Greenway Cotton Chiropractic is looking for an energetic, dependable, highly organized Front Desk Coordinator to join our busy patient-focused team.
Full-Time | Monday–Saturday| $17.00–$20.00/hr + Bonus Opportunities
This is not a sit-at-the-desk-and-answer-the-phone receptionist position. Our front desk is the communication and patient-flow hub of the office. You'll work directly with our doctors, massage therapists, team members, and patients to keep a fast-paced chiropractic office running smoothly.
If you genuinely enjoy people, can confidently handle multiple priorities at once, and like finishing a busy day knowing you accomplished something, we'd like to meet you.
What You'll Do
- Welcome patients and provide an upbeat, professional check-in/check-out experience
- Schedule and manage appointments for multiple doctors and massage therapists
- Answer phones, texts, emails, and patient questions
- Collect patient payments and maintain accurate account information
- Coordinate new-patient intake and paperwork
- Maintain smooth patient flow throughout the office
- Escort patients to adjustment rooms and prepare rooms for the doctors
- Perform patient ledger, travel-card, and daily front-desk audits
- Handle records requests, scanning, filing, and other patient documentation
- Assist with recalls and patient follow-up
- Keep the front desk, patient areas, displays, and workspaces clean, stocked, and professional
- Track office statistics and complete assigned administrative tasks
- Cross-train in additional front- and back-office responsibilities as you develop in the positionWho We're Looking For
Back Office & Clinical Support
- Scan and maintain patient documentation
- Prepare X-ray information within office systems
- Perform daily and patient-chart audits
- Assist with patient recall programs
- Process voicemails, faxes, emails, and other communications
- Assist with MRI referrals and portal procedures
- Support doctors with appropriate patient documentation and office procedures
- Assist with exercises/ROM as trained and directed
- Maintain back-office closing, cleaning, and organizational procedures
- Assist with lead calls and other assigned patient follow-up
You may be a great fit if you are:
- Friendly, confident, and comfortable talking with patients all day
- Naturally organized and able to multitask without losing attention to detail
- Dependable and punctual
- Comfortable working in a busy, high-energy healthcare environment
- Able to take direction, learn systems, and follow established procedures
- Comfortable collecting payments and discussing scheduling with patients
- A team player who notices what needs to be done and takes initiative
- Comfortable with computers, phones, texting, email, scanning, and electronic office systems
Previous chiropractic or medical front-office experience is strongly preferred.
Schedule
Monday & Wednesday: 7:30 AM–6:00 PM
Tuesday & Thursday: 11:00 AM–6:00 PM
Friday: 7:30AM–12:00 PM
Saturday: 7:30AM–12:00 PM
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Experience:
- chiropractic: 1 year (Required)
- Medical receptionist: 2 years (Required)
Work Location: In person
