Top 55 Crisis response specialist Jobs in Phoenix, Az

Crisis Specialist I
Solari —Tempe, AZ
- Full-time
- Hybrid work
- Master's degree
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Field Operations Specialist - Human Services Program - Phoenix, Arizona
The Workforce Group —Phoenix, AZ
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Aviation intelligence-2 years aviation experience required
MedAire —Phoenix, AZ
- Weekends as needed
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
4d
Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist
Resilient Health —Gilbert, AZ
- $19.25 - $21.42 an hour
- Part-time
- Bilingual
- CPR Certification
- BLS Certification
- 403(b) matching
- Paid holidays
Peer Support Specialist - Crisis BHU - Phoenix
Terros Health —Phoenix, AZ
- From $17.18 an hour
- Weekends as needed
- Bilingual
- CPR Certification
- BLS Certification
- Wellness program
- Health savings account
Quick Apply
Children's Urgent Response Specialist EMPACT
La Frontera Center Inc. —Tempe, AZ
- Weekends as needed
- Spanish
- Clean driving record
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
5d
STUDENT PREVENTION/INTERVENTION SPECIALIST 2026-2027 SCHOOL YEAR (3429)
Phoenix Union High School District —Phoenix, AZ
- High school
- Licensed Clinical Social Worker
- Mid-level
Dispatch Specialist I - Behavioral Health
Solari —Tempe, AZ
- $18.00 - $21.86 an hour
- Contract
- Hybrid work
- High school diploma or GED
- Computer skills
- In-person
- Disability insurance
- Health insurance
Community Based Outreach Team (Peer Support)
Community Bridges, INC —Avondale, AZ
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
STUDENT PREVENTION/INTERVENTION SPECIALIST 2026-2027 SCHOOL YEAR (3441)
Phoenix Union High School District —Phoenix, AZ
- High school
- Licensed Clinical Social Worker
- Mid-level
5d
Case Management Specialist- Advanced Practice
Compass Connections —Phoenix, AZ
- $70,946 a year
- Weekends as needed
- Spanish
- CPR Certification
- Computer literacy
Developmental Disabilities Specialist- 40 hours
Terros Health —Phoenix, AZ
- Full-time
- Spanish
- Master of Social Work
- Mid-level
- Wellness program
- Disability insurance
Autonomous Vehicle - Emergency Response Specialist (Overnight Shift)
TaskUs —Chandler, AZ
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Elementary & Middle School Counselor
Valley Learning Foundation of Arizona —Phoenix, AZ
- $60,000 - $70,000 a year
- Online Application
- Classroom
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Peer and Recovery Support Specialist (PRSS)
Axiom Community of Recovery —Phoenix, AZ
- Full-time
- Addiction Medicine
- HIPAA
- Mid-level
Lease-Up File Coordinator - Phoenix Regional Office
Dominium Management Services, LLC —Scottsdale, AZ
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement
Amazon.com Services LLC —Tempe, AZ
- $151,600 - $205,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Analysis skills
- AD&D insurance
- Health insurance
Escalations Specilist German, Global Security Organization (GSO)
Amazon.com Services LLC —Goodyear, AZ
- $22 - $31 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Health insurance
Psychiatric Nurse Practitioner (JTR)
Salt River Pima-Maricopa Indian Community —Scottsdale, AZ
- $122,869 - $175,089 a year
- Weekends as needed
- Nursing
- Psychiatry
- Certified Nurse Practitioner
- Wellness program
- Continuing education credits
9d
Community Counselor- AOC Restoration - Tempe, AZ (Open Hearts - Tempe)
Intermountain Centers —Tempe, AZ
- Teaching Certification
- Mid-level
- Master's degree
- Dental insurance
- Paid time off
Quick Apply

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Crisis Specialist I

Solari -
Tempe, AZ

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Risk assessment

Full Job Description

Work Location: Remote - Must live in Arizona

Positions are full-time with opportunities for shift differential based on 1st, 2nd, or 3rd shift schedules.

The Job/What You'll Do:

The Crisis Specialist I is responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture that is focused on Solari's core values. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, crisis assessment and intervention, hope, efficiency, quality, accuracy, and service excellence.

Responsibilities:

Respond to incoming contacts and requests for crisis and healthcare services across all contracts within the scope of employee work; completes outbound calls, emails, text or chat to effectively coordinate care and resolve crisis situations; operates with accuracy, compassion, and efficiency.
Demonstrate effective engagement skills; inspire hope and promote recovery and resiliency.
Screen and triage incoming crisis requests, resulting in safety and crisis resolution; effectively use the risk assessment tool to guide crisis intervention based on acuity and risk.
Utilize knowledge of healthcare industry standards and clinical assessment and intervention skills, resulting in crisis or contact resolution.
Provide health education and community resources based on the intervention provided.
Participate in required training, supervision, meetings, and clinical oversight; demonstrates enhanced knowledge and skill over tenure at Solari for of new contracts, suicide intervention and prevention, the behavioral health and medical healthcare systems, Medicaid or Medicare managed care, mental health and diagnostics, community resources, effective communication, active listening, speech analytics, contact center industry standards, and recovery and resiliency practices.
Demonstrate effective documentation skills; ensure all interactions are documented in the designated electronic health record in accordance with policies, procedures, and industry or organizational standards of practice.
Adhere to call center policy and procedures.
Other duties as assigned.

Knowledge, Skills, Abilities:

Critical thinking and effective decision-making for managing high-acuity crisis requests, and decision-making skills that facilitate safety and crisis resolution.
Demonstrates clear/concise/logical verbal and written business communication.
Plans effectively and adjusts effectively to new processes.
Builds and maintains collaborative relationships.
Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice; this includes knowledge of Medicaid managed care, behavioral health, crisis assessment and intervention, suicide intervention, recovery concepts, and community resources;
Demonstrates knowledge of the Medicaid behavioral health adult and children's systems in states where Solari has crisis contracts (e.g. Arizona);
Demonstrates concurrent management of multiple tasks and deadlines.

Education & Experience:

Minimum GED/High School diploma AND four (4) years of full-time behavioral health work experience required
- Or a comparable combination of education/experience and/or training will be considered equivalent to the education (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience)
Behavioral health professionals preferred
Contact/Call Center experience, preferred

Work Location: Remote - Must live in Arizona

Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with Ethernet cabling (Cat5e or better - this can be provided to staff as needed)

Working Conditions:

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/

Who We Are & What We Offer:

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

Apply Now

Refine Your Search

crisis response specialist jobs in phoenix, az

Crisis Specialist I

Field Operations Specialist - Human Services Program - Phoenix, Arizona

Aviation intelligence-2 years aviation experience required

Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist

Peer Support Specialist - Crisis BHU - Phoenix

Children's Urgent Response Specialist EMPACT

STUDENT PREVENTION/INTERVENTION SPECIALIST 2026-2027 SCHOOL YEAR (3429)

Dispatch Specialist I - Behavioral Health

Community Based Outreach Team (Peer Support)

STUDENT PREVENTION/INTERVENTION SPECIALIST 2026-2027 SCHOOL YEAR (3441)

Case Management Specialist- Advanced Practice

Developmental Disabilities Specialist- 40 hours

Autonomous Vehicle - Emergency Response Specialist (Overnight Shift)

Elementary & Middle School Counselor

Peer and Recovery Support Specialist (PRSS)

Lease-Up File Coordinator - Phoenix Regional Office

Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement

Escalations Specilist German, Global Security Organization (GSO)

Psychiatric Nurse Practitioner (JTR)

Community Counselor- AOC Restoration - Tempe, AZ (Open Hearts - Tempe)

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