Top 4 Helpdesk assistant Jobs in Phoenix, Az

Technology Services Assistant (PT)
Player 15 Group —Phoenix, AZ
- Part-time
- Office
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
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IT Assistant (Not Remote)
All Things Metal —Phoenix, AZ
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
- Profit sharing
- Health insurance
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Technology Support Specialist
District Support Services Center —Tempe, AZ
- $20.82 - $27.07 an hour
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- 403(b) matching
9d
Federal Work Study - FWS Tech Support Assistant
Phoenix College —Phoenix, AZ
- $17 an hour
- Temporary
- Word processing
- Computer literacy
- Basic math

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Technology Services Assistant (PT)

Player 15 Group -
Phoenix, AZ

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Job Details

Part-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Event breakdown
Computer operation
On-site technical support
Moving
Equipment troubleshooting
Windows
Live event audio projects
Radio communication systems
High school diploma or GED
Customer support ticket management
Audiovisual control systems operation
macOS
Live production performance
Event setup
Broadcast studio equipment operation
Entry level
Ticketing system technical support

Full Job Description

Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

We are seeking an experienced and highly motivated Technology Services Assistant to support the setup and operation of event and meeting technologies across multiple Player 15 Group facilities including the arena, performance centers, and offices. This role offers hands-on experience with professional audio, video, and IT systems in a fast-paced environment supporting events, meetings, and special projects.

Your Role on the Team

Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities
Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage
Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves. Assist with other technology projects and initiatives as needed
Serve as primary point of contact for event or meeting technology needs when full time staff is not available

Your Skills and Experience

Familiarity with Portable PA setups
Understanding of signal flow and general technology connectivity
Comfortable communicating on a radio and coordinating across departments
Comfortable operating broadcast equipment
Comfortable logging, tracking, and updating support tickets within a helpdesk system
Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting)
Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team
High school diploma, GED or relevant experience
Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast level production equipment is preferred
Experience supporting technology in event venues is a plus
Basic knowledge of Mac and Windows Operating Systems

The Team & Experience
We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:

Competitive medical, dental, vision, life and disability coverage options
Paid vacation, sick time, volunteer time and company holidays
401(k) plan with Player 15 Group match
Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
Team swag throughout the year plus employee discounts at our Team Shop and online store
Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
Access to amenities, including:
Full fitness center with locker rooms and showers
Indoor/outdoor basketball courts
Pickleball court
Golf simulator and putting green
On-site cafeteria and collaborative gathering spaces

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Questions? Reach out to the Talent Acquisition team at [email protected]

Quick Apply

Refine Your Search

helpdesk assistant jobs in phoenix, az

Technology Services Assistant (PT)

IT Assistant (Not Remote)

Technology Support Specialist

Federal Work Study - FWS Tech Support Assistant

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