Top 39 It service manager Jobs in Phoenix, Az

Systems Administrator Team Lead
Carvana —Tempe, AZ
- Full-time
- Background check
- Microsoft Outlook
- Up to 50% travel
- Wellness program
- Health insurance
IT Service Desk Manager
Imaging Endpoints —Scottsdale, AZ
- 5 years
- Office
- Windows
5d
Service Desk Manager
Alliance Defending Freedom —Scottsdale, AZ
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
9d
Manager, Information Assurance Services (SOC Focus)
Aprio —Scottsdale, AZ
- $132,200 - $156,400 a year
- Full-time
- Remote
- Sales
- HIPAA
- Recruiting
- Profit sharing
- Wellness program
IM Service Support Manager
Global Credit Union —Glendale, AZ
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
IT Manager III - Banking and Payments Platforms Service Delivery Lead
Western Alliance Bank —Phoenix, AZ
- Full-time
- 7 years
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Manager, AI Service Operations Transformation PMO
CVS Health —Scottsdale, AZ
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Service Delivery Manager
Corsica Technologies, LLC —Scottsdale, AZ
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Senior Manager, Service Management
Choice Hotels —Scottsdale, AZ
- $140,000 - $167,000 a year
- Full-time
- Computer Science
- Office
- 3 years
- Paid jury duty
- Paid holidays
Service Desk Team Lead
Monogram Health Inc —Tempe, AZ
- Azure
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
6d
Endpoint Engineering Lead, Digital Workplace Services, Remote
Raytheon —Phoenix, AZ
- $132,400 - $251,600 a year
- Full-time
- Remote
- 7 years
- Windows
- Travel
- Paid holidays
- Disability insurance
7d
IT Service Technician
Ascend Healthcare —Phoenix, AZ
- $21 - $24 an hour
- Extended hours
- Hybrid work
- Computer Science
- Mid-level
- Bachelor's degree
- Work from home
Quick Apply
12d
Managed Services - AI Agent Build & DevOps - Manager
PRICE WATERHOUSE COOPERS —Phoenix, AZ
- $99,000 - $232,000 a year
- Computer Science
- DevOps
- Mid-level
- Paid holidays
- Health insurance
Network Administrator
Isaac School District #5 —Phoenix, AZ
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
Professional Services Manager I
Axon —Scottsdale, AZ
- $66,000 - $105,600 a year
- Email
- Bachelor's degree
- Travel
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Managed Services - AI Agent Build & DevOps - Manager
PwC —Phoenix, AZ
- $99,000 - $232,000 a year
- Full-time
- Computer Science
- DevOps
- Finance
- Paid holidays
- Health insurance
Lead Data Center Support Services Technician.OP5
Oracle —Phoenix, AZ
- Mentoring
- Senior level
13d
Director, Global Network Operations
Intel —Phoenix, AZ
- $188,330 - $363,860 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Maintenance
- Health insurance
9d
Site Reliability Engineer I
TSYS Acquiring Solutions, L.L.C. —Tempe, AZ
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
7d
PACS Administrator
Akumin —Phoenix, AZ
- Full-time
- Remote
- HIPAA
- Windows
- SQL
- Health savings account
- Paid holidays
Quick Apply
12d

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it service manager jobs near phoenix, az

Systems Administrator Team Lead

Carvana -
Tempe, AZ

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Job Details

Full-time

Benefits

Wellness program
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Performance dashboard reports
Project reporting
Vendor relationship building
Dashboard development
Google Drive
Microsoft Outlook
Team supervision
Dashboard creation support
Equipment troubleshooting
Windows
Network infrastructure
Supervising experience
Desktop (troubleshooting support)
Remote access management
Data Security (Data management)
Issue tracking
Vendor relationship management
Vendor communication
Networking equipment (troubleshooting support)
AV system troubleshooting
Digital project management boards
Management reporting
Defect tracking tools
Desktop administration
Security system management
SD-WAN
IT department experience

Full Job Description

About Carvana

At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do.

About the team and position

We are looking for a Remote Field Services Team Lead to join our Tech Services Team. This role will oversee a team to ensure the timely delivery of quality technical support service to the business. This requires both knowledge of the software or hardware systems being supported and effective personnel management skills with a high degree of emphasis on providing an exceptional end-user experience.

This position will report to the Remote Field Services Manager and will be required to travel 50%+ of the time to assist in launching new markets and meetings with staff and site leadership

What you'll be doing

Oversee a team to monitor and support all remote sites to include, circuits, network and security systems for multiple locations.
Prioritize Inspection Center and auction support with critical applications.
Communicate and collaborate closely with internal Property Operations, Security Team and Construction teams.
Facilitate relationships with multiple vendors for installs and turn-ups to resolve issues either onsite or on the phone.
Document, track and monitor all technical issues and solutions Communicate with remote users via phone or email in order to troubleshoot problems using (and sometimes without use of) remote connectivity tools.
Execute various projects across the enterprise-wide Remote Field Services (RFS) organization
Coach, train, and develop your team to achieve personal and professional career goals
Lead or act as a significant contributor to leadership in the development of key initiatives that provide high-level results to improve business processes and service delivery
Ensure policy adherence and provide support for both internal and external security controls
Provide monthly report to leadership and discuss opportunities for improvements

What you should have

This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...

8-10 years experience in Information Technology industry, with 1+ years of direct people management
Strong team player with good communication skills and strong inclusive, people-focused leadership skills
Prior experience with remote site management.
Good understanding of ITIL foundation, SLA's, metrics and reporting.
Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
Advanced skills in Windows Operating System (recent flavors: Windows 11,10) and the knowledge to create and push images.
Experience managing service and procurement vendors
Experience in project management tools "Jira"
Strong familiarity with firewalls, switches, and wireless deployments.
Strong familiarity with broadband connectivity (SD-WAN), data security, firewalls, VPNs, and the general processes centered around a data center environment.
Experience with configuring network devices (Cisco, Juniper, Fortinet, Meraki).
An understanding of enterprise network environments.
Basic knowledge and troubleshooting skills for IP Phones.
Experience with G-Suite including Gmail, Calendar, and Drive.
Intermediate skills supporting MS Office suite, especially Outlook and Office 365.
Experience with troubleshooting AV equipment such as HD TVs or Projectors.
Experience in designing, implementing, and reporting to senior management of Service Desk related dashboards, metrics, and KPIs.

What we'll offer in return

Full-Time Salary Position with a competitive salary.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now

Refine Your Search

it service manager jobs in phoenix, az

Systems Administrator Team Lead

IT Service Desk Manager

Service Desk Manager

Manager, Information Assurance Services (SOC Focus)

IM Service Support Manager

IT Manager III - Banking and Payments Platforms Service Delivery Lead

Manager, AI Service Operations Transformation PMO

Service Delivery Manager

Senior Manager, Service Management

Service Desk Team Lead

Endpoint Engineering Lead, Digital Workplace Services, Remote

IT Service Technician

Managed Services - AI Agent Build & DevOps - Manager

Network Administrator

Professional Services Manager I

Managed Services - AI Agent Build & DevOps - Manager

Lead Data Center Support Services Technician.OP5

Director, Global Network Operations

Site Reliability Engineer I

PACS Administrator

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