Top 495 Call center Jobs in Phoenix, Az

Training Facilitator - CCO - Phoenix
Capitol Bridge, LLC. —Phoenix, AZ
- $26.08 an hour
- Overtime
- Microsoft Excel
- Public speaking
- Mid-level
- Paid holidays
- Health insurance
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Call Center Phone Sales Representative
Provident Financial —Phoenix, AZ
- $80,000 - $200,000 a year
- Full-time
- Communication skills
- Entry level
- Time management
- Opportunities for advancement
Customer Care Representative
ATI Restoration, LLC —Phoenix, AZ
- $20 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
10d
Inbound Sales Consultant - AZ
Viking Cruises US —Arizona
- $80,000 - $190,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- 5 years
- Senior level
- Paid training
- Employee stock purchase plan
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Banking Service Associate Professional
LPL Financial —Tempe, AZ
- $21.10 - $35.16 an hour
- Full-time
- PMP
- Mid-level
- Finance
- Health insurance
- Paid time off
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5d
Collections Representative (AZ, 8/10 Start Date)
Progressive Leasing —Glendale, AZ
- $17 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
4d
Intake Specialist I (AZ /Remote)
FreedomCare —Phoenix, AZ
- $20 - $23 an hour
- Call employer
- Remote
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
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6d
Customer Service Representative
CVS Health —Phoenix, AZ
- $17.00 - $28.46 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Experience Representative
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $15 - $18 an hour
- 8 hour shift
- Remote
- Spanish
- Word processing
- English
- Health savings account
- Paid holidays
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CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Phoenix, AZ
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Call Center Representative (Six-Figure Opportunity)
EchoStar —Chandler, AZ
- From $37,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
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Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Phoenix, AZ
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Customer Service Sales Rep (must have sales exp)
Parker & Sons —Phoenix, AZ
- $17.00 - $21.50 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Disability insurance
Customer Service Manager
Kelly Services —Phoenix, AZ
- $28.03 an hour
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
6d
Call Center Manager - 130K-150K Base Salary Plus Bonus
Trajan Wealth —Scottsdale, AZ
- $130,000 - $150,000 a year
- Full-time
- Marketing
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
11d
Auto Account Specialist I
JPMorganChase —Tempe, AZ
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
Dispatcher
Xcel Delivery —Phoenix, AZ
- From $20 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
12h
Entry Level Loan Officer Associate
DigitalHire —Scottsdale, AZ
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- US work authorization
- Paid training
- Health insurance
Quick Apply
Collections Specialist
Thrivos —Phoenix, AZ
- $17 - $20 an hour
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
5d
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Phoenix, AZ
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home

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Training Facilitator - CCO - Phoenix

Capitol Bridge, LLC. -
Phoenix, AZ

Quick Apply

Job Details

Seasonal
$26.08 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance

Qualifications

Microsoft Excel
Staff scheduling
Presentations for conferences or internal meetings
Word embeddings
Team scheduling
Productivity software

Full Job Description

About Capitol Bridge
Founded in 2012, Capitol Bridge is based in Arlington, Virginia and has proven expertise providing independent medical reviews, records/data management services, medical coding, administrative staffing and eligibility reviews.

Capitol Bridge LLC is seeking a contract Training Facilitator in Phoenix, AZ to support our training function. They will be responsible for delivering and assisting with the training programs that will improve the effectiveness and success of our employees. The Trainer should be a professional with Customer Service and/or Call Center experience. Their focus will be on the development of new employees in their specific roles and the professional development of current staff.

Schedule:
This is a seasonal position (should last less than 6 months), and the contact center hours of operation will vary by location but generally are: 6:00 AM to 1:00 AM local time, Sunday through Saturday (7 days a week).

Location: Phoenix, AZ

Pay and Benefits:

Base rate: $26.08 hourly
Medical, Dental, and Vision benefits available (Health & Wellness contributions)
SPL accrual (1hr per every 30 hrs worked)
11 Paid holidays

Job Responsibilities:

Secure and coordinate training classrooms and/or plan and manage training events.
Prepare comprehensive training materials and agendas by identifying training needs and performance gaps.
Quickly develop a strong understanding of curriculum content and all assigned training topics.
Deliver engaging training sessions to staff at all levels, proactively identifying gaps in knowledge and performance.
Conduct ongoing training activities to ensure compliance with company projects, policies, contractual requirements, and applicable laws.
Partner with internal and external leadership to align on goals and performance objectives, including SLAs and KPIs (e.g., pass rates, training completion, student experience).
Communicate consistently with management regarding attendance, performance, behavior, or other training-related concerns.
Distribute, collect, and analyze training feedback surveys to drive continuous improvement.
Maintain a high degree of flexibility, including adapting to changing schedules and working overtime based on contract and business needs.
Support contract operations by taking inbound calls as required.

Reasonable Accommodation

If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

EEO Statement

Capitol Bridge, LLC. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Texting Notice

We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt-out at that time.

Qualifications & Experience:

College degree preferred with a minimum of 1 year of training experience.
Training Experience within the last 5 years.
Strong proficiency in Microsoft Word, Excel, PowerPoint, and Office 365 Suite.
Excellent presentation and public speaking skills
Excellent interpersonal, communication (written and oral), organizational and time management skills.
High attention to detail.
The ability to work independently, collaboratively, and effectively in a fast-paced environment.
The ability to adapt and improvise in instances of abrupt change.
Ability to manage multiple tasks, including scheduling and monitoring employee progress.

Quick Apply

Refine Your Search

call center jobs in phoenix, az

Training Facilitator - CCO - Phoenix

Call Center Phone Sales Representative

Customer Care Representative

Inbound Sales Consultant - AZ

Banking Service Associate Professional

Collections Representative (AZ, 8/10 Start Date)

Intake Specialist I (AZ /Remote)

Customer Service Representative

Patient Experience Representative

CUSTOMER SERVICE ASSOCIATE

Call Center Representative (Six-Figure Opportunity)

Licensed Insurance Sales Representative (Remote / Home-Based)

Customer Service Sales Rep (must have sales exp)

Customer Service Manager

Call Center Manager - 130K-150K Base Salary Plus Bonus

Auto Account Specialist I

Dispatcher

Entry Level Loan Officer Associate

Collections Specialist

Customer Service Representative

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