid-level
- Commuter assistance
- Paid holidays
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4d
Organizational Change Manager - Utilities
Accenture —Philadelphia, PA
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Organizational Change Senior Manager – Utilities
Accenture —Philadelphia, PA
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Talent & Workforce Consulting Manager - Insurance
Accenture —Philadelphia, PA
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
7d
A2V Support Case Manager
Jewish Family And Children's Service of Greater Philadelphia —Philadelphia, PA
- $48,640 - $50,586 a year
- Weekends as needed
- Hybrid work
- Master of Social Work
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
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Account Manager Workforce Learning Solutions, Healthcare Vertical
Rowan University —Glassboro, NJ
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
4d
Case Manager
Veterans Multi-Service Center, Inc. —Philadelphia, PA
- $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
4d
CCV Case Manager - Bilingual (Spanish / English)
Archdiocese of Philadelphia —Philadelphia, PA
- Weekends as needed
- Background check
- Spanish
- English
Intensive Case Manager - Gloucester
Diocese of Camden —Sicklerville, NJ
- $45,000 - $48,900 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Talent & Workforce Consulting Manager, Chemicals & Natural Resources
Accenture —Philadelphia, PA
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources
Accenture —Philadelphia, PA
- $122,700 - $338,300 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance

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workforce development manager jobs near philadelphia pa

Retention Case Manager

GREATER PHILADELPHIA URBAN AFFAIRS -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Client relationship development
High school diploma or GED
Data management
CRM system proficiency

Full Job Description

Everybody Builds is a nonprofit organization launched in early 2023 designed to diversify the construction industry in Philadelphia. Working in partnership with the region’s leading developers, property owners, contractors, trade associations and unions, we align market opportunities with workforce development, preparing diverse workers and workers to play a central role in the city’s growth.

About the Role

The Retention Case Manager (RCM) is a full-time, mission-critical role within Everybody Builds’ workforce programming team. This position is at the heart of our supportive services, a program designed to reduce attrition and build long-term success for early-stage union apprentices, with a particular focus on first-generation tradespeople and graduates of pre-apprenticeship programs (WINC, CARP, SSSPAP, YOACAP, Rebuild, and others).

The RCM provides direct, 1-on-1 case management and coordinates the supportive services, stipend disbursements, and wraparound resources that help apprentices overcome barriers before they become reasons to leave the trades. This role also serves as a key relationship manager, maintaining consistent, professional communication with union partners, contractors, employers, and community-based service providers on behalf of program participants and Everybody Builds.

This is a relationship-driven, detail-oriented role for someone who brings both warmth and structure to their work. We are looking for someone equally comfortable building trust with an apprentice navigating hardship and presenting a progress update to a union business agent.

Key Responsibilities

Case Management & Supportive Services

Conduct structured intake assessments with each enrolled apprentice to identify barriers related to transportation, housing, childcare, financial hardship, health care access, and more.
Develop and actively manage Individual Support Plans (ISPs) for each participant, with clearly defined short-term and long-term goals, anticipated challenges, and planned interventions.
Provide regular (biweekly) 1-on-1 check-ins—in person or virtual—to monitor progress, update support plans, and course-correct as needed.
Respond promptly to crisis situations (e.g., eviction risk, loss of childcare, domestic violence) by connecting participants to appropriate emergency resources and partners or providing direct emergency relief.
Coordinate warm referrals to local social service providers, including housing support, food assistance, mental health care, and other wraparound services.
Develop and strengthen partnerships with supportive services providers to ensure robust referral network.

Supportive Services Disbursement & Tracking

Administer direct financial supports to participants, including stipends and emergency assistance for essential needs such as work gear, tools, transportation, childcare, and basic necessities.
Manage the disbursement process from start to finish—verifying eligibility, processing requests, coordinating with admin/finance, and maintaining clear records for each transaction.
Track all supportive services in Salesforce, ensuring accurate, timely, and consistent documentation of service type, amount, participant, and outcomes.
Monitor available supportive services funding and flag any capacity or allocation concerns to program leadership in advance.

