IT Support Technician
A1 Garage Door Service —Phoenix, AZ
- $26.44 - $28.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Motion Recruitment —Phoenix, AZ
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Windows
- US work authorization
- Paid holidays
- Health insurance
22h
IT Support Specialist – MSP Environment
Turning Point IT LLC —Tempe, AZ
- From $60,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Paid time off
Quick Apply
13d
Express Service Advisor
Arrowhead Honda —Peoria, AZ
- From $50,000 a year
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
VOIP Technician
All Copy Products —Chandler, AZ
- $60,000 - $75,000 a year
- Mid-level
- Communication skills
- Commuter assistance
- Health savings account
Quick Apply
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid holidays
- Health insurance
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Technology Support Technician
District Support Services Center —Tempe, AZ
- $19.46 - $25.29 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- 403(b) matching
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Linux
- Paid parental leave
- Paid holidays
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Desktop Support Technician
L3Harris Technologies —Tempe, AZ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
PC Technician
Pollard Banknote Limited —Phoenix, AZ
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- 1 year
- Profit sharing
- Health insurance
Quick Apply
Customer Service Specialist - IT Support Technician
Arizona State University —Tempe, AZ
- $20.00 - $22.40 an hour
- Overnight shift
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Relocation assistance
Technology Support Specialist
District Support Services Center —Tempe, AZ
- $20.82 - $27.07 an hour
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- 403(b) matching
Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department
City of Phoenix —Phoenix, AZ
- $31.68 - $49.15 an hour
- Weekends as needed
- Clean driving record
- Salesforce
- Mid-level
- Commuter assistance
- Paid parental leave
PC Technician
Tohono O'odham Nation —Glendale, AZ
- $20.19 - $27.84 an hour
- Extended hours
- Computer science
- Clean driving record
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
IT Asset Support Technician
Consumer Cellular —Phoenix, AZ
- $42,000 - $52,500 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- AD&D insurance
- Paid holidays
2d
Service Desk Technician (Phoenix, AZ)
Edelman Financial Engines, LLC —Phoenix, AZ
- $48,900 - $65,300 a year
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply

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helpdesk technician jobs near phoenix, az

IT Support Technician

A1 Garage Door Service -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$26.44 - $28.85 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Microsoft Exchange
Windows
Microsoft Office
Email configuration (technical support)
Cloud service support
Azure AD
macOS

Full Job Description

The IT Support Technician is the first line of defense and will focus on the day-to-day execution of hardware provisioning, user access, and immediate technical troubleshooting. Your goal is to provide seamless support to our staff on the corporate campus in Phoenix, Arizona, remote users across the United States, and field service technicians working seven days per week. Ensuring that technical issues never slow down our industry-leading garage door services. Support includes day-to-day endpoint and access needs such as login assistance, MFA troubleshooting, and mobile workflow issues, including ServiceTitan use on iPads.

What You’ll Do

User Lifecycle Management: Execute the daily tasks of onboarding and offboarding users, including creating accounts in Microsoft Entra ID Directory and setting up email in Exchange Online.
Hardware Provisioning: Prepare, configure, and deploy computer hardware and mobile devices (iOS/Android) for new hires, ensuring they are ready for use on day one.
Helpdesk Response: Act as the primary responder for IT issues via phone, email, and walk-ups. Diagnosing hardware, software, and connectivity issues, resolving common incidents immediately for both local and remote staff or escalating complex problems.
Asset Tracking: Maintain an accurate and real-time inventory of all company assets, ensuring hardware is accounted for and tracking the lifecycle of equipment from deployment to retirement.
Asset & Knowledge Management: Maintain a precise inventory of hardware assets (handling swaps, returns, and warranty service). You are also expected to document your work meticulously in tickets and contribute to the internal Knowledge Base (KB).

What You’ll Bring

Foundational Experience: 1–3 years of experience in a technical support or helpdesk role, with a strong desire to grow into senior systems administration.
Troubleshooting Capability: Demonstrated troubleshooting skills for Windows and MacOS PCs, with working knowledge of iOS and Android support.
Cloud Literacy: Practical familiarity with Microsoft 365 and a basic understanding of Microsoft Entra ID, Exchange Online is mandatory. Familiarity with MDM (Intune) and iOS support is highly valued.
Operational Discipline: Strong documentation skills for ticketing and asset tracking. Ability to follow strict procedures for security and user administration.
Schedule Flexibility: Must be available 8:00 AM – 5:00 PM M-F in-office. Crucially, you must be willing to participate in an on-call rotation (evenings/weekends) to support field operations running 7 days a week.
Customer-First Mindset: Exceptional interpersonal skills and the patience to help non-technical users navigate technology with confidence.
Physical Agility: The ability to remain stationary for long periods of computer work, while also being capable of lifting and moving equipment up to 50 pounds.
Eagerness to Learn: A proactive attitude toward staying updated on the latest IT trends and a commitment to maintaining A1’s standards of excellence.

Key Attributes for Success

Adaptable learning and curiosity.
Accountability and professional integrity.
Thrives in a high-volume, fast-paced environment.
Passionate about accuracy, customer satisfaction, and team collaboration.
#INDA1

Benefits and other cool stuff:

Medical, dental, vision, 401K
Paid Time Off
Weekly Pay
Internal Promotion opportunities
Company swag

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Quick Apply

Refine Your Search

helpdesk technician jobs in phoenix, az

IT Support Technician

Help Desk Technician

IT Support Specialist – MSP Environment

Express Service Advisor

VOIP Technician

IT Support Technician I

IT Support Technician I

IT Help Desk

Technology Support Technician

IT Help Desk Level 1

Technical Support Specialist I

Help Desk Technician

Desktop Support Technician

PC Technician

Customer Service Specialist - IT Support Technician

Technology Support Specialist

Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department

PC Technician

IT Asset Support Technician

Service Desk Technician (Phoenix, AZ)

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