Top 11 Airline ticket agents Jobs in Phoenix, Az

Customer Service Agent
ADVANCED AIR LLC —Phoenix, AZ
- $16 an hour
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- 401(k) matching
Quick Apply
5d
Airline Passenger Service Agent, PHX -Open Availability Required
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Phoenix, AZ
- $17 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- Pass drug screening
Off-Site Airline Check-in Agent
Metropolis Technologies —Phoenix, AZ
- From $15 an hour
- Part-time
- Basic math
- Criminal background check
- US work authorization
- Paid training
- Disability insurance
3d
Group Air Agent - Dedicated
ADTRAV Travel Management —Phoenix, AZ
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Government Travel Consultant
ADTRAV Travel Management —Phoenix, AZ
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
13d
Bilingual Customer Service Cashier (Phoenix AZ)
Autobuses Ejecutivos —Phoenix, AZ
- $17 an hour
- Weekends as needed
- Conflict management
- Entry level
Quick Apply
Lead Agent, Passenger Service
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Phoenix, AZ
- $17 an hour
- Weekends as needed
- Sales
- Writing skills
- Mid-level
Passenger Service Agent - Westjet Airlines
Alliance Ground International —Phoenix, AZ
- $18 an hour
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Gate Agent (Full-Time)
Piedmont Airlines, Inc. —Phoenix, AZ
- $15.25 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Customer service
- Paid training
- Paid holidays
Quick Apply
3d

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Airport Agent - Baggage Service Office
Envoy Air Inc. —Columbus, OH
Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role.
$17 an hour
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. 18 years of age or older.
$16 an hour
Quick Apply

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Customer Service Agent

ADVANCED AIR LLC
Phoenix, AZ

Quick Apply

Job Details

Full-time
$16 an hour
5 days ago

Benefits

Paid time off
401(k) matching

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

Description:

Customer Service Agent

Job Type: Full-time

Location: Phoenix, AZ

FLSA: Non - Exempt

Who we are:

Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter.

Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 13 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth.

Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities.

About the Role and about You:

We are actively in search of a Customer Service Agent to support our operations at Phoenix Sky Harbor International Airport! This position is 100% on-site, so being based in the Phoenix, AZ area is a must. Customer Service Agents work in fast-paced environment, and should be comfortable working in any weather, including rain, snow and heat.

What you will do:

Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional manner;
Answer telephone to provide information, resolve problems or complaints, and assist as needed;
Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service;
May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets;
Communicate to customers when a flight has been delayed or cancelled and work to re-accommodate them according to company policy
Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, assisting passengers as needed.
Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers.
Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone;
Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning;
Transport passengers via shuttle or van as required;
Oversee passenger unloading of firearms in accordance with training, policy, and TSA where required;
Maintain Advanced Air brand standards and consistency in the ground experience.
Identify opportunities to improve customer experience and increase satisfaction;
Maintain positive customer relations at all times by using good judgment and the ability to multi-task;
Ensures FAA, TSA, Airlines & Airport regulations are followed at all times.
Will be required to obtain and maintain a Secured Identification Display Area (SIDA) badge for certain airports.
Additional duties as assigned by Supervisor.

Requirements:

What we are looking for:

Must have authorization to work in the U.S.
Must have valid Driver’s license and clean driving record
2+ Years of Customer Service Experience
Experience with Microsoft Office products including Outlook, Word and Excel
Excellent communication and problem-solving skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to work efficiently under time constraints / Must have valid Driver’s license and clean driving record
High School diploma or GED equivalent

Special Requirements:

May be required to push/ pull ground service equipment weighing approximately 5,000 lbs
May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports
Will be required to meet all local airport and TSA requirements
Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed
Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required

Tentative Schedule:

FT1

Sun: 1130 - 2000

Mon: OFF

Tue: OFF

Wed: 1000 - 1600

Thur: 0700 - 1630

Fri: 1000 - 1900

Sat: 1030 - 1900

FT2:

Sun: 1200 - 2000

Mon: OFF

Tue: OFF

Wed: OFF

Thur: 0800 - 1630

Fri: 0430 - 1530

Sat: 0730 - 1600

Why you should work with us:

We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits:

Competitive salary
PTO and Sick Time (PTO provided to full time employees)
Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest
401k plan with dollar-for-dollar employer match up to 4%

FYI:

We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to come sit at our tables and fly our planes.

Lastly, in this role you may be exposed to fumes, dust, loud noises, outdoor weather conditions and extreme temperatures, and altitudes higher than sea level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Quick Apply

Refine Your Search

airline ticket agents jobs in phoenix, az

Customer Service Agent

Airline Passenger Service Agent, PHX -Open Availability Required

Off-Site Airline Check-in Agent

Group Air Agent - Dedicated

Government Travel Consultant

Bilingual Customer Service Cashier (Phoenix AZ)

Lead Agent, Passenger Service

Passenger Service Agent - Westjet Airlines

Customer Service Gate Agent (Full-Time)

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