Data Management & Reporting

Maintain complete and up-to-date participant records in Salesforce, including intake data, ISP notes, communication and service logs, touchpoint summaries, and outcome milestones.
Generate regular reports on key program metrics including retention rates, service utilization, workshop attendance, and stakeholder engagement—supporting grant reporting and internal evaluation.
Identify and surface patterns in participant needs and barriers to inform program improvements and future pilot design.
Participate in internal team debriefs and contribute to continuous quality improvement processes.

Communication & Relationship Management

Serve as a consistent, trusted point of contact for all apprentices throughout their participation in the program.
Build genuine, professional relationships with participants grounded in respect, empowerment, and accountability.
Develop and facilitate monthly peer support groups and educational workshops (curriculum development, scheduling, materials, presenter coordination, participant outreach, follow-up).
Support participant recruitment by assisting with outreach, orientation, and onboarding activities in coordination with the Manager of Workforce Programs.
Serve as the primary day-to-day liaison between Everybody Builds and program partners, including trade unions, apprenticeship programs, contractors, and employers.
Attend and help coordinate monthly trade-specific check-ins, bringing participant progress updates and flagging emerging barriers or needs—while maintaining appropriate confidentiality.
Attend and contribute to quarterly collaborative working group meetings alongside union business agents, contractor representatives, and community partners.
Maintain proactive, professional communication with external stakeholders, ensuring partners remain informed, engaged, and aligned with program goals.
Support the renewal of MOUs, referral agreements, and partner commitments as needed.

Education and Experience

Minimum 2–3 years of experience in case management, social services, workforce development, or a related field.
Demonstrated ability to build trust and maintain professional relationships with diverse populations, including individuals facing significant life barriers.
Strong organizational skills with experience managing multiple cases or projects simultaneously.
Experience with or ability to quickly learn Salesforce or other case management/data tracking platforms.
Comfortable navigating and communicating across multiple stakeholder types—from program participants to union representatives to nonprofit partners.
High School diploma or equivalent required; Associate’s or Bachelor’s degree in social work, human services, public health, or a related field preferred.

Preferred

Experience working in or with the construction trades, apprenticeship programs, or blue-collar industries.
Familiarity with Philadelphia’s workforce development ecosystem, social service landscape, and/or union structure.
Experience facilitating or co-facilitating workshops or group programming.

Compensation & Benefits

Annual salary starting at $55,000-$65,000 dependent on education, relevant experience, and abilities.
Hybrid position with regular attendance in office, at in-person meetings and after-hours events required.
Competitive benefits package including:
Medical, Dental, and Vision
Short-term Disability (STD)
Long-term Disability (LTD)
Employee Assistance Program (EAP)
403(b) Retirement Plan
Life Insurance
Supplemental Life Insurance
Flexible Spending Accounts
PTO and 14 Holidays per year

Quick Apply

Refine Your Search

workforce development manager jobs in philadelphia pa

Retention Case Manager

Workforce Development Manager - MDO - Transportation and Infrastructure

Program Manager Career Action Team, Skills Initiative

Case Manager-MCC

Talent & Workforce Consulting Manager - Utilities

Workforce Case Manager

Healthcare Workforce Advisory Senior Manager

Organization Change Senior Manager - Energy

Talent Strategy Senior Manager - Utilities

Placement Counselor Supervisor

Organizational Change Manager - Utilities

Organizational Change Senior Manager – Utilities

Talent & Workforce Consulting Manager - Insurance

A2V Support Case Manager

Account Manager Workforce Learning Solutions, Healthcare Vertical

Case Manager

CCV Case Manager - Bilingual (Spanish / English)

Intensive Case Manager - Gloucester

Talent & Workforce Consulting Manager, Chemicals & Natural Resources

Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources

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