Top 17 Helpdesk administrator Jobs in Phoenix, Az

Sr. IT Systems Administrator (manufacturing)
Confidential —Tempe, AZ
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
- Health insurance
- 401(k)
Quick Apply
Database Administrator
A & Associates —Glendale, AZ
- $50 - $65 an hour
- Overtime
- Computer Science
- DevOps
- System design
Quick Apply
Senior Systems Administrator, Systems Support
Carvana —Tempe, AZ
- Full-time
- Background check
- 6 years
- English
- Wellness program
- Health insurance
Quick Apply
HelpDesk 1
StrongMind —Chandler, AZ
- Full-time
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Technology Support Specialist Sr.
Glendale Community College North —Glendale, AZ
- $23.60 - $30.68 an hour
- Full-time
- School experience
- Management
- Windows
- Wellness program
- 403(b) matching
Junior IT/Systems Administrator
Sanders Industries Holdings —Tempe, AZ
- Full-time
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Technology Support Technician
District Support Services Center —Tempe, AZ
- $19.46 - $25.29 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- 403(b) matching
10d
Tier 1 Technical Support Representative
Parchment —Scottsdale, AZ
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Technology Support Specialist
District Support Services Center —Tempe, AZ
- $20.82 - $27.07 an hour
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- 403(b) matching
10d
Systems Administrator
University Mechanical & Engineering AZ —Tempe, AZ
- Full-time
- Computer Science
- Construction site
- Customer service
BUSINESS SYSTEMS & REPORTING MANAGER
Phoenix Zoo | Arizona Center for Nature Conservation —Phoenix, AZ
- $84,321 - $105,402 a year
- Weekends as needed
- Background check
- Computer science
- Computer Science
IT Specialist
GARDAWORLD FEDERAL SERVICES LLC —Surprise, AZ
- $38.50 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
Quick Apply
Systems Administrator I
Vertech —Phoenix, AZ
- Computer science
- Azure
- Computer Science
- Paid time off
Quick Apply
Senior IT Administrator
nFocus Solutions —Phoenix, AZ
- Full-time
- 7 years
- Computer Science
- Customer service
Quick Apply
Site IT Engineer, Manufacturing Operations
Nextpower —Mesa, AZ
- Full-time
- 5 years
- Mid-level
- Windows
IT Infrastructure & Operations Engineer
nfocus Solutions —Phoenix, AZ
- Full-time
- 7 years
- Computer Science
- Customer service
9h

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Sr. IT Systems Administrator (manufacturing)

Confidential
Tempe, AZ

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health insurance
401(k)
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Network troubleshooting
Microsoft Excel
Defect resolution root cause analysis
Interpersonal skills
Confidential Clearance
Public Cloud
Bachelor's degree
Cloud service support
Computer management
IT project management
Server virtualization
Organizational skills
Microsoft 365 support
VPN management
Project stakeholder communication
Failure analysis

Full Job Description

Essential Duties and Responsibilities:

Administer and optimize enterprise systems across multiple sites, including servers, networks, cloud platforms, and endpoint environments.
Lead system standardization efforts across locations to ensure consistency, scalability, and security.
Manage and maintain Microsoft 365, Entra ID (Azure AD), and related cloud services.
Oversee on-prem and cloud-based server environments (Windows Server 2016–2025, Azure VMs, hybrid infrastructure).
Monitor system performance, availability, and capacity; proactively address risks.

Enterprise Applications

Administer and support Dynamics 365 Finance & Operations and related ERP systems.
Support integrations between ERP, Salesforce, and other enterprise platforms.
Assist in system upgrades, patching, and lifecycle management.

Security & Compliance

Implement and enforce security best practices including MFA, privileged access, and endpoint protection.
Support SOX compliance, including access controls, change management, and audit evidence.
Participate in cybersecurity initiatives (e.g., SIEM, endpoint protection, vulnerability management).
Maintain policies related to identity, access, and data protection.

Operational Support & Escalation

Act as Tier 2/3 escalation for complex technical issues.
Oversee and improve helpdesk processes, ensuring SLA adherence and service quality.
Support onboarding/offboarding processes, including identity, device, and access provisioning.
Provide after-hours support as needed for critical systems.

Project & Continuous Improvement

Lead or contribute to IT projects including system migrations, upgrades, and new implementations.
Identify and implement automation opportunities to improve efficiency.
Drive continuous improvement in system reliability, performance, and user experience.

Vendor & Asset Management

Coordinate with external vendors, MSPs, and system integrators.
Manage licensing, renewals, and vendor relationships.
Maintain accurate inventory of IT assets and systems.

Qualifications:

Required

Strong troubleshooting and root-cause analysis skills across infrastructure, applications, and networks.
Ability to manage and prioritize multiple systems and projects simultaneously.
Strong communication skills with both technical and non-technical stakeholders.
Proven ability to operate independently and take ownership of systems.

Experience

5+ years of IT systems administration experience (enterprise environment preferred).
3+ years supporting Microsoft cloud technologies (M365, Azure, Entra ID).
Experience with Windows Server environments (2016–2025).
Experience supporting ERP systems, preferably Dynamics 365 F&O.
Experience with virtualization and cloud infrastructure (Azure preferred).
Working knowledge of networking fundamentals (DNS, DHCP, VPN, firewalls).

Preferred

Experience in a multi-site or global IT environment.
Knowledge of SOX compliance controls and IT audit requirements.
Experience with PowerShell or automation scripting.
Familiarity with Salesforce, Azure SQL, and system integrations.
Manufacturing or industrial systems experience.
VOIP / Teams Phone experience.

Education

Bachelor’s Degree in Information Systems, Computer Science, or related field preferred
(or equivalent experience)

Travel

Occasional travel to company sites (domestic/international).

Skills & Competencies:

Ability to work independently and on a team to meet time-sensitive deadlines.
Excellent customer service skills with the ability to troubleshoot technical issues effectively.
Knowledge of Microsoft Office 365 administration, group policies, and security settings.
Familiarity with database systems such as SQL Server and Microsoft Access.
Ability to document tasks, follow procedures, and work under deadlines.
Strong verbal and written communication skills.
Strong organizational skills to handle multiple projects simultaneously.
Basic knowledge of Office 365 applications (Word, Excel, PowerPoint, Outlook) for user support and troubleshooting common issues with these tools.
Familiarity with basic database tools like Microsoft Access or SQL Server Management Studio for troubleshooting and database-related tasks.
Ability to lift up to 40 pounds, sit for extended periods of time, and work in front of a computer screen for extended periods

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off
Vision insurance

Security clearance:

Confidential (Preferred)

Ability to Commute:

Tempe, AZ 85288 (Preferred)

Ability to Relocate:

Tempe, AZ 85288: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk administrator jobs in phoenix, az

Sr. IT Systems Administrator (manufacturing)

Database Administrator

Senior Systems Administrator, Systems Support

HelpDesk 1

Technology Support Specialist Sr.

Junior IT/Systems Administrator

Technology Support Technician

Tier 1 Technical Support Representative

Technology Support Specialist

Systems Administrator

BUSINESS SYSTEMS & REPORTING MANAGER

IT Specialist

Systems Administrator I

Senior IT Administrator

Site IT Engineer, Manufacturing Operations

IT Infrastructure & Operations Engineer

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